Guscott Heating Services Anmeldelser 

397
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was looking for a heat pump install and got a number of quotes. I decided to go with Guscott because they were local, knew what they were talking about and went out of their way to provide me the in... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Guscott Heating's people all care about doing a good job. They have pride in their skills and expertise, and are always good humoured and sincere. Their professionalism was sorely tested by my idiosyn... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We've been using Guscott Heating Services for many years keeping our central heating boiler in tip top condition. With every member of the team, nothing is too much trouble, making us feel valued cust... Se mere

Bedømt til 5 ud af 5 stjerner

On behalf of Andrea A Wow what a company! Rayleigh went to extreme lengths to help me to replace a broken toilet cistern after being smashed flooding the bathroom. Where other plumbing services... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Gastekniker
  2. også i
  3. Kedel- og opvarmningstjeneste
  4. Solenergientreprenør
  5. Varmeentreprenør

Skrevet af virksomheden

Guscott Heating Services is your trusted local expert in renewable heating and energy solutions. Based in Rochester and proudly serving Kent since 2017, we specialise in the design and installation of air source heat pumps, solar PV systems, battery storage, as well as boilers, central heating, and general plumbing.
 With over 500 five-star customer reviews online, we’re known for delivering reliable, energy-efficient systems that have helped 1,000s of households and businesses cut their energy bills and carbon footprint. Our mission is simple: to make sustainable, low-carbon heating solutions accessible and affordable for everyone across Kent and the South East.
 Whether you're looking to upgrade your home’s heating or future-proof your business, Guscott Heating Services is here to help you make the switch to greener, smarter energy.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

397 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(397)

17 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing company!

I cannot recommend Guscott Heating Services enough. We have had an ongoing problem with our hot water cylinder which has caused a leak! From the minute I called Jack in the office yesterday afternoon he was so helpful! He sent Sam round at 8am the following day and he fixed the problem within the hour! This was after we had numerous other plumbers out who could not resolve the issue! Very knowledgeable and amazing customer service. Could not be happier and will be using your company in the future for any issues we have and services.

8. august 2024
Uopfordret anmeldelse
Guscott Heating Services-logo

Besvarelse fra Guscott Heating Services

Thanks so much for leaving us a great review, Katie. We really appreciate it 😊

Bedømt til 4 ud af 5 stjerner

Great service second year running.

This is the second year I have used Guscott and the service itself was great, the gentleman that came was very friendly and was very thorough with the service as we had a gas boiler and unventilated water cylinder. The only bad thing really was that the appointment was delayed 2 weeks or so.

25. juli 2024
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Besvarelse fra Guscott Heating Services

Thanks for leaving us a positive review, Iasiah. We'd like to apologise for the delay in your appointment and have taken on your feedback to improve our service moving forward. Thanks again.

Bedømt til 5 ud af 5 stjerner

5 Star Service

Had a helpful employee come out and service my boiler and was friendly and efficient. Would definitely recommend to all.

25. juli 2024
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Besvarelse fra Guscott Heating Services

Thanks so much for leaving us a great review, Mohamed. We really appreciate it 😊

Bedømt til 5 ud af 5 stjerner

Great service throughout

Great service throughout. Professional service and great price.

23. juli 2024
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Besvarelse fra Guscott Heating Services

Thanks so much for leaving us a great review, Tarek. We really appreciate it 😊

Bedømt til 5 ud af 5 stjerner

The engineer was polite professional

The engineer was polite professional, extremely helpful with another issue I had with the shower. Highly recommend

18. juli 2024
Guscott Heating Services-logo

Besvarelse fra Guscott Heating Services

Thanks so much for leaving us a great review, Jan. We really appreciate it 😊

Bedømt til 5 ud af 5 stjerner

I am a new customer

I am a new customer, Guscott being recommended by both my son and daughter, who have used their services for some time.
My first appointment although booked, was not scheduled on rota, but was soon rectified, on arrival member of the team was very apologetic, which was a credit to their customer service.
This visit was very punctual, Elliot was very polite and courteous, works carried out to high standard.
My only criticism- I think a smaller tap should have been used, tap is huge in comparison to the small corner basin, looks out of place But the standard of products, works and staff are brilliant and will be requesting Guscott services for many years to come.
Thank you all.

8. juli 2024
Guscott Heating Services-logo

Besvarelse fra Guscott Heating Services

Thanks so much for leaving us such a kind review, Sue. We're delighted you're happy with the service and we apologise once again for the initial mishap with the rota. We'll bear in mind your feedback regarding the size of the tap and act accordingly in the future.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, as always. Professional and efficient.

8. juli 2024
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Besvarelse fra Guscott Heating Services

Thanks so much for leaving us such a kind review, Bev!

Bedømt til 5 ud af 5 stjerner

Quick and prompt

They are very quick to address concerns and will do there best to get issues sorted asap

25. juni 2024
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Besvarelse fra Guscott Heating Services

Thanks so much for leaving us a 5* review, Kirstie! We really appreciate it 😊

Bedømt til 4 ud af 5 stjerner

Appointment timings

Job well done by the engineer.
My only negative comment is that our appointment was booked for 09.30 and the engineer arrived at 08.20. Fortunately, I was at home otherwise it would have caused a problem. Please coordinate your appointment times!

19. juni 2024
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Besvarelse fra Guscott Heating Services

Thanks so much for taking the time to leave us a review, Gillian! Your feedback is extremely valuable and we'll endeavour to improve communication in the future to ensure there are no mishaps when it comes to timings. Thanks again for using Guscott 😊

Bedømt til 5 ud af 5 stjerner

Good communication

Good communication, came on time, serviced the boiler and no fuss. Courteous and mindful of our property, wore protective shoe covers and filled in the certificate. Highly recommended.

11. juni 2024
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Besvarelse fra Guscott Heating Services

Thanks for leaving us a great review, Per! We really appreciate it. See you next year!

Bedømt til 5 ud af 5 stjerner

Excellent service

Very polite, Proffesional service, excellent communication informing when the engineer will arrive, email invoice, clear costing. Will definitely be re using this company. I cannot fault it.

6. juni 2024
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Besvarelse fra Guscott Heating Services

Thanks for leaving us such a great review, Maria! We really appreciate it 😊

Bedømt til 5 ud af 5 stjerner

Efficient

Very pleasant man. Efficient, clean and tidy.

24. maj 2024
Guscott Heating Services-logo

Besvarelse fra Guscott Heating Services

Thanks for the positive feedback, Rebecca! We're happy you're pleased with the service received.

Bedømt til 5 ud af 5 stjerner

Efficient and polite

Lewis was polite and friendly, and respectful of our property. The work was carried out efficiently. Highly recommended.

23. maj 2024
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Besvarelse fra Guscott Heating Services

Thanks for leaving us a great review, Jonathan. We'll pass on your feedback to Lewis 👌

Bedømt til 5 ud af 5 stjerner

Really nice friendly engineer.

Really nice friendly fella that came to check my gas for me. Very thorough checking.
Was quite late arriving as a previous job held him up, and i suppose that can't be helped but would of been informative if i had, had some communication from his team that this was the case as waiting in an empty house for hours not knowing isn't helpful. Apart from that would recommend.

3. maj 2024
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Besvarelse fra Guscott Heating Services

Thanks for leaving us a 5-star review, Yvonne. Apologies again for the delay getting to you but we're pleased you're happy with everything. Take care and hope to see you again soon!

Bedømt til 5 ud af 5 stjerner

Professional, caring and expert

Guscott Heating's people all care about doing a good job. They have pride in their skills and expertise, and are always good humoured and sincere. Their professionalism was sorely tested by my idiosyncratic central heating system but my trust was repaid and our big drafty house has never been so cosy. Thank you Harland, Sam and the Team.

24. april 2024
Guscott Heating Services-logo

Besvarelse fra Guscott Heating Services

Thanks for leaving us a 5-star review, Rachel! We're really pleased we managed to get to the bottom of everything for you and will be sure to share your review with Sam and the team. Long live your cosy home! 🏡

Bedømt til 4 ud af 5 stjerner

Would recommend

Diagnosed the boiler problem, replaced the part and now it works. Reputable company with transparent and reasonable pricing. Moved a less urgent appointment to fit us in given we didn't have a flow of hot water to shower in. An admin hiccup was rectified promptly.

16. april 2024
Guscott Heating Services-logo

Besvarelse fra Guscott Heating Services

Thanks for leaving us a positive review, Sara and apologies once again for the administrative error.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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