From start to finish GSL have been fantastic, it started with a visit from Ronnie who talked us through everything and answered our questions honestly, the quote was then sent to us with no pressure f... Se mere
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Se, hvad kunderne siger
Our installation was complex due to the loft conversion and flat roof, which did delay things and complicate the design process a little, causing some confusion on which panels to bring and some resch... Se mere
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Daniel visited today to fix a radiator leak and delivered excellent service from start to finish. He took the time to make sure everything was working perfectly before leaving and genuinely felt like... Se mere
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Seamless process from start to finish, all contractors & office staff polite, efficient & professional. Cost exactly as quoted. Fitters Jamie, Josh & Leon did a first class job & took us through the a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Grant Store Ltd (GSL) - Solar & ASHP Installer
Skrevet af virksomheden
Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
Our Services
- Solar PV & Battery Storage – Harness solar energy for long-term savings.
- Air Source Heat Pumps – Reduce heating costs with renewable technology.
- Insulation & Heating – Improve efficiency with loft, solid wall, and room in roof insulation.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
Kontaktoplysninger
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, Storbritannien
- 01942 918844
- info@grant-store.com
- grant-store.com
4,8
Fremragende
1 t anmeldelser
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Har besvaret 50 % af deres negative anmeldelser
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Very poor after sales service
Very poor after sales service.
Wait 3months and In the end had to go to the manufacturer myself to get the heater sorted
Would not recommend this company
7. april 2025
Uopfordret anmeldelse
Excellent Service
The first time we’ve had a problem with our new heat pump system. After contacting GSL we had an immediate response and an engineer Dan Hartley was with us the following morning within the time scale we were promised. The issue was simple and Dan rectified it straight away. He explained how we could avoid the issue in future and answered all our questions. Thank you so much.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share your experience with us. We're delighted to hear that, even though you encountered an issue with your new heat pump system, our team was able to support you quickly and effectively.
It’s wonderful to know that Dan was able to visit promptly, resolve the problem straight away, and provide clear guidance to help prevent it in the future. We’re proud to have engineers like Dan who prioritise both professionalism and customer care.
If you ever need anything else or have further questions, please don’t hesitate to get in touch. We’re always here to help.
Thank you again for your kind words.
Sarah ~ GSL Aftercare Team
GSL, Solar and Heat pump, installation. Kidderminster.
GSL, completed a solar and heat pump installation at my property. The process was undertaken, professionally and efficiently.
The installation engineers for both systems were friendly polite and undertook a well coordinated and executed installation, leaving the property clean and tidy.
The installation crews included Kieran, Elliot& TJ on the heating installation with Ash and Keon on the Electrical.
I am very happy with my decision to appoint GSL.
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share your feedback. We’re delighted to hear that your solar and heat pump installation went smoothly and that you found the process professional and efficient.
It’s great to know that Kieran, Elliot, TJ, Ash, and Leon made such a positive impression. We’ll be sure to pass on your kind words to the team — they’ll really appreciate it.
We’re thrilled that you’re happy with your decision to choose GSL, and we’re grateful for the trust you’ve placed in us. If you ever need anything in the future, please don’t hesitate to get in touch.
Thank you again for your support!
Sarah ~ GSL Aftercare Team
Air to water heat pump system
From start to finish, everyone who we dealt with from this company were polite, efficient and mindful of our needs.
The plumbers and electricians worked tirelessly and made sure that everything was left clean and tidy. We couldn't have wished for a better crew of workmen.
Our whole experience with this company has been positive and we would highly recommend.
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your wonderful feedback! We’re delighted to hear that our team was polite, efficient, and attentive to your needs throughout the entire process. We’ll be sure to pass on your kind words to our plumbers and electricians—they’ll be thrilled to know their hard work and attention to detail were appreciated. Your recommendation means a lot to us!
Sarah ~ GSL Aftercare Team
Kept me updated along the way
Kept me updated along the way. Contractors were spot on.
