Harley Davidson Anmeldelser 

On 24 July 2026, Serial 1 Nederland informed me by email that the price of the HMI module was €99.50 excluding shipping.

Based on this written price quote, I confirmed that I wanted to order the part. The company then requested my address and sent me an invoice for €214.96. The invoice lists the part at €169.42 excluding VAT, plus shipping and VAT.

I contacted the company and pointed out that they had previously quoted €99.50. They replied that €214.96 was the official price and refused to issue an invoice based on the price they had quoted.

I asked them to explain why they had quoted €99.50 if this was not the correct price, but they only replied: “Sorry but that is not possible.”

I believe the company provided misleading price information and refused to honour its written quotation.

Voilà, pan america acheté en concession en octobre 2024 chez HD legend 76 et maintenant la pompe à essence HS. Ce problème est connu mais rien n'est prévu pour les premiers modèles.
La fiabilité fait défaut car c'est déjà le deuxième problème rencontré en 8000km
Je pense la revendre et ne plus revenir chez HD car très déçu de la qualité.

Stay clear of this brand. I bought a 2023 Pan America S and rode it for 2.5 years and over 20k miles. My advice is to never ride further than you want to be towed back. After 3 attemps to tour on my HD touring MC, I traded it for a 2026 Pan America ST. Imagine my surprise when it broke down 2x for the same issues before the break in oil change. Not to mention, it had the same issues as the previous model. SHAME on HARLEY DAVIDSON for having time to recognize thier product was failing, but STILL EXPECTING CONSUMERS to PAY for THIER MISTAKE.

That said, I love the Pan America platform ... when it runs. It's probably the perfect motorcycle for anyone who rides less than 100 miles per year!

Super freundlich und hilfsbereit!!!!
bei meinem Besuch in Innsbruck ist mir das dümmste passiert was es vermutlich gibt, ich hatte Diesel statt Benzin in meine BMW getankt zum Glück aber das Motorrad noch nicht gestartet. Glücklicherweise war eine Harley- Niederlassung nur 200m von der Tankstelle entfernt und ich konnte das Motorrad dort hinschieben. Nach einem superfreundlichen Empfang machte mir der Inhaber Hoffnung dass seine Werkstatt die Angelegenheit wieder in Ordnung bringen kann aber ich etwas warten muss weil sie sehr viel Arbeit haben und zwei Mechaniker in Urlaub sind. Es wird also etwas dauern. (Verständlich dass sie nicht gerade auf mich gewartet haben) Nach ca. 2 Stunden konnte ich mein Moped wieder in Empfang nehmen und konnte meine Fahrt ohne Probleme fortsetzen. Nochmals ein herzliches Danke für die unkomplizierte Hilfe!!! Stefan

Central harley davidson den bosch.

Wij hebben hier 2 motoren gekocht.
Op een motor moest een scherm geplaatst worden en de andere had een lekke band.
We zijn 3x terug geweest om het scherm te laten plaatsen.
3x tevergeefs, na 2 uur wachten elke keer en 3 vrije opgenomen dagen waren er steeds de verkeerde spullen besteld waardoor wij iedere keer voor niks kwamen
Gevolg geen windscherm.
De andere motor reed niet achteruit om de motor buiten te zetten, lekke band volgens het bedrijf. Kosten 600,- euro.
Er zat geen verbetering in in naar een second opion bleek dat de velg niet goed was, weg 600,- euro.
Nooit meer naar de harley davidson in den bosch.
Zeer slechte zaak.

Bij Harley Den Bosch 2 harleys gekocht 45 duizend euro op de sportster kregen ze geen andere kuip voor elkaar 2 keer voor niks geweest jammer van de tijd bij andere dealer geweest geen probleem en top opgelost
Street glide vanaf het begin niet achteruit te duwen en reed belaberd diversen keren terug geweest was niks aan de hand achterband was steeds zacht was volgens hun lek nieuwe band probleem bleef
Bij de andere dealer gevraagt naar het probleem te kijken binnen 5 minuten oplossing spaak wiel die achter zit daar loop de band op leeg binnen band er in motor rijd als de brandweer
Dit doorgeven aan de verkoper krijg je het antwoord je moet wel de bandenspanning blijven controleren maar toch niet elke week
Gelukkig zitten we nu bij seppe harley topgasten kijken naar oplossingen en niet arrogant top

Brought my trike in to get trunk lock fixed on the 7/8/26 told needed part told 7/16/26 was going up lift will get call when ready 4 hours later wife called they didn't touch it still waiting on it 7/18/26

