From start to finish GSL have been fantastic, it started with a visit from Ronnie who talked us through everything and answered our questions honestly, the quote was then sent to us with no pressure f... Se mere
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Se, hvad kunderne siger
Our installation was complex due to the loft conversion and flat roof, which did delay things and complicate the design process a little, causing some confusion on which panels to bring and some resch... Se mere
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Daniel visited today to fix a radiator leak and delivered excellent service from start to finish. He took the time to make sure everything was working perfectly before leaving and genuinely felt like... Se mere
Virksomheden har svaret
Seamless process from start to finish, all contractors & office staff polite, efficient & professional. Cost exactly as quoted. Fitters Jamie, Josh & Leon did a first class job & took us through the a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Grant Store Ltd (GSL) - Solar & ASHP Installer
Skrevet af virksomheden
Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
Our Services
- Solar PV & Battery Storage – Harness solar energy for long-term savings.
- Air Source Heat Pumps – Reduce heating costs with renewable technology.
- Insulation & Heating – Improve efficiency with loft, solid wall, and room in roof insulation.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
Kontaktoplysninger
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, Storbritannien
- 01942 918844
- info@grant-store.com
- grant-store.com
4,8
Fremragende
1 t anmeldelser
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Staff are genuinely nice & helpful
Staff are genuinely nice & helpful. Easy to talk to & good, fast response to queries or issues. Want to specially mentioned Jamie the electrician, Ben Tucker in the office. Very helpful & patience to us, 2 pensioners with very little knowledge regarding solar energy
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your kind and thoughtful review. We’re delighted to hear that you found our team friendly, approachable, and responsive to your queries.
A special thank you for mentioning Jamie and Ben—they will be very pleased to know their support made such a positive difference. We’re especially glad we could make the process clear and comfortable for you.
Your feedback truly means a lot to us.
Sarah ~ GSL Aftercare Team
Easy to get hold of and nothing too…all contractors were clean and tidy can't fault
Easy to get hold of and talk to, nothing too much trouble. All contractors clean and tidy and turned up at time they said they would.
Would recommend highly as a company
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind feedback! We’re so pleased to hear you found our team easy to reach and that our contractors were punctual, clean, and professional throughout.
Your recommendation means a lot to us—thank you for your support!
Sarah ~ GSL Aftercare Team
Well organised and inclusive…
Well organised and inclusive installation with constant communication throughout
13. marts 2026
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your wonderful feedback!
We’re really pleased to hear that you found the installation well organised and inclusive, and that our team maintained clear and consistent communication throughout. Providing a smooth, transparent experience is something we strive for, so it’s great to know this came across.
If you ever have any questions or need support in the future, please don’t hesitate to get in touch — we’re always here to help.
Sarah ~ GSL Aftercare Team
Installation was performed on time and…
Installation was performed on time and looks good. Jamie and Josh arrived at the specified time, were friendly, and explained clearly what was happening. Only difficulty was setting up the associted Foxcloud app, due to issues with the app server, not the installers.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that the installation was carried out on time and that everything is looking good.
It’s especially great to know that Jamie and Josh made a strong impression — arriving promptly, being friendly, and clearly explaining each step of the process. We’ll be sure to pass along your kind words to them.
We do appreciate your patience regarding the setup of the Foxcloud app. As you mentioned, this was due to server-side issues rather than the installation itself, but we understand how important a smooth setup is and are grateful for your understanding.
If you need any further assistance or have any questions moving forward, please don’t hesitate to reach out — we’re always here to help.
Sarah ~ GSL Aftercare Team
Clean tidy workmen
3. marts 2026
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for taking the time to leave us a review! We’re delighted to hear that you found our workmen clean and tidy. Your feedback means a lot to our team, and we’ll be sure to pass on your kind words to them. We look forward to assisting you again in the future!
Sarah ~ GSL Aftercare Team
Our Installation
From start to finish, the process was smooth and professional. The team arrived on time, worked efficiently, and kept me informed at every stage. They explained how the system works making it easy to understand.
The installation itself is neat and tidy, with no mess left behind. Johnny, Sam and Spencer were our fabulous installation team.