14. november 2025
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your review! We’re glad to hear you felt well-informed throughout the process and that our contractors delivered a great job. Your feedback is much appreciated!
Sarah ~ GSL Aftercare Team
Jonny and Ryan did the job properly and…
Jonny and Ryan did the job properly and was so polite I definitely give them both five stars
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind words! We’re thrilled to hear that Jonny and Ryan did a great job and left such a positive impression. We’ll be sure to pass on your five-star feedback to them—it really means a lot!
Sarah ~ GSL Aftercare Team
They did what it say on the tin no job to small and done ontime
All went to plan on time and efficiency was brilliant from applying for a finished result teams were very good
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your feedback! We’re delighted to hear that everything went according to plan and that our team delivered efficient and timely service from start to finish. It’s great to know you’re happy with the results!
Sarah ~ GSL Aftercare Team
Highly recommended
Quick and helpful. Team onsite where clean, tidy and completed a great job. Highly recommended
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind review! We’re delighted to hear that our team was quick, helpful, and left everything clean and tidy. Your recommendation means a lot to us, and we’re thrilled you’re happy with the work completed.
Sarah ~ GSL Aftercare Team
PV solar panels and a battery…
I had solar panels and a battery installed by Grant Store after they won the local "Solar Together" bid. Communication and all work done has been outstanding and the paperwork arrived very quickly once installation was completed.
6. november 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your kind words! We’re thrilled to hear that your experience with Grant Store was positive, from communication to installation and paperwork.
It’s wonderful to know our team could make the process smooth and efficient for you. We hope you enjoy the benefits of your new solar panels and battery, and we’re always here if you need anything in the future!
Sarah ~ GSL Aftercare Team
Great Installation, Superb After Sales Service
We used Grant Store for the installation of solar panels some 3 years ago now. The installation was great but what has been amazing is the after sales service. We had a problem when our home router was changed by BT but help was on hand to reprogram the system, and when the bird netting failed this summer, it was replaced quickly, efficiently and at no cost to us. Customer Service response is fantastic. We would highly recommend them.
24. oktober 2025
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share your wonderful feedback!
We’re delighted to hear that your solar panel installation has continued to serve you well over the past three years. It’s especially rewarding to know that our after-sales support has made a meaningful difference — from assisting with reprogramming after your router change to promptly replacing the bird netting at no cost.
Our team is committed to being there for our customers long after installation day, and your experience is exactly what we strive for. Your kind words about our customer service mean a great deal to us.
Thank you again for your recommendation — it truly is the highest compliment we can receive.
Sarah ~ GSL Aftercare Team
Had a call from grant store ltd.on…
Had a call from grant store ltd.on 7/11/2025 the agent was very professional.very good experience from David Joyce .would definitely recommend.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind words! We’re thrilled to hear that David provided you with a professional and positive experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Sarah ~ GSL Aftercare Team
The gentkeman David Joyce who visited…
The gentkeman David Joyce who visited m6 property today was simply amazing. Professional yet friendly explaining every step of the process, ensuring all questions were answered efficently. A credit to your company.
6. november 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your wonderful feedback! We’re delighted to hear that David Joyce provided such an exceptional experience during his visit. His professionalism, clear communication, and friendly approach truly reflect the standards we aim to uphold across our team.
We’ll be sure to share your kind words with David — he’ll be so pleased to know he made a positive impression. Thank you once again for taking the time to share your experience and for recognising his efforts.
Sarah ~ GSL Aftercare Team
Dave came to visit to complete the…
Dave came to visit to complete the aftercare checks on our heating system.
He was really polite and helped us set up our Hive system again.
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for sharing your experience! We’re delighted to hear that Dave was able to assist with your aftercare checks and help you get your Hive system up and running again. Providing friendly, knowledgeable support is something we take great pride in, and it’s wonderful to know you were pleased with the service.
We’ll be sure to pass your kind words along to Dave — he’ll be thrilled to know his efforts made a difference.
