Gurugo Anmeldelser 118

Absolute scam.
Do not give them one payment
I ordered one $4.79 course within three days they have charged me $198 and will not refund any of it
It is a total scam

ABSOLUTE SCAM! Made a $4.99 purchase and without my authorisation they charged more than $150 in less than 2 days. Emailed them about it and still were offering me more deals. Also, they claim there're not hidden fees and that I accepted their conditions.
They say money can be refund for some purchases if I show evidence with screenshots that I have used and done the courses. I did not want to buy those courses or pay more than $US150.
Very dodgy that they don't let the user to cancel the payment method without emailing them. Complaint is going to the Consumer protection NZ and Federal Trade Commission.

The system caused 3 payments from my card that i didn't ever authorised! I bought a course for 4,99 USD with an other free and there was an automatic payment 3 days after of 99 USD!! I found other 2 payments the same day for courses I never bought!
Sys charges when you try to get out without confirming any other payments.
I try to contact but the homepage doesn't work!

The system caused a payment from my card that i didn't authorise and they haven't refunded my funds or confirmed no future subscription payment will be deducted.
Sent a 'how did we go' survey before finalising my request 😡
System is not user friendly. It charges when you try to get out without confirming first

The program is well structured and easy to implement. The instructor responds in a timely manner and she is very polite. The feedback that I have received has been very helpful and encouraging.

Once logged in to my account I was astounded by the vast array of programmes I am able to access. Not only could I use the digital tools to transform
my face but I was also able to work on my body and mind. At such a reasonable price, there are only gains on this platform.

Scam!!!!
Do not buy the 4.99 offer
They will charge you much more, and they will not pay it back.
They took 160 dollars from me before i canceld my card.
Support is not helping me.

Stay away!
Do not fall fir their 4.99 scam.

Absolute scammers, as everyone else has advised. Do NOT even think about it.

I recently purchased an online program and had an excellent experience with both: the product and the customer support team. At first, I noticed a few extra charges that I hadn’t knowingly agreed to. I reached out to their support, and they handled everything quickly, kindly, and with complete professionalism. They resolved the situation in a way that was not only fair, but actually ended up being the most beneficial outcome for me.

I’ve followed this company for years and have purchased several of their courses in the past, always with great results. This new experience confirmed once again that they truly stand behind their products and value their customers. The program itself is high-quality, just as I expected, and their customer service was outstanding.

Highly recommended!

Sophie was very responsive and tried to find win win solution. I appreciate it very much.

This company are fake. they don´t really exists. They take your money out of you bank account. They don´t answer emails.
You need to cancel your bank account and get a new card. They go directly in to your account and take your money.

This company are fake. they don´t really exists. They take your money out of you bank account. They don´t answer emails.
You need to cancel your bank account and get a new card. They go directly in to your account and take your money.
The website gurugo.online is not a real webshop.
Everything is fake. Names that appear with positive reviews are made up. This can be seen if you go in depth on Google and social media. The same is true of the before and after pictures.
I gave dem 1 star, because I couldn´t give ZERO.

The website gurugo.online is not a real webshop.
I gave dem 1 star, because I couldn´t give ZERO.
What a nice answer. I have send them emails several times. The never answe, and they don’t send the money back they have “taken” from your bank account.

Excelente experiencia. Al principio pensé que había un cobro incorrecto, pero luego entendí que fue una confusión mía. El equipo me atendió con mucha paciencia, claridad y profesionalismo. Aprecio su transparencia, su responsabilidad y la rapidez con la que resolvieron mi situación. La atención al cliente ha sido excelente. Sin duda los recomiendo y les doy 5 estrellas.”

Scammers.
Same experience as all below.
The only good review here must be a company insider.
I’ve spent an hour on the phone with my bank,
had to cancel my card, get a new one sent, etc. Fraudulent company.

Editing: Adding to my words after seeing their response below. A very polite response saying they only process payments after explicit confirmation - yet they set their website up so the only button you can push to continue, thinking you're continuing receiving the course content you bought, is a button that is obviously linked back-end to approving another higher payment. Its plain fraud.
Riddle me this - when I approved payment for the first very cheap online course, why did I not receive it?

I had same expierience buying yoga face for 4.99$ I send them the letter and the answer was this :

Нello! 😊 My name is Sofia — I’m your personal manager.
I understand your concern, and let’s go through everything calmly.
When purchasing the $4.99 course, you agreed to the service terms. The link to them was shown on the payment page, and I’m sharing it here again for your convenience: (here was a link to the page of terms)
Also, before payment, the page clearly stated that after the 3-day trial period, the subscription cost is billed quarterly (1 month = $33, so a quarter = 3 months).

💡 Your first payment of $4.99 gives you lifetime access to the course — it remains yours forever.
And the $99 charge is a 3-month access to the program with full support from our coaches, including:
🎤 voice diagnostics
🗣️ daily exercises
💬 online meetings
💫 feedback and personal recommendations from specialists.

According to Section 6 of our policy, you are eligible for a refund if you did not receive visible results from our programs and if all the following conditions are met:

• You contact us within 30 days after your initial purchase and before the subscription period ends.
• You have followed the program for at least 21 consecutive days within the first 30 days after your purchase (for monthly or longer subscription periods, including trial periods), and you received feedback and/or personal recommendations from a curator or coach (trainer), provided that your reports or questions were submitted on time.
• You can demonstrate that you followed the program by providing screenshots from your personal account confirming that you completed at least 21 trainings/meditations or other sessions.

Please note that the Money-Back Guarantee applies only when all these requirements are fulfilled. For clarity, this Guarantee does not apply to any other situations.

But so that this situation leaves you with a positive experience, I would like to offer you a nice bonus 💜
👉 I am extending your access to all courses on our platform for 6 months — with no additional payments.
You will have full access to all programs.

And of course they will not refund anything, because they pointed to the policy terms.

Very dissapointed, sounds like fraud nothing more

I just got a message from my bank, that I have made a purchase of US 99 dollars at GURUGO.ONLINE, which I most certainly HAVE NOT!
What is going on? I have NOT signed up for anything except the cheap offer which was 4,99 Send my money back!!
Beware that there is a piece of information written in small saying, that you have this offer for free for 3 days and after that - if you love it - its 33 dollars per month paid for 3 months ahead. So even if you decline all the offers you are trapped. Tjek the conditions before you accept.
This was the offer:
Special Plus Offer Price

PLUS

$4.99

Sale

90% OFF - celebrate Black Friday

This offer ends in:

00:05:48
example@site...

Join Now for 90% Off →
Full course access forever

Enjoy this course and 300+ workouts for beauty, youth, and active longevity: home fitness, flexibility, posture, and healthy living — all in one place. Try it free for 3 days. If you love it, continue for $33/month (payment quarterly). Cancel anytime — risk-free.

I had the same experience, I thought I was buying something for 4,99 and they charged me 50 euros.

I purchased a Black Friday promotional product from Gurogo.online for 4.99 USD.
The low price was appealing, but immediately after the initial purchase I was taken through several additional offer screens. I declined every one of them.

Despite declining the offers, I was still charged an additional ~70 USD for items I did not intend to buy. There was no clear final summary page showing all charges before payment, so I had no idea extra products were being added.

I contacted customer support to resolve the issue, but they refused to take responsibility or refund the unintended charges.

This was my personal experience. I recommend checking the entire checkout flow carefully before purchasing, especially during promotions.