Happyrunsports Anmeldelser 

251
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered the F18 2.0 and it shows up at my door 4 days later. The bike was in immaculate condition and very easy to assemble. My free gifts and helmet got lost in transit but when I contacted happy r... Se mere

Bedømt til 4 ud af 5 stjerner

Easy purchase process Bike was delivered as promised.. however Bike riddled with electrical problems and the only suggestion I’ve gotten from your team was to remove the battery . So I have a bran... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Exceptional buying experience! Very quick delivery! My wife and I RV quite a bit and had been looking for something fun to add. These 2 happyrun F18 bikes have checked the boxes for us so far! Very... Se mere

Bedømt til 3 ud af 5 stjerner

I was unable to get an mso unfortunately. Upon arrival the bike had damage to the right and left peg mounts. The rear tire was flat and the tube had multiple holes in it. The front fork protector wa... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. El-motorbutik

Skrevet af virksomheden

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

251 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 82 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(251)

177 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

The delivery date was wrong by 2 days.

The delivery date was wrong by 2 days.
The frame is not aluminum it is magnetic which means it is some kind of steel.
The phone number is for their warehouse in California and it is staffed with warehouse workers not sales or technical staff and their phone system is bad.
The PAS might as well not exist it appears to do nothing when in modes 2 through 5 and a little resistance in mode 1.
The bike is hard to mount and unmount.
I do not believe it will travel 75 miles on a charge but I will attempt to find out.

9. juli 2026
Uopfordret anmeldelse
Happyrunsports-logo

Besvarelse fra Happyrunsports

Dear Customer,

Thank you for sharing your feedback, and we sincerely apologize for any confusion or inconvenience.

Regarding the pedal assist (PAS) function, please note that on the G18 Pro, when riding at higher speeds or using higher gears with a larger gear ratio, the pedals may rotate passively due to the wheel’s inertia. In this situation, the system only detects the rotation signal and there is little or no actual pedaling load, which may make the pedal assist feel weaker.

For the battery range, we understand your concern. The actual riding distance can vary depending on factors such as riding mode, speed, rider weight, terrain, and riding conditions. Please feel assured that if you experience any issues with the bike or battery performance, feel free to contact us at any time. We will be happy to assist you and help resolve any concerns.

Thank you for your understanding and support.

Bedømt til 5 ud af 5 stjerner

A Beast of an E‑Bike - Sleek, Powerful, and Worth Every Mile

I was skeptical at first, unsure if it would look cheap or fail to perform the way I hoped. Boy, was I wrong.
After assembling it, the HappyRun G300 Pro in Black proved to be an absolute standout. The moment I hopped on, I felt the difference, this bike is built for riders who want real performance, not just a casual cruise. The matte black finish gives it a bold, premium look, and the overall build quality feels solid and dependable.

The power is what impressed me most. Acceleration is smooth but strong, and the motor handles hills and rough terrain without hesitation. The suspension absorbs bumps really well, making longer rides genuinely comfortable. Battery life is another major win, it holds a charge pretty good, and the range easily covers daily commuting or weekend adventures.

The ride feels stable, controlled, and surprisingly quiet. The brakes are responsive, the frame feels durable, and the controls are intuitive. It’s the kind of e‑bike that makes you want to get out and ride more often.

If you’re looking for a stylish, high‑performance electric bike that delivers on every promise, the HappyRun G300 Pro in Black is a fantastic choice. It’s fast, fun, and built like a tank, easily one of the best values in its class.

3. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No customer service

No customer service, no technical support. Don't buy unless you are an excellent mechanic and can do all the work yourself. Only had 1 year - getting motor failure code - contact technical support. That's a joke - there is no technical support and no repair shop can work on it because everything on it is proprietary. I was told find a local dealer - there is no local dealer. Don't buy!!!

29. juni 2026
Uopfordret anmeldelse
Happyrunsports-logo

Besvarelse fra Happyrunsports

Hi Bonnie,

We are very sorry to hear about your experience and understand your frustration regarding the motor error and support concerns.

We would like to help you resolve this issue properly. Could you please provide your bike order number so we can immediately check your case details?

Regarding the **motor failure / error code (E1)**, could you also kindly help us check the following troubleshooting steps:

1. Please check if the cable from the throttle to the display and the motor cable is loose (please refer to the attachment).
2. Or check if the throttle returns to its original position properly when the bike is turned on.

If both have been checked and the issue still persists, we will provide you with a further solution as soon as possible.

We truly appreciate your cooperation and the opportunity to assist you in resolving this.

Best regards,

Bedømt til 5 ud af 5 stjerner

The bike is amazing

The bike is amazing. Well built, well engineered and was a great value, especially at the sale price that i bought it at. Had been looking at this for a long time and finally decided to buy it. No regrets. Shipped and delivered very quickly and was well packaged with great assembly instructions.

28. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Unsatisfactory customer service

Unsatisfactory customer service. That I received a new key and a nation, but it does not allow the bike to power on.I haven't wrote my bike in a months, and it's still on the warranty, and it's under 300 miles on the bike.I'm not happy with customer service , not just sending me a new battery

28. juni 2026
Uopfordret anmeldelse
Happyrunsports-logo

Besvarelse fra Happyrunsports

Hi cmg films,

We are very sorry to hear about your experience and understand your frustration.

To help resolve this as quickly as possible, could you please kindly cooperate with us to troubleshoot the issue? This will help us determine whether the problem is coming from the battery or from other components of the bike.

Could you please provide your order number so we can check your case details immediately and guide you through the next steps?

In the meantime, you are also welcome to contact us directly at service@happyrunsports.com, so we can prioritize your case.

