Harley Davidson Anmeldelser 

Harley Davidson a choisi la shrinkflation comme modèle économique pour ses clients : des modèles de plus en plus chers pour des équipements de moins enmoins nombreux. Plus de double commandes du sélecteur, plus de sirène qui aboie, des cales-pieds qui remplacent des platines et j'ai dû changer, au bout de 14 mois, l'un de mes comodos pour la maudique somme de 620 balles. Une pièce qui logiquement dure autant que la moto entière.
Le mythe Harley part en sucette et je n'ai pas encore parlé du HOG. J'en parle auprès de mes amis bikers et ils sont de plus en plus nombreux à partager mon avis. Si HD venait au festival de Cannes, il présenterai le film “anatomie d'une chute“...

Harley Davidson a ouvert en 2017 en Corse. Très beau showroom, personnel sympa... fermé dans des conditions dramatiques en juin 2024. Et là la réalité en pleine face....un million d euros de dettes en Corse.... Aucun suivi par la maison mère....Harley Davidson France plus bas que tout, des directeurs France qui t expliquent que nous ne sommes pas leurs clients, qu ils n ont rien avoir avec nous mais qui par derrière essayent de récupérer leurs billes....Nous nous avons perdu des dizaines de milliers d euros. En fait Harley-Davidson s est un paillasson une enseigne, trois étagères et du show.....vraiment lamentable

Just went to Harley Davidson at Myrtle Beach 4710 S Kings Hwy and I experience the worst customer service ever. That manager needs to retire old and bitter! She does not care about customer service. Please try not to patronage this horrible place.Fire her quickly all the workers are scared of her.

Without any company even close, their customer service is the absolute worst. They shouldn't even be allowed to have "service" in the title.
I returned an item almost a month ago, and the item was received by HD. They had an issue with crediting PayPal and they have now had my money for 3 weeks...what is their response, we're looking into it and we'll let you know. Unacceptable HD, you need to do better for your loyal customers. You've experienced a lot of bad press lately, one would think you'd be doing everything you can to not further damage your image.

Harley Davidson Benelux.
De hoofdzetel in de Benelux is totaal onbereikbaar, zowel op telefoonnummer als op mail, geen reactie. Bezit reeds mijn 4de motorfiets van HD en had wat praktische vragen die niet konden opgelost worden door dealer.

Jet city Harley of Renton
Great customer service, in service department, got me in and out in a matter of minutes. James service manager knowledgeable and friendly, Corey performed all computer programming , very friendly and knowledgeable

I bought a Harley Davidson two years ago from a lady whose husband had passed away suddenly. The lady lived in the Dordogne region of France where I can only say has in my opinion the best motorcycle roads in the world. At 57 I thought my my life long dream of owning an Harley before I died had to happen. Anyway after owning the concerned bike for a year I found it to keep stalling when hot at very low revs. A visit to my local Harley dealer in Limoges, France was my best experience in any dealership. The reason being on arrival with no pre arranged appointment my 20 year old bike was taken straight into the workshop and fixed free of charge. Who does that kind of thing now I ask?!. Great bike and great customer care service. Thanks to everyone at Limoge Harley Davidson dealership.

Harley online Customer Service sucks!!! I paid a very high price for a helmet that did not fit well so I sent it back and went to my local Harley to buy a different helmet. The time of the return my CC had expired so I have called and emailed about the refund. I’ve been told 4 different things by 4 different people and the end result after 3 weeks of emails and calls I’ve been told I will be notified when a tracking number for a gift card is issued. I don’t want a gift card I want my money back you guys are no help.

I have had a worst experience.
very bad after sales service.
Royal enfield,bajaj are better brands.
very disappointed.

A brother of mine bought the 2024 Road Glide 3. It has a newly designed clutch cable. He bought it new and has less than 5000 miles on it and has had it in for service on the same issue(Clutch doesn't disengage) 5 times in the last 4 months. He has owned Harley's before and never had an issue with the clutch. And for Harley headquarters and the GM of the dealership he bought it from to say that it is his riding skills is shameful, and utterly disgusting behavior. No wonder your sales are in the toilet. Keep not standing by your product, and lets see how fast you go bankrupt. I myself have owned Harleys for over 20 years, and I promise you I will never buy another one. Because of your lack of professionalism and integrity. You have now lost 2 more buyers of anything you put out!! PERIOD!!!

DEI should be avoided by motorcycle manufacturers.
CEO just been fired. If you want to do WOKE go into politics.
Jochen Zeitz an absolutely BAD fit CEO for Harley.
Think Budlight/ Target/ Remake Snow white.
Just stick to your DAY job.
Used to be Great Company. Hopefully investors will have e good long look in their mirrors.
Play stupid games. Get stupid prizes

Customer Review: Disappointed and Let Down by Harley-Davidson Cape Town

I purchased a used 2016 Honda Africa Twin 1000L DCT from Harley-Davidson Cape Town on March 1st, 2025, and unfortunately, my experience has been nothing short of disappointing.

To begin with, the motorcycle was sold to me without a service history or any documentation proving when the last service was carried out. For a premium dealership like Harley-Davidson, this lack of transparency is unacceptable — especially when buying a used bike where service history is crucial for peace of mind.

