Greenlight Anmeldelser 5.846

TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

We’ve used Greenlight for over 5 years and didn’t have many issues until now. I recently cancelled my account because they are declining DEPOSITS!!! Absolutely crazy! Customer service is useless. I ta... Se mere

Bedømt til 5 ud af 5 stjerner

I am teaching my 13-year old grandson good money habits. He receives an allowance from me for good grades; cleaning his room; and being an honest and honorable young man. I will allow him to enjoy... Se mere

Bedømt til 5 ud af 5 stjerner

Easy app for kids and parents alike. I originally got debit cards for my teens from my local bank but they weren’t able to easily see and monitor their transactions. Greenlight illustrates where and... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I greatly appreciate this app managing my child's allowance and chores in such a convenient, streamlined way. I love the opportunity for him to earn extra money when he wants something extra. I love h... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 43 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Manages allowance and chores perfectly

I greatly appreciate this app managing my child's allowance and chores in such a convenient, streamlined way. I love the opportunity for him to earn extra money when he wants something extra. I love his ability to set goals and save. I just love and appreciate this app so much for helping me teach my child financial responsibility at such a young age. He is starting off with good spending and saving habits, and that can have a significant impact on his future. THANK YOU!!!!!!!

1. juli 2025
Greenlight-logo

Besvarelse fra Greenlight

Thank you for taking the time to share your experience with us, Rebecca!

Bedømt til 1 ud af 5 stjerner

My account got closed for no reason and…

My account got closed for no reason and I still had funds on my balance
Not happy

29. april 2025
Greenlight-logo

Besvarelse fra Greenlight

Hi, We’re sorry to hear about your experience. To protect the security of our customers, please reach out to us at support@greenlight.com or give us a ring at (888) 483-2645 with any questions or concerns, and we will be happy to look into this for you.

The Greenlight Team

Bedømt til 1 ud af 5 stjerner

It’s not as easy as I’d hoped

I don’t like that there is a $20 minimum to transfer money over and I don’t like the fees. I set up these cards for my eight year old and six year old so that it would be easy to transfer money that they earn and for them to learn money management skills. It hasn’t been as seamless as I had hoped.

20. juni 2025
Greenlight-logo

Besvarelse fra Greenlight

Hello! With a debit card, there’s a $20 minimum load amount. If you’ve linked your bank account, you can load as little as $1. A Greenlight team member will be in touch with you shortly.

Bedømt til 5 ud af 5 stjerner

My son is loving this

My son is loving this. He uses it for after school snacks and it makes him feel so independent!!

16. juni 2025
Greenlight-logo

Besvarelse fra Greenlight

Thank you for sharing this with us, Pam!

Bedømt til 1 ud af 5 stjerner

International issues and TOTAL customer service failure

I signed up for Greenlight because my teen was going to be traveling internationally with their school. I went through all of the FAQs and was excited for this product. My son left to travel 16 hours away from me to a country that was NOT on the restricted countries. Day 1 for my child their card is getting declined at ATMs, they are calling me at 3:30 a.m. my time asking for help...I called customer service and they inform me that there is a limit on ATM cash withdrawals of $105. I tell my child we come up with a plan for next day. 3 a.m. I get text card is still getting declined at ATMs but able to use it for purchases. I call customer service, again, and this time I'm informed that the limit applies for a full 24 hours from last withdrawal. I tell my child this new update and we again come up with a plan. No problems day 3 and 4. Day 5 my child goes to purchase a souvenir that and the card is declined. Again I get a text, I call customer service, while I am waiting to be connected my child tried to pull out money to cover the price of the souvenir and that was also declined. Approximately this same time I am on the phone with a customer service representative who informs me that a hold was placed on my sons account for security reasons and that it was flagged as a purchase in a restricted country (it wasn't it was Japan). I was further i formed that there was no one available to help me remove the hold until 9 a.m. eastern standard time, 10 hours later. They couldn't connect me with a manager because none were available. I asked to have the funds transferred out of greenlight light back to my bank and was informed that wasn't an option. Luckily we were able to add our bank information into our child's apple pay but otherwise my child would have been stranded in another country, without their parents, with NO access to their money.

26. juni 2025
Uopfordret anmeldelse
Greenlight-logo

Besvarelse fra Greenlight

Hi Kelly. We're sorry about the experience you had with Greenlight and we'd like to make this right. A Greenlight team member will be in touch with you shortly.