Sarah ~ GSL Aftercare Team
Heating system survey
Daniel came round today to do a survey of our home for central heating to be fitted, he arrived early and was very thorough, he explained everything and told us where radiators and sizes of them would go, thanks Daniel.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for sharing your lovely feedback. We’re delighted to hear that Daniel provided such a thorough and informative survey for your new central heating installation. His professionalism and clear explanations truly reflect the level of service we aim to deliver to every customer.
We’ll make sure Daniel sees your kind words — he’ll be very pleased to know his efforts were appreciated.
Sarah ~ GSL Aftercare Team
John arrived promptly and performed an excellent job.
John arrived promptly and performed a thorough check and repair to my heat pump keeping me well informed about what he found and what he fixed. He made other system checks to ensure the system was error free and working efficiently. I would welcome him visiting again if necessary.
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for taking the time to share your positive experience. We’re so pleased to hear that John provided such a thorough and informative service when checking and repairing your heat pump. Keeping our customers well-informed and ensuring their systems run efficiently are top priorities for us, and it’s great to know John delivered on both.
We’ll be sure to share your kind words with him — he’ll really appreciate the recognition. We’re glad to know you’d welcome him back in the future!
Sarah ~ GSL Aftercare Team
Excellent service from Matt Cunningham…
Excellent service from Matt Cunningham doing the survey for our solar panels.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for sharing your kind words! We’re delighted to hear that Matt provided excellent service during your solar panel survey. His professionalism and attention to detail are qualities we truly value, and it’s wonderful to know they made a positive difference in your experience.
We’ll be sure to pass along your appreciation to Matt — feedback like yours means a lot to our team.
Sarah ~ GSL Aftercare Team
Matt Cunningham
Matt Cunningham arrived at our property on time , he took his time to explain all our queries and worries he was very thorough polite and helpful thank you Matt for putting our minds at rest , excellent assessment thank you
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that Matt provided such a thorough and reassuring assessment. It’s great to know he was able to address all your questions and put your mind at ease — that’s exactly the standard of service we strive to deliver.
We’ll be sure to pass along your kind words to Matt; he’ll be thrilled to know his efforts made such a positive impression.
Thank you again for your trust and for choosing us.
Sarah ~ GSL Aftercare Team
Had David come round my house today for…
Had David come round my house today for radiators what a credit to your company very helpful and pleasant
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your kind words! We’re thrilled to hear that David provided such helpful and pleasant service. We’ll be sure to pass on your feedback to him. Your support means a lot to us!
Sarah ~ GSL Aftercare Team
The good customer care was excellent…add that Fox electrics put a cable in upside down so initial start was unfortunately delayed by a month
The good customer care was excellent with staff. Explaining everything well.
The scaffolding was up for 2 months longer than necessary .
24. april 2025
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your feedback. We’re glad you found our customer care team excellent and helpful. We’re sorry for the delay caused by the cable issue from Fox Electrics and the extended scaffolding period. We appreciate your patience and will use your comments to improve our coordination for future projects.
Sarah ~ GSL Aftercare Team
Installation of solar panels and heat pump
GSLhave just completed installing 13new radiators,new cylinder ,14kw heat pump,10kw battery and 14 solar panels.
The work was carried out by a team of 4 scaffolders 3plumbers 2 carpenters 2 electricians and solar panel installers.
I have nothing but admiration for the whole team, they were brilliant and efficient at every aspect of the project.A special mention must go to Kieran who oversaw, all of the work and explained how the whole system worked on completion.
I would highly recommend this company to everyone.
Cheers
Colin Morris
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for sharing your fantastic feedback! We’re absolutely delighted to hear that you’re so pleased with your new system — from the radiators and cylinder to the heat pump, battery, and solar panels. It’s wonderful to know that every part of the installation met your expectations.
We’re incredibly proud of our dedicated teams, and your recognition of their hard work means a lot. A special thank you for mentioning Kieran — he’ll be thrilled to know his oversight and clear explanations made a lasting impression.
Sarah ~ GSL Aftercare Team
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