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Grays Anmeldelser 1.127

TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

As I had never used your site before I thought I would purchase a low-risk item and see how the experience was. Upon winning the item and paying the invoice, I contacted the preferred freight agent to... Se mere

Bedømt til 1 ud af 5 stjerner

What a palaver. All I wanted to do was buy some wine. An hour later after trying to follow the most ambiguous and circular instructions I finally got an account (which I don't want) and your ordering... Se mere

Bedømt til 5 ud af 5 stjerner

I was looking for a particular imported wine and found it on Grays. It was a very competitive price and even with shipping was cheaper than I could find anywhere else. Located the stock on the Gray'... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I live in Darwin and purchased wine at your auction, I was then told that because the NT has some restrictions that Grays couldn't send the wine, BUT for an extra cost you could. (PLEASE EXPLAIN THAT... Se mere

Virksomhedsoplysninger

  1. Auktionshus
  2. Onlineauktion

Skrevet af virksomheden

Unlocking Value for Buyers & Sellers. Grays is the largest industrial, auto and commercial eCommerce business in Australasia, offering a huge range of industrial, auto, consumer and commercial goods, direct from manufacturers and distributors. We offer our buyers great value and convenience and our vendors an efficient sales channel to unlock value from their assets. Our online selling platform and commitment to first-class customer service mean you can trust us to make buying and selling easy, efficient, fair and transparent.

Why Not Sell With Grays

Skrevet af virksomheden

Make money selling on Grays by reaching over 3 million shoppers on the marketplace.
With over 3 million Aussie shoppers and 3,227 assets sold every day on Grays, you can be confident that we’ll get you the best price for your asset. We’re proud to be Australian owned and operated and our friendly team of experts look forward to hearing from you.

Kontaktoplysninger

Become a Seller on Grays!

Sell your asset for cash at auction!

3,6

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 75 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Grays run a completely deceptive and…

Grays run a completely deceptive and incompetent operation. They illegally took funds from my account. Fortunately after 3 weeks of dispute resolution, Paypal provided me with a refund.
Grays will give you an email run around from different useless individuals and then complete silence.
Avoid buying from them, they have your bank account forever and can and will abuse it whenever they want.
The response below shows how pathetic grays are. They wont own their mistakes and continue to send threatening emails even after they were found to be at fault.

1. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Thank you for your feedback. We understand your frustration and regret that your experience did not meet expectations. Please note that, at the time of purchase, you agreed to our terms and conditions, which outline the transaction and payment processes.
We acknowledge that the matter was reviewed and resolved through PayPal’s dispute process. If you have any further concerns, you're welcome to contact me directly at feedback@grays.com.au

Bedømt til 5 ud af 5 stjerner

Fantastic Customer Service

Loved the customer service I received from Casey at Grays in Brisbane. Not often do you find such helpful and knowledgeable professionals. He assisted and guided me throughout the process of selling with Gray's, for which I am truly grateful.

22. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Neville, great feedback for Casey! I have shared this with management so they can celebrate Casey's great service🤩👍

Bedømt til 5 ud af 5 stjerner

Easy and convenience

Yes, I was just attended online biting, it feels smoothly and convenience, the operating process is easy and efficiently

15. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi there, thank you so much for the great review🤩👍

Bedømt til 5 ud af 5 stjerner

Kimmy Goiris

I would like to say a huge thank you to Kimmy Goiris sales team, unfortunately my car didnt sell and thats okay Im happy to go collect it, Kimmy has been incredible gone above and beyond from the first phone call organising everything from start to the collection today thank you so much Kimmy!!

19. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Danii, thank you so much for taking the time to share your great experience with Kimmy, I have shared this with Kimmy and her manager🤩

Bedømt til 5 ud af 5 stjerner

Credit where credit due. Well done

When my purchase went to "Referred" as it did not reach reserve I was contacted the next day by Denzil and comfortably lead through the process of negotiation with the owner of the vehicle to a no fuss and satisfactory result.
Pick up of the vehicle was easy and the staff from the gate house to the office made for a comfortable process.
As a retired Maintenance Supervisor it demonstrated to me that no matter what their position they appeared happy to be working there

14. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Greg, what a wonderful review for the team. I'll be sure to share with the relevant management so that they can be celebrated. Thank so much for sharing😍

Bedømt til 5 ud af 5 stjerner

My first time using Grays

My first time using Grays. I bought a case of wine from Grays because it was better priced compared to others. I was kept informed of my order along the way and the communication was great. The process from beginning to end was easy. Would definitely recommend.

28. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Great to hear Katarina, thanks for sharing, Cheers🥂😊

Bedømt til 1 ud af 5 stjerner

Was shit services today im waiting more…

Was shit services today im waiting more than 2 hours to get my car

5. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Koksal, 2 hours waiting is so not great! I'm really sorry this happened. Could you please advise which site your were visiting so I can give let our management team know. You can reach me at feedback@grays.com.au kind regards, Grays

Bedømt til 5 ud af 5 stjerner

Very easy web site to use

Very easy web site to use and not at all confusing.
Gray's provided excellent communication throughout the auction process including the postage arrival times.
The parcel (fragile) arrived in very good condition and placed in a secure location.

23. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Chris, thank you for sharing, happy to hear it was a positive experience for you🤩👍

Bedømt til 1 ud af 5 stjerner

Poor customer treatment

The item I won was incorrectly specified in description. Since reporting the error to Grays before auction closes, I've now been charged and still waiting to hear back. Grays says they're investing (not sure what). Over one week and still counting...

1. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi there, I would be happy to follow up for you if your still awaiting on response. Will just need the invoice number the item relates to - you can reach me directly at feedback@grays.com.au kind regards, Grays

Bedømt til 5 ud af 5 stjerner

Great way to purchase a motor vehicle

Bought my truck from my bathtub, travelled to Grays by public transport. Paid with my credit card and did the paperwork with a kind and patient staff member. A short time later ny new purchase was delivered and i drove it home. Everything is easy to navigate and help is available if you get stuck.
Easiest way I've ever purchased a motor vehicle with no seller interference.
Thanks Grays.

28. juli 2025
Uopfordret anmeldelse
Grays-logo

Besvarelse fra Grays

Awesome feedback Damian - great to hear your experience was such positive one🤩

Bedømt til 5 ud af 5 stjerner

No stress

Quick and easy hassle free delivery of items won.

1. august 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Wonderful! thank you for your review Audrey🤩

Bedømt til 1 ud af 5 stjerner

I made a purchase of a product

I made a purchase of a product, but then I just sold that the product does not offer delivery, so I contacted them to ask if possible to cancel the purchase, but I was informed that it would no longer be possible, so I am closing my account, because I have to pay for a product that I will not have to pick up.

25. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Grays

Hi Rodrigo, I'm sorry to see that you have closed your account due to the concern around delivery. I can also see that a delivery option was available and shared with you via email. I would be happy to look into this for you however am not sure the item would still be available given the time frame. You can reach me at feedback@grays.com.au Kind regards, Grays

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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