Bedømt til 1 ud af 5 stjerner

I was supposed to get a month free

I was supposed to get a month free, got charged for it, didnt recieve the card till a month and a half in. Then they took all my money I put in and never deposited to my daughter's savings to the debit card. Each person i talk to keeps extending the timelines. Its month two and still cant use the card! Steer clear! Don't do it, go to your own bank amd make your child an authorized user. So not worth the headache.

25. juni 2025
Uopfordret anmeldelse
Greenlight-logo

Besvarelse fra Greenlight

Hi, we would like to look into this for you, but can’t locate an account connected to your username. Please reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.

Bedømt til 3 ud af 5 stjerner

monthly fees unclear and text spam

app is a bit confusing andmonthly fees are unclear and I get too many text to upsell me or get me to promote app. if I like the app I’ll do it without reminder.

14. juni 2025
Greenlight-logo

Besvarelse fra Greenlight

Hi LC. We're sorry about the experience you had with Greenlight and we'd like to make this right. A Greenlight team member will be in touch with you shortly.

Bedømt til 1 ud af 5 stjerner

Terrible service

Terrible service, said free trail 30 but still got charged. Then card doesn’t come in mail 7-19 business days.Which give you two weeks to actually use the app or card. Doesn’t give you time to actually judge the service. Customer service people rude as guy wouldn’t let me speak.hung up on me. No definitely not service id like for me and my kid

17. juni 2025
Uopfordret anmeldelse
Greenlight-logo

Besvarelse fra Greenlight

Hi Antonio, we would like to look into this for you, but can’t locate an account connected to your username. Please reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.

Bedømt til 5 ud af 5 stjerner

Easy app for kids and parents alike

Easy app for kids and parents alike. I originally got debit cards for my teens from my local bank but they weren’t able to easily see and monitor their transactions. Greenlight illustrates where and how kids spend money which has been quite eye opening to my kids.

7. juni 2025
Greenlight-logo

Besvarelse fra Greenlight

Thank you for taking the time to share this with us, Brooke!

Bedømt til 1 ud af 5 stjerner

Both of my children’s cards were frozen…

Both of my children’s cards were frozen at the same time after my daughter tried making a $39 purchase. They’re with their grandparents and I’ve spent over 45 min trying to resolve this and I keep getting transferred…. Absolutely not acceptable especially when paying a subscription fee! Will be cancelling this service and using a different company

14. juni 2025
Greenlight-logo

Besvarelse fra Greenlight

Hi, we would like to look into this for you, but can’t locate an account connected to your username. Please reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.

Bedømt til 1 ud af 5 stjerner

If you are under 25 and have a nice car…

If you are under 25 and have a nice car I wouldn’t recommend so rude to me on the phone basically laughing at me because I wanted to insure my skyline. Horrible customer service very rude wasn’t even polite.

13. marts 2025
Uopfordret anmeldelse
Greenlight-logo

Besvarelse fra Greenlight

Hi Kerris. We pride ourselves in providing a safe and easy-to-use product to help families manage their finances. We're sorry about the experience you had with Greenlight and we'd like to make this right. Please reach out to us at support@greenlight.com so we can take a closer look into your account.

Bedømt til 1 ud af 5 stjerner

Greenlight is horrible!

Greenlight is horrible!! Their requirements to provide highly sensitive personal and financial documents to open an account is ridiculous!! And being blasted with weekly surveys and marketing emails is obnoxious. Our daughter is a very mature and responsible young lady so I don’t need to track her spending habits. I just want a simple way to help her earn and save money and to occasionally add money to her wallet. I don’t need investing tools. Our daughter is 15 and works a part time job. She doesn’t have any money to invest!! Had I known about Apple Pay and Apple Cash I would have gladly used these tools since we both have iPhones. And Apple Cash doesn’t require you to submit highly confidential personal and financial documents to use their app.

16. april 2025
Uopfordret anmeldelse
Greenlight-logo

Besvarelse fra Greenlight

Hi, We’re sorry to hear about your experience. To protect the security of our customers, please reach out to us at support@greenlight.com or give us a ring at (888) 483-2645 with any questions or concerns, and we will be happy to look into this for you. The Greenlight Team

Bedømt til 5 ud af 5 stjerner

Love it-Works great-suggestions

We love this. Works great. Would be very helpful if the notes I put in when I transfer showed in the transaction. Would also be great to be able to attach chores to dollars that transfer upon approval.

2. juni 2025
Greenlight-logo

Besvarelse fra Greenlight

Thank you for sharing this with us, Jacquelyn. We'd like to look into this for you, but need a little more information. A Greenlight team member will be in touch with you shortly.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere