Been ordering a lot of paint samples & Graham & Browne have easily been the fastest out of all the main premium companies .Also bought some Woodworth paint which is exquisite & super true to the sampl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The free paint samples offer doesn't work on some colours as it adds a tester pot at £5.50 instead of the sticker. Tried messaging your online chat but no response.
Ordered samples of wallpaper, easy process and quick. I have ordered wallpaper before from G&B, excellent quality paper, pattern spectacular and my lounge gets great comments from family and friends.... Se mere
Anna Maria was an awesome customer service representative. She worked with me for 3-4 weeks to make sure I had all my facts together so when I placed my order for my roller shades everything was corre... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For 80 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire, since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.
Kontaktoplysninger
Graham & Brown, Stanley Street, BB1 3BW, Blackburn, Storbritannien
- 08081683795
- help.is@grahambrown.com
- grahambrown.com
4,4
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Graham & Brown
Thank you for your lovely review. We’re pleased to hear you found the ordering process easy and that our samples helped you make your choice.
Love the choices in Curtain fabrics and…
Love the choices in Curtain fabrics and so easy to get three samples. Can’t wait to receive my choices. Thank you.
14. september 2026
Besvarelse fra Graham & Brown
Thank you for your lovely review. We’re so pleased to hear you enjoyed choosing from our curtain fabrics and found it easy to order your samples. We hope you love your final choices.
beautiful choice of fabrics
14. september 2026
Besvarelse fra Graham & Brown
Thank you for your lovely feedback. We’re delighted to hear you’re pleased with our choice of fabrics.
Besvarelse fra Graham & Brown
Thank you for your lovely feedback. We’re pleased to hear you found our website easy to navigate and enjoyed browsing our beautiful wallpaper collection.
I’ve used G&B on several walls in my…
I’ve used G&B on several walls in my house. I always start my wallpaper journey here.
13. september 2026
Besvarelse fra Graham & Brown
Thank you for your continued support. It means a lot to know that Graham & Brown is always your first choice when starting a new wallpaper project.
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re pleased to hear you found your experience fast and straightforward.
Besvarelse fra Graham & Brown
Thank you for your kind feedback. We’re pleased to hear you found our service helpful and that your order arrived promptly.
Great to be able to order samples
Pleased to be able to order wallpaper and paint samples to then make an informed choice!
12. september 2026
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re pleased to hear you found our samples helpful in making your choice.
Cancelled Orders and Stock Issues
I placed order 2230484 on Aug 24 only to learn 10 days later, the date we were expecting to receive it by, that it was out of stock and we would be refunded... We rescheduled things and decided we could wait. I got an email this morning (Sept 11 at 6:30am PDT) that is was back in stock, and I placed order 2237809 less than an hour later. I have now received another email (at 11:30am) that it is not in stock again. Could it have sold out within an hour? Why does the website still allow ordering it?
13. august 2026
Besvarelse fra Graham & Brown
We’re very sorry for the frustration caused by the stock issues with your orders. As this is a Canada order, we’ve passed your review and details to our US team, who will be in touch with you directly to assist further. Thank you for your patience and understanding.
The customer service representative…
The customer service representative opted to not resolve my concern.
11. september 2026
Besvarelse fra Graham & Brown
We’re sorry to hear you were unhappy with the service you received. We’ve passed your details to our US team, who will be in touch with you directly to look into your concerns and assist further.
So easy to look for colours and…
So easy to look for colours and especially delighted that samples can be ordered before deciding on which paper to purchase
11. september 2026
Besvarelse fra Graham & Brown
Thank you for your lovely feedback. We’re pleased to hear you found it easy to explore our colours and that ordering samples helped you make your final choice.
Been ordering a lot of paint samples &…
Been ordering a lot of paint samples & Graham & Browne have easily been the fastest out of all the main premium companies .Also bought some Woodworth paint which is exquisite & super true to the sample.Beautiful quality paint & finish.very quick delivery to the Outer Hebrides.Ordered more samples for another room 🤩
10. september 2026
Besvarelse fra Graham & Brown
Thank you for your wonderful feedback. We’re delighted to hear you’ve been impressed with the quality of our paint, the accuracy of the samples and our delivery service. We hope you enjoy choosing your next colour for the new room.
Lovely Samples …
Whats not to love about some free wallpaper samples. Can't rate them as not received yet but there was a massive choice and colourway options.
7. september 2026
Besvarelse fra Graham & Brown
Thank you for your review. We’re pleased you enjoyed browsing our wide range of wallpaper samples and colour options. We hope you enjoy your samples when they arrive.
I'd like to speak to a member of…
I'd like to speak to a member of customer service and I can't find a way to connect anyone. I would like to place a wallpaper order and have some questions. Please email me so I can have some my questions answered before placing an order.
8. september 2026
Besvarelse fra Graham & Brown
Thank you for your review. Please contact our Customer Services team at help.is@grahambrown.com, and a member of the team will be happy to assist with your questions before you place your order.
Denise at Graham & Brown has been…
Denise at Graham & Brown has been absolutely wonderful to work with. Her service, communication, and attention to detail have been exceptional from start to finish. She responded immediately whenever I had a question or needed help, and she went above and beyond to make sure everything was handled smoothly.
It’s rare to find someone so professional, responsive, and genuinely committed to helping their customers. I truly appreciate all Denise has done, and I would happily do business with Graham & Brown again. I’m already looking forward to working with her in the future!
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Graham & Brown
Thank you for your wonderful feedback. We’re delighted to hear that Denise provided such excellent service and support throughout your experience. We’ll be sure to share your kind comments with her.
G&B have some really excellent ideas…
G&B have some really excellent ideas and I like how their design and colors intertwine !
7. september 2026
Besvarelse fra Graham & Brown
Thank you so much for your lovely feedback. We’re delighted to hear you enjoy our designs and the way our colours work together. We really appreciate your support.
Besvarelse fra Graham & Brown
Thank you for your lovely feedback! We’re so pleased you found our website easy to use and enjoyed our selection of wallpapers. We really appreciate your support.
The products are just beautiful and so…
The products are just beautiful and so stylish. Customer service is great and it’s just a lovely experience.
7. september 2026
Besvarelse fra Graham & Brown
Thank you for your kind feedback. We’re delighted to hear you’re pleased with our products and customer service. We really appreciate your support.
I ordered a sample of Aquarium Deep…
I ordered a sample of Aquarium Deep Sea. The quality of the paper was first class. I have now ordered several rolls and am truly delighted and excited about how it will look on the walls in my en suite. Would 100% recommend!
6. september 2026
Besvarelse fra Graham & Brown
Thank you for your wonderful feedback. We’re delighted to hear you were impressed with the quality of the Aquarium Deep Sea wallpaper and are pleased with your purchase. We hope you love the finished look in your en suite.
Besvarelse fra Graham & Brown
Thank you for your feedback. We’re pleased to hear you found the ordering process straightforward and easy to use.
Dette er Trustpilot
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