GreenGreen Store Anmeldelser 

337
•
TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

There were a number of good options on the website and I was able to secure an excellent laptop which was like new but at a good saving. On order it was sent out the next day and was very securely pac... Se mere

Bedømt til 5 ud af 5 stjerner

Laptop was really well described, very good condition and performed just as I'd expected. Packaged really well, absolutely minimal chance of damage in delivery. Instructions for first use were rea... Se mere

Bedømt til 5 ud af 5 stjerner

I bought a laptop from here on a punt. There is a website where I usually buy refurbished from. However great experience, awesome price will check here first in future

Bedømt til 5 ud af 5 stjerner

Good clear website and buying experience. Laptop delivered quickly and very well packaged in custom packaging that suggested attention to detail by this company. Laptop seems to work perfectly and... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Computerbutik
  2. også i
  3. Butik med brugte computere

Skrevet af virksomheden

GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

337 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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4,9

Alle anmeldelser

(337)

78 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Looking for a value Lenovo

Looking for a similar laptop to my work laptop at a reasonable price and found what I wanted at GreenGreen Store. what I received looked brand new and in perfect condition. Arrived next working day with free delivery. Top rate company.

4. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Clear communication, detailed description of all the imperfections of the laptop that made me pleasantly surprised by what good condition it was in. Swift delivery in eco-aware packaging. I would buy from them again.

28. maj 2026
Bedømt til 5 ud af 5 stjerner

My first order.

This is my first time ordering from your website, but I was really pleased, everything came as described, the laptop is a budget option, but it does a great job for me. Thank you.

20. maj 2026
Bedømt til 5 ud af 5 stjerner

I'm really impressed

I'm really impressed. The site was easy to use, with lots of good information. The transparency on the website gave me the confidence to trust them, as they are new to me.

I took time comparing and the UI was good. I appreciate how easy/flexible it was to upgrade stuff like RAM etc.

I went for a "C" grade laptop and have to say it's flawless to my eyes. Windows 11 on so no messing about upgrading. The laptop is brilliant. Also it came within 48 hours. I'm really pleased. Thanks folks, I'll definitely come back.

19. maj 2026
Bedømt til 5 ud af 5 stjerner

Would definitely buy from this store again

Excellent communication and flexibility based on my delivery date requirements.

When the product I purchased was not found to meet the quality standards they had expected on final inspection I was advised and offered an alternative purchase (of a greater value) for the same price.

Delivered in a timely manner in excellent packaging.

Fantastic value for money. Would definitely use again.

14. maj 2026
Bedømt til 1 ud af 5 stjerner

Bought a laptop in October

Bought a laptop in October, it had stopped working in April, less than 6 months later. Must have only used it less than 20 times and had 2 programs on it. No internet use.
Spoke to them and they offered no real help. Apart from take it to a local PC repair shop, which I did.
So, to be fair they can’t expect me to recommend them to anyone. Which I will not.

18. april 2026
Uopfordret anmeldelse
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Michael,

We are sorry to see this review, as this is not how we understood the support query had been left. We replied the same day with written next steps, including the option for the device to come to us for assessment, so it may simply be that our follow up email did not reach your main inbox.

For privacy reasons, we cannot discuss the full order or support history publicly. However, when you contacted us on Monday 20 April, we called back within the hour and carried out brief diagnostics with you. Based on what was described, the issue appeared to be Windows software corruption rather than a confirmed hardware fault.

As the order was outside the first 6 months when you contacted us, the sensible next step was to identify whether the issue was software related or whether the device needed physical assessment. The email we sent set out that practical route forward, starting with the quickest cost neutral software option, while also explaining how we could proceed if the device still needed to come back to us for assessment.

Day to day software use, software changes, updates, and data backup are the customer’s responsibility. Where Windows becomes corrupted, a reinstall can occasionally be required. To be helpful, we provide detailed Windows 11 reinstall guides and video guidance on our website to make this process more accessible:
https://www.greengreenstore.co.uk/blogs/news/tagged/video-guide

For clarity, we recommend all customers keep a good backup of their data, whether the device is new, like new, or refurbished. Hardware issues can usually be investigated, but lost personal data can be much more difficult or impossible to recover. We do not offer data recovery services.

We are here to assist, but we can only move the support process forward when communication continues. From our side, we were awaiting your reply to the email sent on Monday 20 April, so we could confirm the next step.

Please check that email, including junk or spam, and reply there so this can be picked back up properly.

Kind regards,
Michael
Owner, GreenGreenStore

Bedømt til 5 ud af 5 stjerner

Very fast delivery

Very fast delivery, conditin better than expected

7. april 2026
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Martin,

Thank you for your feedback. We're glad the delivery was quick and that the condition was in line with the advertised product info.

Kind regards,
GreenGreenStore Team

Bedømt til 5 ud af 5 stjerner

All good so far

This is the second laptop I've bought from GreenGreen Store, and so far it's working perfectly

7. april 2026
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Mr Anthony Pyman,
Thank you for your continued support. We're glad to hear everything is working well so far.