On top of that, the bike came fitted with a top box that was secured using only three nuts and bolts. This raised serious concerns about the safety and quality checks performed before the bike was handed over. Once I removed the top box, I discovered that the constant rattling noise I had been hearing wasn’t caused by it at all — it was in fact due to a very loose chain, which was clearly neglected during any pre-sale inspection or prep.

To make matters worse, after the motorcycle was collected by their service department, I received no update for two full days. Not a single call or email to let me know what was going on or what the service status was. This lack of communication only added to my growing frustration.

Buying a motorcycle — especially from a reputable brand like Harley-Davidson — should be a positive and exciting experience. Sadly, this one has left me feeling let down and questioning the standards of service at Harley-Davidson Cape Town. I strongly urge potential buyers to think twice and ask all the hard questions before doing business with them.

Disappointed customer.

Don’t ever buy a Harley Davidson and finance it through Harley Davidson. Those people are freaking crazy if you’re one day late, they blow your phone up trying to get that payment I dealt with this many times so I finally told him to come get their motorcycle. I’m not paying another dime One day late. They call you 10 times a day every single day except for Sunday and they only call you five times it’s outrageous. I would’ve kept my bike if it wasn’t for that never again will I buy another Harley Davison if I finance it through them all I’ve gotta say is whenever they sell it. They better send me the remaining of the money because I know what that bike is worth and how much I owe I already have a lawsuit against them for harassment calling my phone 10 to 15 times a day.

Harley-Davidson.com e-commerce site is beyond useless and run by pure incompetence. Aside from buggy navigation, and login issues, placing orders…the thing it is supposed to do best, HARDLY WORKS.

As a company they are slowly eroding THEMSELVES into irrelevance.

Harley needs to make good bikes, a solid e-commerce site, and effective dealer network to support it. In a time that you bowed to pressure to get rid of DEI, alienated a diverse customer base, rising costs due to stupid tariffs, and losing a robust supply chain due to trade wars, tariffs, and aversion to anything that looks like diversity…you really can’t afford to f’ up the simple things like selling product online.

Sorry sold my Harley and no more after 20years worried about tariffs 😎😎

Je conseille à tous et toutes les bikers bikeuses de faire une halte voir d entretenir leur moto à la concession harley de la roche sur yon,j y suis passé pour un entretien : changement roulement direction et purge liquide frein.
Que dire que je suis plus que satisfait de leur prestation ,ils sont super avenants,l entretien est de super qualité er rapide ,la moto est lavée et niveau prix juste au top.
C est vraiment tout le contraire de la concession harley à boe qui juste une concession qui profite des euros ,j ai acheté mon fat bob d occasion et que de surprises depuis son acquisition, moto vendue avec pneu arrière HS, roulements arrière HS ,un feu arrière qui ressemblait à un aquarium,très décevant pour une concession représentant la marque harley,les entretiens sont juste à la hauteur de la concession ,à chaque sortie d atelier je suis tombé en panne ,à fuir absolument .

Mécontent de Harley à Seclin.Acquisition d'un 1584 Road King en Janvier 2024. Parcouru 2000km, problème mécanique et embrayage HS. Coût 3000€ de réparation. Communication zéro, envoi d'un courrier en RAR et n'ont jamais répondu. C'est incorrect, irrespectueux. J'ai réclamé qu'il règle la moitié de la facture car on m'a bien roulé avec ce vis caché qui est reconnu chez Harley France. Je poursuis mes démarches afin d’être remboursé des réparations. Ce n'est quand même pas moi le responsable. Je déconseille fortement les ventes motos d'occasions chez HARLEY SECLIN.

I am dating myself but my first Harley was a Panhead. I have had every generation since and must admit the latest is the worst. From a oil pickup in the middle, to eight defective oil pump redesigns to the foggy speedo, the only thing nice I can say is they run hot enough to light a cigar. Of course, warranty, Harley does not honor their warranty.

Given that Harley wants $30-40 or even 50K for a new motorcycle that requires repairs, it makes no sense to waste any more money on junk.

I bought a pair of women's boots which I am trying to return. There are 3 methods listed on the website none of which work. The online return process does not generate the shipping label. The online customer service email does not work and noone answers the phone line. Is this being done deliberately?

salve sono stato un cliente harley presso ROMAN VILLAGE dove ho avuto un'esperienza a dir poco sconvolgente, ho comperato una moto nuova facendo istallare parecchi accessori per circa 3000€ quando ho ritirato la moto mi veniva consegnata una scatola che a loro dire doveva contenere i miei pezzi originali, adesso che ho venduto la moto e dovevo consegare i pezzi originali all'acquirente apro la scatola e con mio stupore vedo che dentro non vi erano tutti i miei pezzi ma solo due , torno da ROMAN VILLAGE E e mi rispondono che i pezzi chissa dove erano finiti e che se volevo i miei pezzi dovevo ripagarli , questo si chiama APPROPRIAZIONE INDEBITA ,visto che i pezzi erano miei e gia pagati ,cari amici evitate di andare a fare acquisti da queste persone fate qualche km in piu ma avrete un servizio sicuramente piu onesto, visto che altri chapter hanno avuto esperienze simili con loro