Been ordering a lot of paint samples & Graham & Browne have easily been the fastest out of all the main premium companies .Also bought some Woodworth paint which is exquisite & super true to the sampl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The free paint samples offer doesn't work on some colours as it adds a tester pot at £5.50 instead of the sticker. Tried messaging your online chat but no response.
Ordered samples of wallpaper, easy process and quick. I have ordered wallpaper before from G&B, excellent quality paper, pattern spectacular and my lounge gets great comments from family and friends.... Se mere
Anna Maria was an awesome customer service representative. She worked with me for 3-4 weeks to make sure I had all my facts together so when I placed my order for my roller shades everything was corre... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For 80 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire, since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.
Kontaktoplysninger
Graham & Brown, Stanley Street, BB1 3BW, Blackburn, Storbritannien
- 08081683795
- help.is@grahambrown.com
- grahambrown.com
4,4
Fremragende
3 t anmeldelser
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Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good quality paint
Very good quality paint. Easy to apply, even the one coat looks good. Absolutely flawless in 2 coats.
Colour review.
-1946 (green) is the best green I have found. Gorgeous colour. I will be using this one again…love it.
- Ginger Lily is extremely pale - almost white but not quite. The ever so delicate creamy/olive undertone is perfect when you don’t want a stark contrast. Has a lovely glowy quality and works best in low light conditions.
- Gobi is the most interesting colour I have ever come across. It is my perfect neutral in the late afternoon & evenings. So warm, cosy and inviting and perfect in every way. However, during the day, it has pink undertones with a lavender hue. Steer clear of it if you have spotlights as it is weirdly violet. Need to be careful with furnishings if you want to mute the pink tone during the day time. Warm beiges and olive greens will work well. It is a lovely colour in the afternoon, evening and low light conditions. A very cosy colour but the pink tone will be more pronounced in certain light so I would strongly recommend a test pot rather than the colour swatch which will not truly reflect how radically this colour can change. I’ve never seen anything like it. Personally, I am happy with it but I don’t think I’ll be turning the 4 wall spotlights on as it changes to a light but “neon” violet/purple! Very bizarre. The ceiling light is perfect. My son calls it the magic room and keeps switching the 4 wall spotlights on and off! I’m probably going to hang a painting there. I like it during the day and love, love, love it in the afternoon and evening but definately not with spotlights.
6. september 2026
Besvarelse fra Graham & Brown
Thank you for taking the time to share such detailed feedback. We’re pleased to hear you’re happy with the quality of our paint and have found colours that work so well in your home. We really appreciate your thoughtful comments and recommendation.
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re pleased to hear you found the experience quick and easy.
Very straight forward except I could…
Very straight forward except I could not have a sample of one of the papers I wanted.
5. september 2026
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re pleased to hear you found the process straightforward, although we’re sorry that a sample wasn’t available for the wallpaper you were interested in.
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re pleased to hear you found the process straightforward, although we’re sorry that a sample wasn’t available for the wallpaper you were interested in.
Anna Maria was an awesome customer…
Anna Maria was an awesome customer service representative. She worked with me for 3-4 weeks to make sure I had all my facts together so when I placed my order for my roller shades everything was correct. I couldn't have asked for better service. I would definitely purchase from Graham and Brown again.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Graham & Brown
Thank you for your wonderful feedback. We’re delighted to hear that Anna Maria provided such attentive and helpful service throughout your order. We’ll be sure to share your kind comments with her. We really appreciate your support and look forward to serving you again.
Quite difficult to navigate back to the…
Quite difficult to navigate back to the paint colours after adding a sample to your basket …. You need a continue shopping button or a checkout now button 👍
4. september 2026
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re sorry to hear you found it difficult to navigate back to the paint colours after adding a sample to your basket. We appreciate your suggestion and will pass this feedback on to the relevant team.
Still waiting on a Laura Ashley order…
Still waiting on a Laura Ashley order to be fulfiled. I have been informed they are waiting on you as you supply them. Told several times to re order paint and wallpaper but still waiting weeks on, 2 rooms half done. Please fulfil your LA orders.
Still waiting for you to contact me ref your response 09/09/26
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re sorry to hear about the delay with your order and understand how frustrating this must be. We’ve asked our team to reach out to you directly to help resolve this as quickly as possible.
Anna Marie helped me out soooo much
Anna Marie helped me out soooo much! I appreciated her time to get my product to me quickly as we had some errors on our end. She was AMAZING!! Give her a high five 🙌🏻
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Graham & Brown
Thank you for your lovely feedback. We’re delighted to hear that Anna Marie was able to help and provide such great service. We’ll be sure to pass your kind comments on to her.
Great source for wallpaper
There was a great selection and the website was easy to navigate.
3. september 2026
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re pleased to hear you enjoyed our selection of wallpaper and found the website easy to navigate.
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re delighted to hear you loved our floral designs.
Lots to choose from but lacking variety
Lots of papers to choose from. Not a big fan of heavily patterned papers so for me there were too many. Would prefer to see more textured designs
3. september 2026
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re pleased to hear you enjoyed the selection, and we appreciate your comments regarding textured designs. We’ll be sure to pass your feedback on to our design team.
Besvarelse fra Graham & Brown
Thank you for your lovely feedback. We’re delighted to hear you’re pleased with the wallpaper and its quality.
I had an excellent experience with this…
I had an excellent experience with this wallpaper company. The ordering process was quick and straightforward, and the return process was equally seamless. The wallpaper itself is of exceptional quality, and the pattern is even more beautiful in person. I’m very impressed with both the product and the customer service and would highly recommend this company.
2. september 2026
Besvarelse fra Graham & Brown
Thank you for taking the time to share your feedback. We’re delighted to hear you were impressed with the quality of the wallpaper, as well as the ordering and returns process. We really appreciate your recommendation.
Good quality paint
Good quality paint. Really happy with the choice of print colours and the coverage on new plaster.
Excellent customer service too.
Have used their paint before and will definitely use again as their prices are very competitive for 4 litres of osint
14. august 2026
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re delighted to hear you’re happy with the quality and coverage of our paint, as well as the choice of colours and customer service. We really appreciate your continued support and look forward to serving you again.
Besvarelse fra Graham & Brown
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your blinds. We hope you enjoy them!
Each step was straightforward and I…
Each step was straightforward and I look forward to receiving my wallpaper sample.
1. september 2026
Besvarelse fra Graham & Brown
Thank you for taking the time to leave us a review! 😊 We’re so pleased you had a positive experience and hope you love your wallpaper sample when it arrives.
Reliable shipping and delivery
Reliable shipping and delivery. The product is even better than the images and the quality is top notch. I managed to get our paper on sale as it's definitely a bit more expensive but definitely worth it.
6. juli 2026
Besvarelse fra Graham & Brown
Thank you so much for your lovely review! 😊 We’re delighted to hear you’re pleased with the quality of the wallpaper and the delivery. We hope you love the finished result! 💛
Asked and paid for sample and they said…
Asked and paid for sample and they said it was back order 6 week and therefore refund my money.
18. august 2026
Besvarelse fra Graham & Brown
We’re very sorry for your experience and the disappointment caused by the sample being unavailable. We appreciate your understanding and apologise for any inconvenience caused.
Besvarelse fra Graham & Brown
Thank you for your lovely feedback! We’re delighted to hear you were happy with our website, product and delivery service. We really appreciate you taking the time to share your experience with us.
The web page was extremely problematic…
The web page was extremely problematic needing multiple attempts to check out.
29. august 2026
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re sorry to hear you experienced difficulties when trying to complete your order. If you haven’t already, please reach out to our Customer Service Team so we can look into this further and help ensure a smoother experience in future.
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