Hi got charged for fine for a drop off at Stansted airport drop off zone which I paid on time but fined all the same with added admin charges of 68uk pounds plus the 10 charge sent all my details a... Se mere
Virksomheden har svaret
Lokation
Skift lokationNovotel London Stansted Hotel, Round Coppice Road, CM24 1SF Stansted, Essex, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
That was great experience when we rent the car for London Holiday. Very understanding staff members clarified all details. By mistake they read fuel meter reading incorrectly.. so pls take care for th... Se mere
Virksomheden har svaret
Ottima esperienza dall'arrivo fino alla fine. L'auto era già pronta al nostro arrivo e la procedura di accettazione è stato veloce . Il veicolo era in ottimo stato, a parte qualche graffio di cui... Se mere
They kept pushing addons on us, gave us a car that didn't work initially, and tried to tell us a pre-existing damage on the car was something we did. Horrible experience.
Virksomheden har svaret
Virksomhedsoplysninger
- Biludlejning
- også i
- Billeasing
Skrevet af virksomheden
Green Motion operates a car hire desk serving London Stansted Airport (STN), based at the Novotel London Stansted Hotel on Round Coppice Road, Essex. This page also covers the Braintree, Cambridge, Chelmsford, Harlow, Hoddesdon and Waltham Abbey desks. From Arrivals, follow signs to the Bus/Coach terminal and make your way down to the Ground Floor Level of the airport. Take the shuttle to the Novotel Hotel from Bay 18, presenting your rental voucher to the driver for a free ride. The Novotel Hotel is a short ride around the airport, with easy access to the M11 and A120. Desk opening hours (local time): every day 06:00–midnight, including public holidays.
Why rent with Green Motion
Skrevet af virksomheden
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Kontaktoplysninger
Novotel London Stansted Hotel, Round Coppice Road, CM24 1SF, Stansted, Essex, Storbritannien
- 01279 210961
10% off when you book direct
4,1
God
38 anmeldelser
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Horrible experience
They kept pushing addons on us, gave us a car that didn't work initially, and tried to tell us a pre-existing damage on the car was something we did.
Horrible experience.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Green Motion Car and Van Rental - Green Motion London Stansted Airport
I’m sorry your Stansted rental began with a vehicle problem and that the discussion about existing damage left you feeling blamed. We also hear your concern about repeated add-on offers. Please share your booking reference and any collection photos with our customer service team so they can review the handover and damage records.
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