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Grays Anmeldelser 1.126

TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

What a palaver. All I wanted to do was buy some wine. An hour later after trying to follow the most ambiguous and circular instructions I finally got an account (which I don't want) and your ordering... Se mere

Bedømt til 2 ud af 5 stjerner

As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to... Se mere

Bedømt til 5 ud af 5 stjerner

I was looking for a particular imported wine and found it on Grays. It was a very competitive price and even with shipping was cheaper than I could find anywhere else. Located the stock on the Gray'... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I live in Darwin and purchased wine at your auction, I was then told that because the NT has some restrictions that Grays couldn't send the wine, BUT for an extra cost you could. (PLEASE EXPLAIN THAT... Se mere

Virksomhedsoplysninger

  1. Auktionshus
  2. Onlineauktion

Skrevet af virksomheden

Unlocking Value for Buyers & Sellers. Grays is the largest industrial, auto and commercial eCommerce business in Australasia, offering a huge range of industrial, auto, consumer and commercial goods, direct from manufacturers and distributors. We offer our buyers great value and convenience and our vendors an efficient sales channel to unlock value from their assets. Our online selling platform and commitment to first-class customer service mean you can trust us to make buying and selling easy, efficient, fair and transparent.

Why Not Sell With Grays

Skrevet af virksomheden

Make money selling on Grays by reaching over 3 million shoppers on the marketplace.
With over 3 million Aussie shoppers and 3,227 assets sold every day on Grays, you can be confident that we’ll get you the best price for your asset. We’re proud to be Australian owned and operated and our friendly team of experts look forward to hearing from you.

Kontaktoplysninger

Become a Seller on Grays!

Sell your asset for cash at auction!

3,6

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I have bought a lot of 32 items

I have bought a lot of 32 items, not even single of them is working. 3 vacuum cleaners and they don’t have batteries and chargers and are full of rubbish. Same with 3 leaf blowers. 2 monitors with broken screens.
Literally not a single item is working. Grays auction is a scam, they sell rubbish instead of throwing in them bin.

2. september 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Grays on a hole at times I think might…

Grays on a hole at times I think might be a little questionable with on how it all works. The communication via email is so robotic and when you finally get to speak to somebody, it's fantastic. So much better.

4. september 2025
Uopfordret anmeldelse
Grays-logo

Besvarelse fra Grays

Hi Fulvio, glad to hear our customer service team were able to assist you. You can always reach us on 1300 064 978😊

Bedømt til 4 ud af 5 stjerner

Great customer service when collecting…

Great customer service when collecting the car. Prompt arrival of car to door and didnt have to wait long.
Suggest guy bringing car to door would allow the customer to see the car before expecting a delivery signature from customer but was OK.

29. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Thank you for your feedback and review Chris, much appreciated😊

Bedømt til 5 ud af 5 stjerner

I've been a Grays customer since the…

I've been a Grays customer since the 1970's and have always been impressed with both the quality of service from the staff. This purchase was just as easy & pleasant

2. september 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Dave, so great to hear you have been enjoying Grays for so long - Amazing🤩👍

Bedømt til 5 ud af 5 stjerner

Put my car on auction first time…

Put my car on auction first time Kimberley make so easy for me and she make happen i am very grateful for that she is so professional and friendly at the same times thank you again

2. september 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Great Review for Kimberley! I'll be sure to share with management so that the great service can be recognised.🤩

Bedømt til 4 ud af 5 stjerner

Helpful

Helpful, friendly staff (3 I dealt with)
I found a little confusing as to what gate to enter, subsequently went to wrong gate, but quickly resolved.
Booking in and pickup clearly instructed and completed without hassles

1. september 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Great to hear Rod🤩

Bedømt til 5 ud af 5 stjerner

wade and caitlyn help with everything…

wade and caitlyn help with everything and everything

2. september 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hey Franky, thank you so much for taking the time to share your great experience with Wade and Caitlyn, I'll be sure to share with their manager so that they can be recognised for great service🤩

Bedømt til 5 ud af 5 stjerner

Francis!!!!!!

she is very well organized and quick, the process with Francis is top notch and seamless.

2. september 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Awesome! Thank you for sharing Omar, I'll be sure to share with Francis's manager so she will be recognised for her great service🤩

Bedømt til 5 ud af 5 stjerner

My first initial purchase of the…a little disappointing to excellent. With time

My first initial purchase of the vehicle was a little disappointing but being able to resell via greys at first also a little disappointing but with excellent help from kimmy Goiris who made my experience reselling via greys. To the point over many resales due to a reserve I made but kimmy goiris advice and support made the whole experience delightful other staff could really take notice of how kimmy goiris public relations and customer support should be applied in any business.
Ty again kimmy

1. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Julian, terrific review for Kimmy! I'll be sharing with management so that this great service is acknowledged😍

Bedømt til 5 ud af 5 stjerner

Good deals

Good deals. And if the products turn out to be defective, with valid reasons, you get your money back. Read description and condition report of the product before you bid or buy.

23. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Pritam, thanks for the great review and feedback🤩

Bedømt til 1 ud af 5 stjerner

No communication about postage between…

No communication about postage between both parties.

12. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Jethro, sorry to hear you haven't received any tracking detail. Happy to check this out for you however will need the invoice number. You can reach me directly at feedback@grays.com.au kind regards, Grays

Bedømt til 5 ud af 5 stjerner

Great service

Frances Delaney was extremely helpful & friendly. Never gone through this process before & she made it very easy. Returning communication super quick also. Thanks Frances.😀

26. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Steve, great feedback for Frances, I'll be sure to share management so that this is recognised🤩👍

Bedømt til 5 ud af 5 stjerner

The two ladies I dealt with at Grays…

The two ladies I dealt with at Grays auction were the nicest people I’ve ever had to pleasure of dealing with. First time auction goer, they were extremely friendly and helpful. Even when I asked the same question a couple time and changed my mind a couple times just through inexperience of what I was doing they were so kind and didn’t make me feel uncomfortable. I couldn’t be more thankful for their time and energy while I navigate this process.
Carly

26. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Carly, so great to hear! Thank you so much for sharing😍

Bedømt til 1 ud af 5 stjerner

Grays run a completely deceptive and…

Grays run a completely deceptive and incompetent operation. They illegally took funds from my account. Fortunately after 3 weeks of dispute resolution, Paypal provided me with a refund.
Grays will give you an email run around from different useless individuals and then complete silence.
Avoid buying from them, they have your bank account forever and can and will abuse it whenever they want.
The response below shows how pathetic grays are. They wont own their mistakes and continue to send threatening emails even after they were found to be at fault.

1. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Thank you for your feedback. We understand your frustration and regret that your experience did not meet expectations. Please note that, at the time of purchase, you agreed to our terms and conditions, which outline the transaction and payment processes.
We acknowledge that the matter was reviewed and resolved through PayPal’s dispute process. If you have any further concerns, you're welcome to contact me directly at feedback@grays.com.au

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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