Kind regards,
GreenGreenStore Team

Bedømt til 5 ud af 5 stjerner

Smooth Service

Monitor was delivered as expected. No issue encounter so process of purchasing and receiving the item was good.
The monitor is yet to be used so can't comment or rate it at the moment.

30. marts 2026
Bedømt til 5 ud af 5 stjerner

Helpful, prompt delivery and excellent product

I purchased an HP Fury a month ago and am very happy with it.

I'd been let down elsewhere for the same device but when it arrived, the specs weren't as advertised, so I phoned GreenGreen Store to check with them before purchasing this one, which was actually better and less expensive. The gentleman was very helpful and checked that it was as advertised. I ordered it, and it arrived a few days later via tracked delivery.

I've been using it for a month now and love it. I've experienced no issues and would definitely recommend GreenGreen Store to any of my friends for refurbished laptops.

10. marts 2026
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Sienna,

Thank you for your warm feedback.

We're glad the information provided was helpful and that the laptop arrived promptly and as described. Good to hear it’s been working well. We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Bedømt til 5 ud af 5 stjerner

Excellent Service

The laptop itself was of excellent quality and very well priced. When I later needed some troubleshooting support, the follow-up correspondence was handled exceptionally well; the response was quick, detailed, and genuinely helpful.

27. marts 2026
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Tim,

Thank you for your feedback.

We're glad to hear the laptop offered good value and that the follow-up support was helpful and prompt.

Kind regards,
GreenGreenStore Team

Bedømt til 5 ud af 5 stjerner

refund for a large purchase

Needed a refund for a large purchase. Michael came in person to collect on the same day, refund landed in account the week after. Very quick and helpful.

25. marts 2026
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Oscar,

Thank you for your warm feedback. ☺

Appreciated. Thank you for making the collection possible, and for working with us on this.

We use insured courier services for all of our customer orders, and the same applies to the rare customer returns where needed. Devices are also packed in a way that helps support an additional journey back to us if required.

(In rare cases, where a customer is located very close to us and the order is heavier, we may suggest an additional collection option by exception, simply to help ensure as smooth a journey back to us as possible. For the majority of orders, this is not needed, as the standard courier route is the right fit. Any such local collection option would only ever be suggested by our side by email where appropriate, rather than being part of our standard offering.)

Kind regards,
Michael
GreenGreenStore Team

Bedømt til 5 ud af 5 stjerner

Incredible service

Incredible service and brilliant customer support. Bought a thinkpad T14 Gen 3 for a competitive price, was shipped and delivered within a day. Customer support was par none, emails were replied to extremely fast and with detailed and useful help and tips. Couldn't recommend more.

25. marts 2026
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Chris,

Thank you for your feedback.

We're glad the laptop arrived quickly and that the support was helpful throughout. We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Bedømt til 5 ud af 5 stjerner

Very good service

Very good service. Laptop sent very quick in a perfect condition. Thank you very much.

17. marts 2026
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Juan,

Thank you for your feedback.

We're glad the laptop arrived quickly and the condition was as described.

Kind regards,
GreenGreenStore Team

Bedømt til 5 ud af 5 stjerner

All good.

Easy, quick, laptop looks better than I thought it might and so far works just like it said it would. And for me most importantly the delivery came when it said it would I had trouble with another refurb PC company's delivery service, just never came when they said they would. Would recommend.

13. marts 2026
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Linda,

Thank you for your feedback. We're glad the laptop arrived on time and was as advertised.

We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Bedømt til 5 ud af 5 stjerner

Exceptional service and brand-new quality!

After extensive research for a specific high-end Dell laptop (Pro Max 18 Plus), I came across GreenGreen Store. Not only did they have the exact model I was looking for, but the price was exceptionally reasonable compared to every other listing in the UK for these specific specs. Before purchasing, I called their customer service team, and the representative was incredibly helpful. They answered all my questions, put my mind at ease, and gave me complete confidence in my purchase.

I placed my order and was thrilled to receive next-day delivery. Upon unboxing, I was absolutely over the moon! The laptop significantly exceeded my expectations. Even though it was listed as a Grade A refurbished device, it looks and performs exactly like a brand-new machine. The battery health is at a perfect 100%, the RAM is flawless, and the GPU delivers extreme power. I even ran multiple high-level benchmark tests, and the outstanding results confirmed the pristine condition of the device.

Thank you so much, GreenGreen Store! This has been my best purchasing experience by far. I will definitely be buying from you again and won't hesitate to recommend your store to anyone.

17. marts 2026
Uopfordret anmeldelse
GreenGreen Store-logo

Besvarelse fra GreenGreen Store

Hi Munib,

Thank you for your detailed & thoughtful feedback. We're glad to hear the laptop arrived promptly, was as advertised, and that the support helped give you confidence before purchase.

We appreciate the recommendation and your kind words.

Kind regards,
GreenGreenStore Team

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