Happyrunsports Anmeldelser 

Horrible communication, prolonged warranty runaround, and defective hardware
​"I started getting an error code in February, and the bike wouldn't charge. I even bought new chargers, but that didn't fix it. I tried troubleshooting with HappyRun support, but they took so long to get back to me that the process dragged out. During that time, I ended up losing my keys and had to purchase a new set of keys and an ignition switch directly from HappyRun.
​However, when the new keys arrived, they still did not unlock the bike, and the battery wouldn't power on. When I finally took it to a repair shop, the mechanism was so jammed and defective that they had to force and destroy components just to get the ruined battery out. Since then, customer support has continued to give me the runaround instead of honoring the warranty. Avoid buying from them if you expect reliable support."

Nice bike. One reason I purchased this was because of the hydraulic brakes. Another reason was because I thought it came with an 18Ah battery. Unfortunately it doesn't. To be fair, in one spot on the G60 product page it says 13Ah battery included but in another spot on the product page it says 18Ah. I assumed (incorrectly) the battery had been upgraded and the 13Ah was an outdated spec. Other than that, no issues.

Its been 2 months and recently the top battery won't turn on or charge..no lights in the meter. OVERALL The experience has been good.. However the 1st week the chain fell off a dozen times until it broke. I had a new one installed cost me $40.00 And the odometer seems to add 2 miles each use compared to distance apps.. overall ive been happy, but now im concerned with getting a replacement battery. .. PLEASE HELP

I had bought a HappyRun G300 about a year ago and its been fantastic. For the price it reaches speeds comparable to its much higher counterparts (surron) and feels great. Over the years I've experiences some issues but thats from me using it almost everyday. Not too long ago I realized I needed new parts and I contacted support, and it takes a day or two to get a response but they are very helpful responses, for instance they provided me with links to purchase the replacement components directly in the email with a kind message with it. Overall a great company for not being mainstream.

Great price, great product and quick delivery

first off the product quality is worth 5 stars, and this is my 2nd purchase from happyrun. However, for the first time I received one part that was not well machined and caused problems with assembly - and this is a reason to give happyrun 6 stars! Why? bc their support team did everything to guide me (sending video from shenzen factory) and ship a replacement part so both providing a solution and holding-hands to make sure I got it right when assembling. So if anyone can ask for a perfect union it's a company with both great product and great service and happyrun is just that - which is why I'm sure this is my 2nd purchase from them but not the last. Way to go happyrun and thank you!

The whole process of ordering and shipping was seamless. I am an older adult just looking for some riding fun as the gas powered bikes I own are a bit loud. I think an improvement would be adding a passcode to unlock power levels above 3.

I recently wrote a review about the happyrun
F 18 Electric bike.
My review reflected what happened in the beginning, which was very negative and unprofessional..
Since the review was written, happy run has reached out to me and took care of my needs and also as a apology they sent me some extra things along with the parts that I needed to fix the electric bike bikes.
So I am writing this review now to say that they went out of their way to accommodate my needs and also created a positive outcome.. since the bikes are only two weeks old. I’m not quite sure how the future will hold, but I will keep the consumers updated with the performance and quality.

Everything, got a wrong part, still missing a blinker I ordered that never showed up, can’t speak to a live person.

The company reached out to me when something on their side in regards to bike colour and even offered me a refund if I only wanted the specific colour they didn’t have in stock, bike is supposed to arrive today and all in all if I had the money or a clone of myself I’d buy another one

Company struggles to complete warranty requests. They will take as much time as possible separating the assemblies to tell you parts are not covered. The company sent me a vehicle that they had no manuals for repair. They installed a locked cover that was not to be removed. Proceed to tell me this is a consumer issue since they could not produce a video with the factory installed part. They ended up finally warranting out the part after multiple weeks( and pointing out that the product no longer was legal without this part) Either way still disappointed.
I really hope this motor does not fail, I fear that even tho it's covered it won't be.

I loved my brake calipers i was able to replace once caliper and had to swap out the pads on my old caliper which im certain needs replacing but the cable end cap refuses to release itself so alas.

It was relatively simple to replace and didnt actually need a video to do it! Im not very mechanical savvy. Recommend a allen t arm to save you some trouble!

I bought the G70P. Bike came packaged very well, simple assembly required. This bike is everything and more than I was expecting. I needed support and I got a response in 1 business day. The bike is Definitely as advertised! I recommend

Complete piece of shit. $1300 120# Boat anchor. Bike failed to charge after the first day. Contacted customer support with 1 return phone call with Warehouse person. And then the silent treatment. after 6 days NO phone calls or HELP with a warranty... The next phone call is going to the Better Business Borio about this company and Slender where ever anyone will listen....Youtube sounds good....Call me for a new charger or take this Bike back..... Call Mike Myers 845-797-0169 NOW!!!!!!!

Thank you for a wonderful experience and a great bike. You guys resolved any issue a had quickly and diligently. HappyRun made me a happy customer. I really like my G100 Pro.

Great customer service I ordered f18 decided I wanted the g18pro they helped me change the order and received the bike in under a week awesome bike great service took maybe 45mins to put the bike together very easy thank you happy run would recommend you

7 months now and my Christmas gift to my grandson is sitting in a box waiting for a return label for over a month. Bad kick stand would not hold the bike up. 4 sprockets and peddle repairs. Code 30 electronic repair. broken handlebars while riding. 15 emails and nothing. They promised a return and replace or refund. Nothing! Don't buy a Happy Run bike!

Changing the G70 on short notice without front loading your distributors, it causes tension.

The G70 batteries were downsized, I had no notice, and was not informed until I called the company on it! Could be perceived as deceptive. By downsizing from 38ah to 26ah, you've effectively reduced the range by approximately 12 miles. This is a huge difference, with no real price change. UL rating for larger batteries please.

And the idea that you are attempting to comply with regulatory changes in some states is misguided. You are not the police force. Forcing a maximum 20mph speed on the screen is ridicules. Let the consumer make the choice. If I unlock it, I want to see the true speed of the bike, not some artificial number.

Also, as a distributor that works on these bikes from time to time. Changing the configuration of the wiring, for example...the pedal assist connection is at the bottom and not the top at the controller is very frustrating when confronted with these changes. The swap out of the controller at this point is a big headache!

As a distributor selling your bikes, if you offer freebies to online buyers, you should strongly consider doing the same for your wholesale distributors. Making us compete for sales from online free giveaways (pump, phone holder, bike lock, & cargo rack) are unfair advantages we can't compete with and stay in business. Please give us something....
Sincerely,

Randy Bachmann
22819 165th Ave. E
Graham, WA 98338
c- 253-732-9176

The reason I give you 1 ☆ is because I received the f18 with the rear rim bent it unalignment
And I haven't received any answers from you

Customer service was great always there to answer any questions and fix any problem delivery of anything I ordered has always been ontime love this company and will continue to do business whenever the need arises that I need another quality built electric bike we have put over a 1000 miles on the two g300 pro,so we have and there still going strong.