Karl has visited Chalfont Lodge on two occasions - he has been brilliant in explaining and sharing all the benefits that our staff are eligible for in a simple language via Hapi App Positive feedba... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Created a £132 e-voucher for the National Trust for an annual joint membership, transpired that it can't be used in Scotland. Why as someone who lives in Scotland and works for ScotRail is being targ... Se mere
Virksomheden har svaret
Scott and Chloe were great at PB very friendly and informative, not the usual pushy sales pitch. Would always welcome Personnel group at PB
I love that all the products are on one page so you can see all the app offers at once, and then if you know what category you want the option to go directly to that is available also. Some of the dis... Se mere
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rich F came to our care home .Was…
Rich F came to our care home .Was really helpful to staff in regards to benefits cover and they all really liked and appreciated all his help.
Rich F attended our care home today to…
Rich F attended our care home today to help with benefits for the staff.
Jordan M helped me setup the hapi app…
Jordan M helped me setup the hapi app today, will be looking forward to the benefits 👍
James W
James was very helpful and explained everything to me and I signed up, very happy
James W personal group
James was great to talk to. Helped me with 2 x claims, made me at ease whilst explaining the process and helped me through the questions. Would recommend 👌
James W
James was really informative and helpful when setting up and arranging my plans. Talked me through all the different plans and their benefits
Lisa is perfect
Lisa is perfect , Mary Poppins, thanks for helping me with all my claims . You never know when you need it and I did .
Thanks Lisa
Really easy app to use
I have using the Hapi app for years. Really easy to use. Just buy discounted vouchers for places I was going to anyway. Use mostly for supermarket shopping. The voucher is sent straight to my phone. I just do a screenshot of it.
Simple.
Misleading “27% Discount” on Odeon Tickets — Don’t Be Fooled
I’m extremely disappointed with Personal Group and their Hapi app. They advertise a 27% discount on Odeon cinema tickets, but this is completely false and misleading. The vouchers don’t work as promised — instead of saving money, you are forced to pay more on top of the voucher price. So not only do you not get the advertised discount, you actually end up being charged extra.
When I raised this with their support team, I was met with inconsistent excuses and evasive answers from different staff members. Rather than fixing the problem, they seemed to justify these deceptive practices with a whole host of different comical reasons, which points to a systemic issue with their offers.
I have reported this to my company’s HR team and my bank. This situation should never have escalated this far.
I’m writing this review to warn potential users and HR decision-makers: do not trust the advertised discounts or vouchers on the Hapi app, especially for Odeon tickets. Always check the real cost yourself. Their so-called “discounts” are misleading and end up costing you more.

Besvarelse fra Hapi
Mosa is the man
Mosa, hope that’s how you spell your name. Brilliant guy succeed in getting me back on the app after months of trying problems with account/registration, thank you so much.
Rich F came to assist our team…
Rich F came to assist our team members with this amazing App. He is very knowledgeable and had patience in abundance -- helped with all our questions. This App has so many amazing benefits. Thank you for your time and flexibility to cover all shifts
Charlotte was brilliant with my team
Charlotte was brilliant with my team - very helpful , thanks ☺️
Rich F came to Reading Multi user to…
Rich F came to Reading Multi user to show night shift. Very engaging with all colleagues. Ran through everything very well and mixed in some great humor too.
Shadon was brilliant
Shadon was brilliant. He was at our work and talked through everything and had the answers to a lot of questions. Very good deals and would happily deal with Shadon again if I have any issues.
Shadon showed me how to proper navigate…
Shadon showed me how to proper navigate the hapi app and get the full use of it. It was great having him share his knowledge
Shadon was amazing
Shadon was amazing. Helped with the Hapi App and showed me everything i need to know. Great guy and very approachable
Shadon archer ,showed us all the good…
Shadon archer ,showed us all the good benefits he f the Hapi app and how to use it
Excellent service
Shadon archer
Shadon archer . Showed me how to use yhe hapi app . Brilliant app brilliant service and a credit to your team . Thank you
Rich F came to our site
Rich F came to our site, very helpful with information regarding benefits and PG plans. Very friendly and professional as well.
Avoid at all costs.
Created a £132 e-voucher for the National Trust for an annual joint membership, transpired that it can't be used in Scotland. Why as someone who lives in Scotland and works for ScotRail is being targeted by unusable discounts. Applied for refund and refused so £132 lost. Have now uninstalled app will never use again.
Quite a few of my team have removed the app as well due to my experience. Will ask my company to review whether if there is a more transparent alternative to Hapi as they bang on about tees and cees, however voucher creation for most of us is at the point of sale and when there's is a queue behind you, you don't have time to look for well hidden gotchas.

Besvarelse fra Hapi
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