This feedback is not going to be complete . My son purchased a pair of boots for me for Father’s Day. Harley Davison company shipped UPS. The parcel sat at UPS for 2 weeks 31 miles south of my residence . They said the address wasn’t complete. I contacted UPS with the address AND MY PHONE NUMBER . No return calls . I’ve lived here in this house for 35 years and they’ve been delivering here for 35 years . Next I started a claim with UPS . Couple of days later UPS said they couldn’t find my parcel . Then the came up with a new delivery date . Before the date arrived to deliver they then said my parcel was “ Undeliverable “ . Next message was UPS returned my parcel to Harley . I contacted H.D. Using 3 different email addresses the site shows . 2 addresses won’t accept email and the 3rd address says “ mailbox is full “. My emails to H.D. Also included my address AND MY PHONE NUMBER . NO return calls . This all started on Fathers Day . I find myself disgusted with both companies . My son that actually bought these online when at my house . He has not been contacted nor been refunded. I even mentioned to both companies involved that USPS OR FEDEX GROUND WOULD DELIVER WITH NO ISSUES . ONCE AGAIN ALL I HEAR ARE CRICKETS ! I find both UPS and Harley are lacking customer support . Here in Vermont summers go by fast . PLEASE SEND MY BOOTS ! HOW ABOUT A RETURN PHONE CALL ????

warte seit 6 Tagen auf Info oder Lieferung.,..,
keine Antwort, keine Ware .,.
Denkbar schlecht

Bought a brand new Harley roadglide in December 25
Broke down on me in a heatwave and left me stranded 350 klms from home
Tow truck picked it up and me, had to make my own way home
Harley gives you a train ticket to $2000 or $99 for a rent a car
Complained to Harley Davidson, spoke to Fiona
Said she would raise an urgent file, never heard from her again, complained that the brakes are dangerous and clutch not right.
Clutch adjusted when I got bike back 4 weeks later i n SWS Sydney and was told brakes are fine .
I also complained dash panels are 2 different colours, I want that fixed !
Complained about brakes , dropped it off and said I don’t want bike back till fixed !
They slam on sometimes , others are fine, put me up on the tank twice,
They said nothing wrong with brakes, I took to an independent mechanic, he said he believes it’s the ABS pump.
Soi booked into another Harley dealer At Tempie, they said brakes are making a clunk , but within Harleys standards , And take bike back to dealer That I bought it from.
During the time I had to wait to take to Tempe, the brakes grabbed hard at slow speed and put me down on the road !
I rang the dealer complaining and said, how much to buy it back, He said $10k less than I bought it for, I rang the next day and said I will bring it in, im not riding it like this ( I didn’t want to sell private and someone gets killed on this bike )
While there, the workshop manager said I’m over reacting !
I said of I’m on an expressway and it puts me down and other riders, I don’t want to be injured or worse
He said, ok, leave it here and we will put new front rotors and said to guy beside him, order some rotors for it.
I believed something finally going to happen, as per usual every time I have put bike in, no one ever rings , the workshop manager has told me 4 times he would ring and never did .
I rang after 2 weeks,nothing done , so went in there and sold bike at a $10k loss, bikes been in dealers close to 8 weeks in that 7 months !
I DONT WANT THE DEATH OF SOMEONE on my hands,
Vin number-5HD1KZF46RS610393 in case you are in an accident on this bike
I’ve owned 10 Harleys over 29 years, now I’m so disgusted by them, I’m selling anything and everything I own with the Harley name

This is my eighth motorcycle but my first Harley Davidson 2024 road glide. Harley Davidson is trash paid $25,000 for a motorcycle that the glove box won’t stay shut every time you hit a crack in a row they pop open that’s ridiculous. small but ridiculous for $25,000. This would never happen to Honda Goldwing.

J’ai passé une commande le 22 mai dans le cadre du concours Harley-Davidson pour tenter de gagner l’une des deux motos. Ma commande, d’un montant de 138 €, comprenait un sweat, un gilet et des stickers.

Une semaine plus tard, je reçois uniquement les stickers, accompagnés d’un courrier m’indiquant que le reste de la commande serait expédié la semaine suivante. Depuis, plus rien. Les semaines passent et je ne reçois toujours ni le sweat ni le gilet.

J’ai envoyé plusieurs e-mails au service client. Ils ont répondu aux deux premiers, puis plus aucune réponse malgré mes relances. Aujourd’hui, j’ai payé 138 € pour recevoir uniquement des stickers de très mauvaise qualité, alors que le reste de ma commande n’a jamais été livré.

Ce manque de sérieux, l’absence de communication et le non-respect de la commande sont totalement inacceptables. Sans solution rapide, j’envisage sérieusement d’engager des démarches juridiques afin de faire valoir mes droits.

Je déconseille fortement cette boutique.

