Gracejesslondon Anmeldelser 36

Never buy from them. Terrible quality. You can’t return items and all in all a horrific experience

I sent for a pair of mules for $39.95 looked great in the advert online, they took ages to arrive and they were the worst quality and looked nothing like the online picture.
So I sent an email and after another 3 emails got an answer to ask I wanted an exchange or to pick something else, I emailed back to say neither I wanted the postal address and a full refund.............needless to say I never got an address so I sent them to the warehouse in London and another month down the line have sent 4 emails and have not received an answer nor has anyone got in touch when they got my item as they signed for it and so have not been given refund. So annoying so please don't buy anything from this company as they are falsely advertising as the goods are nothing like the advert.

I discovered Grace & Jess London through a friend and I have now placed three orders in two months, that says it all really. Every piece I have received has been well made, the designs are modern but timeless and the fits are consistently true to size. The delivery is always fast and the packaging is so neat and presentable that I have actually reused the boxes. On my second order I had a small issue with a missing item and the customer support team sorted it out same day with zero drama. That kind of service is rare and it is honestly what keeps me coming back. I have recommended this brand to every woman I know.

DO NOT ORDER UNDER ANY CIRCUMSTANCES.
The goods are absolute rubbish. They state theyre U.K. based but are in CHINA and that’s where you have to return stuff to. The goods are so bad I cannot believe the good reviews are genuine. I’m out of pocket by a lot. They are frauds

The quality of the fabric on the midi skirt I bought is really impressive for the price point. It holds its shape well and does not crease easily which is everything to me. Customer support was also brilliant when I needed to exchange a size, fast reply and no fuss at all.

Delivery was quick and smooth. The product looks like the description and fits well. I'd order again.

The blouse I ordered is so well designed, the collar detail is really unique and it photographs beautifully. Came next day in lovely packaging and fit perfectly straight away. No need to exchange, no hassle. Really happy.

Exceptional quality and service. Everything from ordering to delivery was smooth and professional.

The stitching and finish feel solid for what i paid.

You guys have a nice selection of clothes. It reached my expectations.

I have been shopping online for years and Grace & Jess London is one of those rare finds. The dress I ordered looked even better in person than in the photos, the cut is so flattering and the fabric feels genuinely premium. I had a sizing question before ordering and customer support responded within the hour, so friendly and actually helpful. The parcel arrived in two days, beautifully wrapped with tissue paper inside. You can tell this brand genuinely cares about the experience from start to finish and not just the product itself. I have already sent the link to three of my friends.

They look very high end and the leather feels supple and not stiff at all.

Very pleased with the overall experience. The product feels well-made and looks stylish. Would buy again.

Good selection of products and an easy ordering process. The item arrived safely and met my expectations.

Lennox summer boots are tight-fitting at first in the summer. Went to the trouble of wearing thick socks to stretch them a bit.

People keep noticing this dress. It's a lovely, unique style - really stands out.

The measurements are accurate. But the fabric was not comfortable as expected.

Dress is cheap quality, doesn't fit.
I have asked to return it. They suggested 25% of the full amount if I keep a dress that doesn't fit!! Just going to find out how much the shipping costs are. Warning, don't use this company. Report to trading affairs ⚠️

My order arrived earlier than expected. The whole process was simple and straightforward.