Have purchased many products from Duncan Stewart. All excellent quality, extremely reasonably priced and swift delivery, even with personalised items. Would have no hesitation in recommending them.... Se mere
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Se, hvad kunderne siger
I recently ordered a Velcro fastening shower towel, after trawling Internet and was astonished at how difficult to buy. I am not keen on ordering from unknown sources, like eBay or Amazon markets, so... Se mere
My daughter absolutely loves her glow in the dark hoodie which actually works! She hangs it up on her bedroom door and it lights up the room for about 15mins. Such a great product and personalised too... Se mere
Virksomheden har svaret
I bought some very nice monogrammed towels a year or two ago which have pleased everyone in the family. I also bought a bathrobe which my teenage son seldom takes off. In the recent January sale... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A true family business is a rare thing. Even more rare is a family business that has survived the generations, building on its established traditions, while innovating and modernising as it seeks to future-proof the business for the generations to come. Duncan Stewart is one of those family businesses that take our history seriously, knowing that it informs everything we do going forward. Duncan Stewart is renowned as a supplier of premium quality personalised and branded textiles and more recently, this has expanded into homewares and gift items. We create embroidered towels, bags, bathrobes, laser engraved homewares, and bespoke items that cannot be found on the High Street. On the business-to-business end, we work closely with a range of customers, supplying multi-national companies with branded products and corporate gifts to supplying beauty colleges and small businesses with textiles. For consumers, our wide range of premium products are available as stand-alone items or personalised to make beautiful gifts that celebrate every occasion. For us diversification is key, and our product range reflects this. We strive to think outside the box with our designs, to enable all of our customers to be inspired in finding that perfect gift item for someone they love.
Kontaktoplysninger
UNIT 1, BN14 8HQ, Worthing, Storbritannien
- 01903 201251
- sales@duncanstewart.co.uk
- duncanstewart1978.co.uk
Har besvaret 100 % af deres negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent quality and value
Have purchased many products from Duncan Stewart. All excellent quality, extremely reasonably priced and swift delivery, even with personalised items. Would have no hesitation in recommending them.
Order accepted and despatched the same…
Order accepted and despatched the same day. Quality of fabric good. Would seriously recommend.
good service
Towel arrived on time and was in a good condition, wrapping was secure and delivery was fast. The quality was good and the cost was fine, will buy from Duncan Stewart again.
I have bought from Dunca Stewart before…
I have bought from Dunca Stewart before and have always been impressed with the quality of their bathrobes. My wife's new one is perfect and they even delivered on Christmas Eve. First class service.
Great service and quality products.
Great quality products. I have ordered twice now and both times I have been impressed with the great service and the care taken to ensure great quality products. Will definitely be using again!
I received GREAT service
The service I received from Duncan Stewart Textiles on Not on The High Street was definitely 5 star! I ordered wedding towels and when the delivery company ran late, Duncan Stewart immediately got on the case and solved the problem! The monogram'ing was perfect. Highly recommend them!
Good service and fast delivery
Good service, fast delivery
Personalised gym bag for family member. Nice quality bag at a good price and fast delivery. Would recommend.
My order needed clarification…
My order needed clarification from myself and the team reached out to me and were very very patient.... I can never over emphasise the courtesy, utmost respect for a client and a very high standard of efficiency and brilliant customer service. Tom Burgess was exceptional!!!
Was promised my order would arrive…
Was promised my order would arrive before my partner went away for Christmas but sadly it didn’t arrive in time, disappointed to say the least.
I was promised by Duncan Stewart NOT Royal Mail!

Besvarelse fra Duncan Stewart Textiles Ltd
Excellent products and customer service 5 star
My daughter absolutely loves her glow in the dark hoodie which actually works! She hangs it up on her bedroom door and it lights up the room for about 15mins. Such a great product and personalised too. Tom and the team have been so accommodating when ordering for business use too and the process is seamless. Highly recommend dealing with this company. Always nice to support a local family business as opposed to large corporate entities.

Besvarelse fra Duncan Stewart Textiles Ltd
Amazing customer service and a great product
Tom and the rest of the team at Duncan Stewart were so kind, patient and flexible while preparing personalised Enamel Mugs for my wedding guests. Their customer service was amazing and they were so quick with their responses - this was particularly appreciated as I was having a bit of a last minute wedding so I had a lot of other things on my plate at the time. They were so helpful with the ideas for the design and were really kind in preparing samples for me so I could see how the completed product would look. The delivery was so quick, the mugs (x20) came well packaged and the end results are super cute. Everybody absolutely loved them and I was delighted with my experience - thank you very much! :)

Besvarelse fra Duncan Stewart Textiles Ltd
Came on time and quality was good
Came on time and quality was good. But paid for personalised and it wasn’t personalised. I will make do with it now but did pay extra for this
A company that goes above and beyond!
I run an Instagram account which talks about my journey with cancer. I contacted this company about getting a personalised towel to say 'kicking cancers butt'. No ONLY did they send me my beautiful towel out for free but they gave me a discount code to share on my Instagram page so other cancer patients could get themselves a little treat too! How beautiful is that! You don't find many companies who would go above and beyond like this. My towel is absolutely beautiful, the quality is amazing and you are able to choose the colour of the towel, the font colour and the font! Highly highly recommend this company! Cant wait to buy a few other bits from them 😍💜
AN EXCELLENT COMPANY
Just recently dealt with this company and I feel that they deserve high appraisal. Excellent customer service, going out of their way to resolve a problem, for example, I had forgotten to include a person on my order of personalised embroidered towels. As soon as I realised my mistake I made a quick telephone call to alter the online order.
This was done efficiently without any delay and the costs correctly adjusted to suit. This was followed up by an email confirming my amended order and revised costs. This is the second time I have used them over the last two weeks and I will definitely use them again.
I strongly recommend this company for both their product quality and their customer service.
Brilliant Quality
Fantastic service and products!!!
I ordered from here having never used this company and just finding them in google.
I paid extra for Christmas delivery but with a week to go and having not heard anything I emailed them (I’m one to panic) I was emailed back shortly after letting me know exactly what stage my order was at and assuring me my order would be on time.
Then due to an error on my part I rang the company again in a panic, Ian (who had also emailed me) quickly reassured me and was fantastic. Towels have arrived, the personalisation was perfect and the towels are lovely! I wouldn’t hesitate to use them again!!
Thank you
Thank you! Excellent service and I really appreciate the kindness of staff who have donated towels to Oak Grove College school for a special project. Thank you so much!
Simply excellent.
Every so often you deal with a company that you feel deserves and appreciates your custom. Excellent customer service, going out of their way to resolve queries. Great range of good value products. Will definitely use them again and next time, i'll go direct rather than through the big online shopping place named after a rain forest.
Amazing personalized embroidered product!
After weeks of searching online for a good quality dressing gown that I could get personalized, I decided to use Towels R us. I contacted the company, as the logo I had provided needed to be adapted slightly, the guy on the phone was so helpful, and all amendments had been carried out. To have the logo applied, it did cost an additional £30.00, which I was dubious to pay at first, but I can honestly say it's worth every penny!
The finishing product was absolutely amazing, and the embroidery was perfect. This is going to be the best Christmas gift!!
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