Hallo
Fahre jetzt seit Jahren Harley Davidson:
Seventy Two
Rocker C
Und zur Zeit eine Forty Eight was ich in diesen Jahren in den Niederlassungen Wetzlar und Fulda erlebt habe grenzt an Unverschämtheit und Arroganz und alles andere als Kundenfreundlichkeit!
Man betritt den Laden und kein Mensch interessiert das!
Man bestellt Ersatzteile die ungefähr 3-4Monate brauchen bis sie da sind und dann erfährt man das eines der Teile an einen anderen Kunden verkauft worden ist!
Wahrscheinlich hatte dieser Beziehungen zum Verkäufer!(Wetzlar).
Das andere mal hatte ich Reifen gekauft die anscheinend keine Zulassung für Harley hatten habe sie montieren lassen beim Harley Händler musste feststellen nach einer Fahrt das sich das Rad auf der Antriebsseite abgefrässt hat durch die Blinkerschraube im Heckfender.
Auch hier fand man es nicht nötig mich drauf hinzuweisen obwohl das Fachpersonal ist?
Nachdem ich Kontakt zum Händler suchte wurde ich direkt abgewiesen ich müsste das Fahrzeug vorbeibringen.
Auf die Frage hin wie?
Das wäre mein Problem!
Harley war für mich immer ein großer Traum.
Doch in diesen Jahren habe ich immer mehr die Lust verloren mich mit Problemen an diese unfreundlichen Angestellten weden zu müssen.
Fazit ich werde versuchen einen unabhängigen Mechaniker zu finden und wahrscheinlich auch die Marke wechseln um diesen ganzen Stress zu vermeiden.
Gruß P.CG

Seit drei Wochen hängt meine bereits bezahlte Bestellung für eine jeder Lederjacke intern im System fest. Man vertröstet mich immer mit den Worten. Wir müssen den Fehler finden und sehen, woran es liegt. Sorry Freunde aber das ist nicht mein Problem. Interne Probleme darf der Kunde nie zu spüren bekommen. Das war definitiv das letzte Mal, dass ich diesen Shop genutzt habe.

This is unbelievable Harley has modified their online orders so almost everything you want goes to a dealer not your home. They are loosing out big time. People order online because they don't want to drive to get it or it's too far away. In my car I live 45 minutes to an hour away from dealer one way. Gas is expensive??? All of a sudden Harley feels they should send online orders to drive you to the dealer to get the parts.. really ??? This is beyond ridiculous...no option to get to home. So they figure because business is so badale people go to the dealers... All that does is piss us off even more... No I won't ever order another Harley part again I can get from many other suppliers that is just as good and they will ship to me. I guess loyalty doesn'tatter anymore. So be it. What a shame. I ordered it from jp cycles... Never again Harley..... You are missing the boat ...I will send negative reviews to wherever I can and start discussing this b.s. program. To everyone.

Tried calling HD. You follow a phone trail of recordings and get "everyone is in a meeting right now. Please call later" and it hangs up on you. They dont even allow for customer service - thats how bad they are.

Bought a 26 street glide 3. Beautiful bike.. only went for a trike b/c my wife has Parkinson’s and can no longer ride her bike and has a devil of a time getting on my ultra. Found the bike, traded in my 23 Ultra limited. Sales was good, as was finance and sales manager. Take the bike for our first ride and hear an annoying noise what sounds like a belt noise coming from the left rear end. No issue, will just call the shop schedule an appointment. Wife called service told them the issue and to our surprise or more our disgust, this is a known issue with HD, something they have tried to correct without success. Service said, nothing they can do maybe turn up the stero. WTF HD. Im the guy that buys a new ultra every 2 years And im told there is nothing they can or will do.. unfortunately after 40 years of HD loyalty this turd will get sold and on to a victory or an Indian. So so pissed off.. everyone at the dealership knew of the noise but me and my salesman. Now its like. Well nothing we can do about it.. Stay away from Street Glide 3 limited unless you don't mind the whining noise This ain't the Harley Davidson company I've done business with all these years. They used to play the long game, treated you like family knowing you'll be a life long customer. Now, seems like these dealers are in it for the quick dopamine hit & on to the next sucker. Buyer beware with HD. Breaks my heart saying that. Already referred 3 guys to a different dealership. Semper Fi. Ride safe.

Love it!!!!!Thank you everybody at Harley this was a wonderful experience

Do not order anything through this dealership/warehouse. Zero customer service. BYRAN & Andrew will not address any returns unless its within 5 minutes of ordering. Meaning if you order something after hours they will ship it a week later and force you to follow there outdated policy. Very frustrating and a waste of time. Worst customer service. DO NOT BUY ANYTHING FROM THESE BOOT LICKERS

Harley Davidson of Lake Charles, La is the worst, I mean worst HD I been in. Had an accident close to Lake Charles and the dealer kept my bike for 4 months and charge me for parts to repair and did not repair my bike. I pick my bike up and received the parts I paid for. get to another dealer and they stated that 4 of the parts they order was wrong and would not give me a refund for the wrong parts. Bad way to handle business and Billy and Cystal who work there are so sorry. Not polite and Billy the general Manger is a very poor excuse for a man. Please do not stop or go by this Harley Davidson of Lake Charles for any reason. Jeffery Bruce 334.301.2346 You can contact me for more info on the sad dealer H-D of Lake Charles, La