Once we have the necessary information, we will assist you with troubleshooting or arrange a replacement under warranty if needed.

We appreciate your patience and cooperation, and we are here to help get this resolved for you.

Best regards,

Bedømt til 5 ud af 5 stjerner

The G100 Pro is a beautiful e-bike

The G100 Pro is a beautiful e-bike. It has great styling, comfort, amazingly quiet, Fast and built for road. trail or mountain biking. The four pad hydraulic brakes stop you fast if needed. The dual batteries and dual port charger are excellent allowing the bike reach out on a ride The card start controller & display are wonderfully. showing you milage, speed turn signals. battery like and the selected pedal assist mode that your using. The fat tires are also inspired for road to all Terrain. the customer service has been excellent and I love that
it was free shipping, it can quickly and in perfect condition.

The only problem found was me. I'm 5'7" and it's difficult for me to get on and stop as my feet hardly touch the ground.

24. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company is a joke

This company is a joke, was excited for the f18. I rarely get frustrated about online purchases and logistics since I work for a warehouse company. I understand what kind of work goes into getting orders and getting them shipped. People are not perfect and everyone makes mistakes. Logistics and supply chain take a lot of organization to get right. But this is ridiculous. It’s been 5 entire days after I ordered my bike choosing affirm to pay over time and getting an order number. Haven’t heard anything about any tracking or anything in almost a FULL week.. I’m just at shock. No planet in the world does it take that long of a full entire work week to get a product that has an order number and a location to get to out the door.. especially when it’s $1,300 bike and not (for example)socks that get moved hundreds of thousands at a time. I emailed them twice now, dm’d them on instagram, and called twice to try and leave a message but nobody answers. This is seriously a bad company doing business with. And the worst part is the product can be hit or miss. Tons of people saying there’s power/charging problems. Then there’s people saying it won’t start at all, and then there’s people praising the bikes about how great they are, so you never know which is gonna show up at your door after your out $2,000. But today they had time to approve my affirm loan, but still no reply to my emails or anything. I am a first time buyer and this will be my first e-bike and my last from happyrun. This is the most frustrating company to purchase from.

21. juni 2026
Uopfordret anmeldelse
Happyrunsports-logo

Besvarelse fra Happyrunsports

Hi CJ,

We are truly sorry for the frustration and inconvenience this has caused you, and we sincerely understand your concerns.

Due to a higher-than-usual order volume combined with weekend processing delays, there may be a temporary delay in shipping updates and tracking information being generated.

For your reference, our standard fulfillment timeline is as follows:

* **Processing Time:** 1–3 business days

* **Shipping Time:** 3–5 business days

Could you please provide your order number and also contact us at service@happyrunsports.com so we can immediately check the status for you and help expedite the shipment with our logistics team?

We appreciate your patience and thank you for giving us the opportunity to assist you.

Best regards,

Bedømt til 5 ud af 5 stjerner

This thing rips!

This thing rips!! Fast shipping, video instructions, easy to put together! I’m 5’8 150lbs and the bike feels like the perfect size. Super satisfied. Careful with the torque!!

21. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional bike very quick shipping

I had a good experience very easy and fast I ordered on a Monday had it by Friday no damage everything was in the box . I've had it in off- road and on street and in grass and bike I done exceptional. I would definitely recommend and I will be buying more in future thanks happyrun

15. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience

I bought the HappyRun G-100 Pro about a month ago and rerally love the bike. I have to say the way HappyRun package the bikes and other items are superior to other companies. The bike did have an electrical issue with the display flickering and bike cutting off. I reached out to HappyRun sending Pictures and a video. After about 5 days the company sent me a replacement controller, battery balancer and even a speed sensor to make sure I had the parts that would may fix the issue. Upon installing the controller and battery balancer, it fixed the issue...my bike it up and running. I also bought the G-100 a few months back with no issues with that one. So anyway I am a satisfied customer and HappyRun customer service is spot-on for now. Hope the company continue the good work.

2. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Epic Customer service

Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lock broke due to improper fitment. A replacement lock and key set way $45. These are typically $6-10 elsewhere. It was annoying to have to pay so much to replace a part that failed due to design flaw. Still a loyalist and big fan though.

20. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I purchased a full warranty and now…

I purchased a full warranty and now your company has sent me to X cotton I wish I would have never bought the $200 year warranty you do not honor it you send me to a warranty company that won't do anything I am very disappointed with your warranty and I would like my $200 return to me since your warranty is nonsense thank you for wasting my time

1. april 2026
Uopfordret anmeldelse
Happyrunsports-logo

Besvarelse fra Happyrunsports

Hi Ben,

We sincerely apologize for the frustration and disappointment this situation has caused. After reviewing your case, we have confirmed with the insurance company that your rear brake and rear shock absorber are eligible for coverage, and we will arrange for replacement parts to be sent to you.

We are truly sorry for any confusion or inconvenience you experienced with the warranty process and appreciate your patience as we work to resolve this. Our team remains committed to supporting you and ensuring your bike is fully functional as soon as possible.

Thank you for giving us the opportunity to make this right.

Best regards,
HappyRun Customer Service Team

Bedømt til 5 ud af 5 stjerner

Had an issue with the battery not…

Had an issue with the battery not charging. My grandson was very disheartened. I emailed and they were able to help with troubleshooting and instructional videos. It took me longer than them. I sent videos back of how it did not charge and they responded in less than 24 hrs that battery would be replaced. Update was just given as they are sending new battery via FedEx and FedEx has confirmed it is on the way. Very grateful for their response.
Thank you

15. maj 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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