What a palaver. All I wanted to do was buy some wine. An hour later after trying to follow the most ambiguous and circular instructions I finally got an account (which I don't want) and your ordering... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to... Se mere
I was looking for a particular imported wine and found it on Grays. It was a very competitive price and even with shipping was cheaper than I could find anywhere else. Located the stock on the Gray'... Se mere
Virksomheden har svaret
I live in Darwin and purchased wine at your auction, I was then told that because the NT has some restrictions that Grays couldn't send the wine, BUT for an extra cost you could. (PLEASE EXPLAIN THAT... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Unlocking Value for Buyers & Sellers. Grays is the largest industrial, auto and commercial eCommerce business in Australasia, offering a huge range of industrial, auto, consumer and commercial goods, direct from manufacturers and distributors. We offer our buyers great value and convenience and our vendors an efficient sales channel to unlock value from their assets. Our online selling platform and commitment to first-class customer service mean you can trust us to make buying and selling easy, efficient, fair and transparent.
Why Not Sell With Grays
Skrevet af virksomheden

- Make money selling on Grays by reaching over 3 million shoppers on the marketplace.
- With over 3 million Aussie shoppers and 3,227 assets sold every day on Grays, you can be confident that we’ll get you the best price for your asset. We’re proud to be Australian owned and operated and our friendly team of experts look forward to hearing from you.
Kontaktoplysninger
Nationwide, Australien
- feedback@grays.com.au
- grays.com
Become a Seller on Grays!
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have bought a lot of 32 items
I have bought a lot of 32 items, not even single of them is working. 3 vacuum cleaners and they don’t have batteries and chargers and are full of rubbish. Same with 3 leaf blowers. 2 monitors with broken screens.
Literally not a single item is working. Grays auction is a scam, they sell rubbish instead of throwing in them bin.
Grays on a hole at times I think might…
Grays on a hole at times I think might be a little questionable with on how it all works. The communication via email is so robotic and when you finally get to speak to somebody, it's fantastic. So much better.

Besvarelse fra Grays
WOW TOO MANY ISSUES WITH THE CAR FOR…
WOW TOO MANY ISSUES WITH THE CAR FOR ROADWORTHY I DID NOT EXPECT???????? IT WAS NOT WORTH BUYING FROM YOU??????? I WILL NEVER BUY FROM YOU AGAIN?!!! I WOULD NEVER BUY FROM YOU AGAIN?!!!
Great customer service when collecting…
Great customer service when collecting the car. Prompt arrival of car to door and didnt have to wait long.
Suggest guy bringing car to door would allow the customer to see the car before expecting a delivery signature from customer but was OK.

Besvarelse fra Grays
I've been a Grays customer since the…
I've been a Grays customer since the 1970's and have always been impressed with both the quality of service from the staff. This purchase was just as easy & pleasant

Besvarelse fra Grays
Very good and cooperative staff
Very good and cooperative staff
And specially thanks for frances delaney.

Besvarelse fra Grays
Put my car on auction first time…
Put my car on auction first time Kimberley make so easy for me and she make happen i am very grateful for that she is so professional and friendly at the same times thank you again

Besvarelse fra Grays
Helpful
Helpful, friendly staff (3 I dealt with)
I found a little confusing as to what gate to enter, subsequently went to wrong gate, but quickly resolved.
Booking in and pickup clearly instructed and completed without hassles

Besvarelse fra Grays
wade and caitlyn help with everything…
wade and caitlyn help with everything and everything

Besvarelse fra Grays
The process was easy and I loved the…
The process was easy and I loved the bracelet I bought

Besvarelse fra Grays
Francis!!!!!!
she is very well organized and quick, the process with Francis is top notch and seamless.

Besvarelse fra Grays
My first initial purchase of the…a little disappointing to excellent. With time
My first initial purchase of the vehicle was a little disappointing but being able to resell via greys at first also a little disappointing but with excellent help from kimmy Goiris who made my experience reselling via greys. To the point over many resales due to a reserve I made but kimmy goiris advice and support made the whole experience delightful other staff could really take notice of how kimmy goiris public relations and customer support should be applied in any business.
Ty again kimmy

Besvarelse fra Grays
Got a great car attached a great price
Got a great car attached a great price.
Pick up was easy
Just wish they were open for inspection on the weekends

Besvarelse fra Grays
Good deals
Good deals. And if the products turn out to be defective, with valid reasons, you get your money back. Read description and condition report of the product before you bid or buy.

Besvarelse fra Grays
No communication about postage between…
No communication about postage between both parties.

Besvarelse fra Grays
Great service
Frances Delaney was extremely helpful & friendly. Never gone through this process before & she made it very easy. Returning communication super quick also. Thanks Frances.😀

Besvarelse fra Grays
Working with Kimmy Goirus in customer service & communication …
Working with Kimmy Goirus in customer service & the sale process form she designed made the process easy to understand.
Kimmy’s communication & experience was ren out of ten.

Besvarelse fra Grays
The two ladies I dealt with at Grays…
The two ladies I dealt with at Grays auction were the nicest people I’ve ever had to pleasure of dealing with. First time auction goer, they were extremely friendly and helpful. Even when I asked the same question a couple time and changed my mind a couple times just through inexperience of what I was doing they were so kind and didn’t make me feel uncomfortable. I couldn’t be more thankful for their time and energy while I navigate this process.
Carly

Besvarelse fra Grays
Grays run a completely deceptive and…
Grays run a completely deceptive and incompetent operation. They illegally took funds from my account. Fortunately after 3 weeks of dispute resolution, Paypal provided me with a refund.
Grays will give you an email run around from different useless individuals and then complete silence.
Avoid buying from them, they have your bank account forever and can and will abuse it whenever they want.
The response below shows how pathetic grays are. They wont own their mistakes and continue to send threatening emails even after they were found to be at fault.

Besvarelse fra Grays
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