Our scaffolders were also a fabulous team.
2. marts 2026
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that your experience was smooth and professional from start to finish. It’s great to know that the team kept you informed throughout the process and took the time to clearly explain how the system works — we believe it’s important that every customer feels confident and comfortable with their installation.
We’re especially pleased to hear your kind words about Johnny, Sam, and Spencer. I’ll be sure to pass on your feedback to them, as they’ll be thrilled to know their hard work and professionalism made such a positive impression. It’s also fantastic to hear that our scaffolding team delivered the same high standard of service.
Thank you again for your feedback and for choosing us. If you ever need anything in the future, we’ll be more than happy to help.
Sarah ~ GSL Aftercare Team
Upgrade battery and inverter
Jamie and Leon arrived when they said they would, and did the work expected of them.
No issues with what they did
7. marts 2026
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for sharing your experience! We’re delighted to hear that Jamie and Leon arrived on time and completed the work as expected. It’s always our goal to provide reliable service without any issues, and your feedback confirms that we’re meeting that standard. We truly appreciate you taking the time to leave this review and hope to assist you again in the future.
Sarah ~ GSL Aftercare Team
5 Star work and installation from GSL
5 Star work from the scaffolders, roof lads who went the extra mile to fit more panels and installation from Jamie, Josh and Leon in Hale Village, really tidy. The rest of the team Ben, Matt, Tess and Lewis made the process really straightforward too.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your fantastic 5-star feedback. We’re thrilled to hear that every part of the process, from the scaffolders and roof team to the installation by Jamie, Josh, and Leon exceeded your expectations. It’s great to know they went the extra mile and left everything so tidy.
We’ll also make sure Ben, Matt, Tess, and Lewis see your kind words — it’s wonderful to hear that the wider GSL team helped make the process straightforward and stress-free for you.
Thank you again for choosing GSL. We really appreciate you taking the time to share your experience.
Sarah ~ GSL Aftercare Team
Solar panel install.
Really happy with the products and install. I was kept up to date throughout the process. The installers were really nice and friendly and went out of their way to tidy the house.
6. marts 2026
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your kind words. We’re delighted to hear that you’re happy with both the products and the installation. Keeping our customers informed throughout the process is very important to us, so it’s great to know that you felt well updated.
We’ll also pass on your praise to our installers — it’s wonderful to hear they made a positive impression and went the extra mile to leave your home tidy. Feedback like yours really motivates the whole GSL team to continue delivering excellent service.
Thank you again for choosing GSL. We’re always here if you need anything in the future.
Sarah ~ GSL Aftercare Team
Very good service at all levels
Very good service at all levels. Well explained quotation process and final quality check of all work done by their contractors. Only niggle is scaffolders did not return for 10 days but when I chased they were sent that day
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for taking the time to leave such a positive review. We're really pleased to hear that you found the service strong at every stage, from the clearly explained quotation process through to the final quality checks carried out on the work.
Ensuring everything is transparent and completed to a high standard is something we work very hard to maintain, so it’s great to know that came through in your experience.
It’s fantastic to hear that the overall process met your expectations and that you were happy with the final result delivered by our contractors. Feedback like yours means a lot to the team and helps reinforce the standards we aim to deliver on every project.
Thank you again for choosing GSL and for sharing your experience. If we can ever assist you again in the future, we’d be more than happy to help.
Sarah ~ GSL Aftercare Team
Great service!
Jamie, Josh and Leon fitted an additional battery and linked it up to our existing battery. They did a very tidy job, neatly fitting the battery alongside our other battery. The job was done quickly and efficiently and the new battery was linked up to my app remotely so that I didn't need to do anything. Thanks for a great job and we are already reaping the benefits of the additional storage capacity.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for your wonderful feedback. We’re delighted to hear that Jamie, Josh, and Leon completed the installation neatly and efficiently, and that everything was seamlessly linked to your app without any hassle.
It’s great to know you’re already benefiting from the additional storage capacity. We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.
Sarah ~ GSL Aftercare Team
All connencted and up and running…
All connencted and up and running thanks to Jamie and Josh today. Really friendly and professional, punctual, clean and tidy and took time to explain the system and the app. Couldn't ask for more. Same for the lads who installed the panels at an earlier visit.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your kind words! We’re thrilled Jamie and Josh made the setup smooth and easy, and that the earlier panel installation team left a great impression too. We really appreciate you highlighting their professionalism and friendly service.
Sarah ~ GSL Aftercare Team
All work completed on agreed schedule…
All work completed on agreed schedule and minimal disruption. Installers were friendly, polite and considerate, leaving no mess inside or outside of property.
20. februar 2026
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for your wonderful feedback. We’re delighted to hear the work was completed on schedule with minimal disruption and that our installers were friendly, polite, and considerate throughout.
Leaving your property clean and tidy is just as important to us as the quality of the installation itself, so it’s great to know this met your expectations.
We truly appreciate you choosing GSL and look forward to assisting you again in the future.
Sarah ~ GSL Aftercare Team
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you very much for your kind words and for taking the time to share your experience with GSL. We’re delighted to hear that you found our service excellent from start to finish.
At GSL, we are committed to delivering a smooth, efficient, and supportive experience at every stage, so it’s incredibly rewarding to know we met your expectations. Feedback like yours truly motivates our team to continue striving for excellence in everything we do.
If there’s ever anything more we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.
Sarah ~ GSL Aftercare Team
Polite, professional and friendly
Jamie, Leon and Josh all turned up on time. They where polite, friendly and professional. Unfortunately the equipment couldn't be placed as agreed with the surveyor due to a lack of space. They did a really good job, no mess left and no time wasting. Helpful with the app etc.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share your experience. We’re delighted to hear that Jamie, Leon, and Josh arrived on time and provided a polite, friendly, and professional service. While it’s unfortunate that the equipment couldn’t be placed exactly as planned, we’re glad our team handled everything efficiently, left no mess, and assisted you with the app.
We really appreciate your kind words and your recognition of our team’s efforts. Your feedback motivates us to continue delivering the best possible service to all our customers.
Thank you again for choosing us!
Sarah ~ GSL Aftercare Team
Grant Store Solar Ltd
Experienced company in provision of solar panels and able to offer good advice eg on size of batteries, storage location etc.
Very friendly tradespeople / installation teams including Jamie, Josh and Leon.
The one area I would suggest for improvement is more proactive communication telling people when things are happening. It did start to feel like I was having to chase things myself in order to ensure that somebody was at home for various bits of the installation
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that you found our team knowledgeable and able to provide helpful advice on battery sizes, storage, and other solar panel considerations. We’ll be sure to pass on your kind words to Jamie, Josh, and Leon—they’ll be thrilled to know their friendliness and professionalism made a positive impression.
We also truly appreciate your constructive feedback regarding communication. We understand how important it is for our customers to feel informed at every stage of the installation, and we’re actively working on improving our proactive updates so that no one feels they have to chase information themselves.
Your insights help us continue to refine our service, and we’re grateful for your support. Thank you again for choosing us for your solar panel installation!
Sarah ~ GSL Aftercare Team
Quick and efficient installation
6. februar 2026
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for taking the time to share your experience! We’re thrilled to hear that you found our installation service quick and efficient. Our team works hard to ensure every step is smooth and hassle-free, and your feedback truly motivates us to keep delivering top-notch service.
We appreciate your support and hope to assist you again in the future!
Sarah ~ GSL Aftercare Team
So glad Grant Store fitted my solar…
So glad Grant Store fitted my solar package, everyone was professional, curtious and informative. From Ronnie who did the survey, the scaffolding guys and the guys installing the panels, who were so quick and quiet, I didn't get their names and the electricians Jamie, Leon and Josh, all did a very professional job and explained everything, finally Tessa who kept me fully informed from the very beginning even making sure I got my handover pack quite quickly. They all made it a pleasant experience, something that I was initially dreading. I'm very happy with everything, thanks everyone.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted to hear how pleased you are with your solar installation and the service you received from start to finish.
