Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Delightful ceramics, wittily conceived and beautifully produced. Excellent customer service: a prompt response and the items very carefully packaged. If in particular you're interested in pieces featuring animals or birds then you'll find something original and cherishable at Hannah Turner.
Lovely ceramics in theory. I wish they’d check what they send out. Every single order I’ve placed has come with quality issues. As a result I have to get things sent to me first, rather than send out gifts direct. I’ve also to pay to send back faulty returns. They have agreed to refund me but I’ve had to ask and they make no offer of a return label. I ordered some ceramic spoons in the black Fri sale. One of them came without a face and another chipped. They were meant to be 4 different spoons but the same 2 were repeated. I think they need to consider having things made here as having them made abroad results in quality issues they aren’t picking up on before shipping. To their credit, they do resolve issues when they arise but it takes time. The ceramics aren’t cheap so the quality issues are disappointing.
Awful experience. Ordered 4 owl egg cups in May and I haven't received them yet ( August ). Contacted the company and completly ignored me. They act like scammers, took the money and that's it.
So disappointed!
I have other ceramics by this company that I love, so wanted to buy a cat mad friend of mine a birthday present. Made the order - if there is an opportunity on the order form I will always direct where to safely deliver the parcel if out.
Ordered on 22nd Jan 2023, nothing happened so contacted the company about a week later. They apologised that Royal Mail had lost it, and immediately sent a new one.
Now whether they didn’t put the same delivery info on this parcel or not I don’t know, but Royal Mail wouldn’t leave it - instead putting a card in the box - which has my signature asking them to leave it. There is no options for me to have it redelivered to a neighbour, so now an hour’s round trip to the nearest post office to collect it.
I did try contacting the company again for help, but no response.
If it wasn’t for a present I would let it be sent back, but this is now two days before the date - even though it was ordered weeks ago.
Completely fed up and disappointed in my experience - it isn’t all the company’s fault, but they will choose Royal Mail, so I have no faith in ever buying again, which is so sad as the products look fantastic!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
