As both employer offering the scheme and employee using it, GCI are amazing. Could not be easier, faster or more helpful! Also always gets praised by the bike shops too as fair and easy to deal with... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great company! Above all else the customer service is fantastic, especially Eileen H-S at Customer Care. She was so helpful and went the extra mile with her help, fantastic customer service. It is so... Se mere
Great place to deal with. I applied for the cycle to work scheme and within 2 weeks collected my bike. A few days of that was whilst my company approved the application, could be even quicker to recei... Se mere
Claire saves the day. I'm a retailer and was having issue redeeming a c2w voucher because of a minor admin hiccup. Claire was swift to resolve the issue, kept me in the loop throughout and was... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
GCI is the industry leading Cycle-to-Work Scheme provider with no spend limit or fees. You make real savings of between 28% to 47% on any type of bike. The scheme operates via a salary sacrifice mechanism which means the payments come from your gross pay; before tax and national insurance is taken. That's how you make the savings. As a not-for-profit Social Enterprise, GCI is the only scheme which can guarantee that the bikes will end up with the employees. GCI supports independent bike shops with lowest commission rate in the industry - just 5% which helps them keep more of their profits in their business and local community. When more people cycle for short journeys, everyone wins, including the planet. Please note that GCI does not incentivise or invite customer reviews. Only genuine reviews here!
Kontaktoplysninger
Unit F, Membury Business Park, Lambourn Woodlands, RG17 7TU, Hungerford, Storbritannien
- 020 3740 1836
- theteam@greencommuteinitiative.uk
- greencommuteinitiative.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy and quick!
Easy and quick!
I found a bike that I wanted from a local bike shop, reserved the bike with the shop, then filled out the GCI request form. As soon as my employer approved it, GCI we’re straight on it. I received the E documents that same morning and within about 30 minutes of signing, I had the voucher. Really great service and so easy to use. Thanks team!!
Moving to GCI has been a step change in…
Moving to GCI has been a step change in work benefits. Not only is the process super simple, it’s also really quick, GCI are available to answer any queries, and the range of local bike shops is super impressive.
GCI have been very quick in processing…
GCI have been very quick in processing my application. Fab service
Awesome service
I bought a bike through GCI earlier this year and after waiting patiently for around six months my bike finally arrived. Unfortunately there were problems with the bike as the supplier was suffering from financial difficulties. GCI went above and beyond to try and resolve the matter and even suspended the supplier from their platform to protect other customers. When you also consider that their charges are lower than any other cycle to work suuplier, meaning you save more, why would you even consider using any other provider.
Excellent Team, really helpful
The Team really went out their way to help me find an available bike to the exact specifications I requested, this has been by far the best cycle to work scheme experience I've had.
Best service
Very good and fast service also it’s very easy to process.
Great service and was really quick and…
Great service and was really quick and easy to get my new bike
An excellent service
The whole process was clearly explained and each stage happened promptly and as described. This gave me great confidence in the process - thank you
efficient and speedy service
Fantastic Scheme to use and buy your…
Fantastic Scheme to use and buy your bike. Unbelievably easy to use, and such a great concept. Really rapid response with any of the stages involved during processing of my application. I didn't think this would be so easy. Its a shame they can only get 5 stars!
Can't Recommend Them Enough!!
The GCI make the cycle to work scheme ridiculously easy to use. The system is so easy to use and if you have any questions they are super helpful and the whole process happened so quickly. They are quite brilliant!
All on-line, appears to be efficient
I’m actually still waiting for my voucher to come through, but having put in my request for one yesterday, the process so far has been really easy. Would happily recommend to a friend.
Very easy to deal with...
Very easy to deal with once you work out how it needs to work with the bike shop, employer and GCI team.
Impressive stuff from the GCI team
I was initially in two minds over whether to try using my employer's new scheme with GCI as I imagined a long, painful process to source and finance a bike given the current global bike and parts shortage, but I'm really happy to confirm I was totally wrong in making that assumption. Excellent service which included turning around my application in a single working day, enabling me to secure a limited edition bike. Blown away by the service so far, would 100% recommend for your next bike purchase if you have the chance to use GCI. Ride on!
Faster than a Carbon bike on a steep descent!
As an indépendant bike shop, speed of response, and support is imperative to us and our customers; so I must applaud the team at Green Commute Initiative for their speed in contacting us once a potential customer named us as his preferred supplier. on Monday I received an email saying we were invited to register, by Tuesday I had registered, received the contract and been set up on their web-site and by Wednesday, I had supplied the quote and been given the go ahead to fulfil the order. Unbelievable!
I was hot on the process required to get my LBS on their site, and they provided all the links and info, logos and videos necessary to be given their best rates within 24 hrs of my initial enquiry. they organised my account, quicker than I could get the wheels to build the bike! amazing set up. honest rates and a very good addition to the invariably SLOOOOOOW cycle scheme process I have experienced n the past. other suppliers have taken weeks to provide a certificate, whereas GCI took...hours.

Besvarelse fra Green Commute Initiative
Amazingly supportive 👍
This team were so helpful. I was struggling to understand the process for online ordering through the retailer and using the cycling to work incentives, I messaged GCI who responded with really clear instructions. I then struggled with how to process the request with my employer and so phoned GCI who cut through all my confusion and I had everything sorted inside 10 minutes!
The retailer (decathlon) refunded my purchase and processed everything really quickly and I was off down the road on my new ebike in no time. Thanks so much 🙏

Besvarelse fra Green Commute Initiative
Emailed twice for advice but received no reply…
Emailed twice for advice but received no response.
I am after a full suspension ebike but UK supplies are very limited for some models. Originally I emailed cyclescheme.co.uk for advice on how to source an ebike who were really helpful calling me back straight away but found my employer was sadly with the GCI scheme instead.
Unlike the above GCI clearly are uninterested in helping customers to source bikes in a very restricted UK market. I will be feeding back to my employer adn asking them to consider using someone other than GCI given the poor experience.

Besvarelse fra Green Commute Initiative
Amazingly easy and quick
Genuinely surprised at how fast this was,couldn't have asked for anymore. Fantastic service and so easy to do.
Amazing
So easy to use! All the staff are really friendly, polite and knowledgeable. Quick responses to emails! Would 100% recommend and use again!
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