It’s fantastic to know that Ronnie, our scaffolding team, the panel installers, and our electricians — Jamie, Leon, and Josh — all made such a positive impression. We’re especially pleased that you felt everything was handled professionally, courteously, and clearly explained throughout. We’ll also be sure to pass your kind words on to Tessa — she’ll be thrilled to hear that keeping you informed and ensuring you received your handover pack promptly made a difference.
We understand that installing solar can feel a little daunting at first, so it means a great deal to us that the team turned that initial dread into a pleasant and smooth experience. That’s exactly the standard we aim for.
Thank you again for your trust in Grant Store and for your generous feedback. If you ever need anything in the future, we’re always here to help.
Sarah ~ GSL Aftercare Team
You get what you pay for
Initial discussion for quoting was great, but then what do you expect? They want your money…
After confirming install dates, the scaffolders decided to erect the scaffolding at the house across the road, causing me to get a phone call about an irate neighbour, after I’d been told I didn't need to be home. Luckily I hadn’t gone straight out so I was able to rectify the situation.
An installer was left by himself for the first two days, not entirely convinced he was actually fully qualified. Then part way through the install he declared that the scaffolding was unsafe!! The guy left on day two saying he would call that evening to confirm when he’d be back to complete. He never rang.
Took multiple calls and asking to speak to managers to get them to give me a date for coming back to finish the job.
They came back a week later and granted, they finished the install. But it is now two weeks on and I still haven’t received my handover pack despite chasing. I’ve just been fobbed off with a certificate issue and no indication of when they will provide it. Unfortunately, as a conscientious person, I paid the invoice in full by the 3 day deadline. Oh and I had to follow that up too, as they sent it out initially ‘on the wrong template’ so I had no way of actually paying it.
It also took over a week to get the scaffolding removed at the end of the job. Now that it has been removed and I can get my car back on my driveway to my charging port, I have found that my car charger no longer has any power.
I would be very wary of using Grant Store for Solar PV or battery installations. They might well be cheap but remember the age old adage, you get what you pay for!
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for sharing your feedback. We’re very sorry for the issues you experienced during your installation and understand how frustrating this must have been. We appreciate your patience while our team has been working to resolve these matters.
We’d like to reassure you that our solar team has been actively working on your Handover Pack. The pack was prepared the day after your installation, and the rest has been sent to you today. You will have your EIC and Building Control certificates by the end of this week.
Your DNO confirmation is still pending, as this process is managed entirely by the DNO and is outside of our control and unfortunately ,this is something we cannot expedite, but we will send the confirmation to you as soon as it is received by ourselves.
We have been advised by the installer that he has made contact with you and that an appointment will be taking place tomorrow to look at your EV Charger.
We also apologise for the confusion with the scaffolding, the communication challenges during the install, and the delays in completing the job. The conduct of our installation team has been reviewed to ensure these issues don’t happen again. As noted in your signed agreement, scaffolding can be removed up to two weeks after installation.
We value your feedback, and we hope to restore your confidence in Grant Store.
Sarah ~ GSL Aftercare Team
Installed a 2nd battery - like clockwork
Installed a 2nd battery. Whole process took only about an hour and integrated seamlessly with the existing app. Now provides enough charge capacity for a full days storage and overnight charging. Very polite and helpful installers - they cleared up everything and left within an hour after checking everything was working. Equipment is very high quality and the apps provided a huge amount of information.
30. januar 2026
Besvarelse fra Grant Store Ltd (GSL) - Solar & ASHP Installer
Thank you for sharing your experience! We’re delighted to hear that the installation of your second battery was smooth and efficient, and that it integrated seamlessly with your existing setup. It’s great to know that our installers were polite, helpful, and left everything neat and tidy after ensuring everything was working perfectly.
We’re also thrilled that you’re enjoying the high-quality equipment and the detailed insights provided by our apps—it’s fantastic to hear it’s making a real difference to your energy management. Your feedback means a lot to our team and motivates us to continue delivering excellent service.
Thank you again for choosing GSL!
Sarah ~ GSL Aftercare Team
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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