Gotovan Anmeldelser 

185
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I used GotoVan a few months ago to send a parcel from Spain to London with all the Spanish goodies I miss living in the UK—jamón serrano, cheese, honey, pipas, and other treats that are difficult to... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Necesitaba realizar un envio después de buscar varias empresas de transporte, encontré GotoVan. Desde el primer momento me transmitieron confianza y demostraron una gran profesionalidad. Quiero... Se mere

Bedømt til 5 ud af 5 stjerner

I relied on GoToVan to arrange my international move after 32 years of living in London. The task was more demanding and stressful than anticipated. Domingo, the director of GotoVan, made every e... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Domingo, Andrei, and team were exceptional. Super helpful and friendly. Moving countries might be a stressful time but the Gotovan team assisted us in each step on our move from London to Madrid. C... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kurér- og leveringsservice
  2. Kurértjeneste
  3. Logistikvirksomhed

Skrevet af virksomheden

GotoVan is a leading courier services company that has been serving the transportation needs of individuals and businesses for the past 4 years. We specialize in the safe and efficient delivery of packages and provide reliable removal services across the United Kingdom, Spain, Portugal, France, Balearic Islands and Canary Island. Our team of experienced and professional drivers is committed to providing a seamless experience, ensuring that your packages and belongings are delivered on time and in perfect condition. Whether you're looking to transport small packages, large items or require a full removal service, GotoVan has got you covered. At GotoVan, we understand that time is of the essence, and that's why we pride ourselves on our quick and efficient service. Our commitment to providing exceptional customer service, combined with our extensive knowledge of the transportation industry, has helped us become the go-to courier services company for individuals and businesses alike. Trust GotoVan for all your transportation needs and experience the difference that quality service can make.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

185 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(185)

41 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service, i have been using gotovan for the last 2 years and anyhave a problem, The Owner is very kind and helpful with any questions you have, answer quick throught whatsapp, i always recomend GOTOVAN when someone ask me. Thanks for this last box!
Alvaro PO

29. januar 2024
Uopfordret anmeldelse
Gotovan-logo

Besvarelse fra Gotovan

Hey Alvaro,

Thanks a lot for the awesome shout-out! It's been a blast having you with us for the past two years, and hearing that you've had a smooth ride without a hitch just makes our day. We're all about keeping things easy and friendly around here, so knowing that you've felt supported and got quick answers through WhatsApp from the boss means we're doing something right. 😊

Your thumbs-up to friends about GotoVan? That's the kind of stuff that keeps us going. Super grateful for that, truly. And about the latest box, glad we could nail it for you! Can't wait to sort out whatever's next for you, Alvaro.

Best,
Your GotoVan Fam

Bedømt til 5 ud af 5 stjerner

Todo según lo acordado

Todo según lo acordado. Domingo muy transparente. Recomiendo!

2. februar 2024
Uopfordret anmeldelse
Gotovan-logo

Besvarelse fra Gotovan

¡Genial saber que todo salió como lo planeamos y que sentiste la cercania de Domingo! Gracias por recomendarnos. 🙌

¡Un abrazo!

Bedømt til 5 ud af 5 stjerner

Exceptional service, they go above and beyond

Go to an alway deliver an exceptional service. I have been using it for the past five years and they alway go above and beyond to make things work. Clearly I will recommend it to anyone in need to send any pc, boxes... I personally have send my computer twice uk-soain and I can guarantee they deliver everything really carefully.

15. januar 2024
Uopfordret anmeldelse
Gotovan-logo

Besvarelse fra Gotovan

Hello Ainize,

Thank you for your fantastic feedback! It's great to hear that you've been with us for five years and consistently experience our commitment to going above and beyond. We're thrilled to know that our efforts to deliver exceptional service have been recognized by you.

Your willingness to recommend us for anyone needing to send PCs, boxes, or anything else is greatly appreciated. We're especially proud to have safely delivered your computer to and from the UK-Spain, not just once but twice. Ensuring careful handling of your items is a top priority for us.

Many thanks for your trust and support, Ainize. We look forward to serving you for many more years!

Bedømt til 5 ud af 5 stjerner

Excelente trato y eficacia

Excelente trato y eficacia

Son tu gente para mover paqueteria y mudanzas!!

10. januar 2024
Uopfordret anmeldelse
Gotovan-logo

Besvarelse fra Gotovan

¡Gracias por tu comentario! Nos alegra saber que encontraste nuestro trato excelente y eficaz. ¡Siempre estamos aquí para ayudarte!

Saludos,
El equipo de GotoVan

Bedømt til 5 ud af 5 stjerner

Packages arrived in perfect condition…

The packages arrived in perfect condition, and throughout the process, communication with Domingo was excellent. A sincere thank you for the great service! 5/5 and would definitely recommend.

30. januar 2024
Uopfordret anmeldelse
Gotovan-logo

Besvarelse fra Gotovan

Hi Rob,

It's fantastic to hear your packages arrived in tip-top shape and that communication with Domingo was top-notch throughout the process. We're all about keeping those lines open and ensuring everything runs smoothly. A big thank you for recognizing our service and for the 5/5 rating! Your recommendation means a lot to us.

Thanks again for your support, Rob. Looking forward to assisting you in the future!

Bedømt til 5 ud af 5 stjerner

Reliable and trustworthy service

I have used GoToVan several times for the last 3 years to bring personal belongings from Spain to UK. I haver never had any issues, there’s nothing to worry about with Domingo. The service is very reliable and staff and himself are very friendly. Domingo is always answering quickly over the phone or Whatsapp. Honestly, anything is a problem for them. I can definitely recommend it and I will keep using this service again in the future.

30. januar 2024
Uopfordret anmeldelse
Gotovan-logo

Besvarelse fra Gotovan

Hi Mar,

Thanks for sticking with GoToVan for 3 years! We're thrilled to hear that your moves from Spain to the UK have been hassle-free. It's great that you find our service reliable and our team, especially Domingo, friendly and always ready to help, whether it's over the phone or WhatsApp.

We're here to make sure everything goes smoothly for you, and we're glad you feel confident in recommending us. Looking forward to serving you again in the future!

Cheers,
The GotoVan Team

Bedømt til 5 ud af 5 stjerner

Good, hard working team

These guys are amazing. Hired for a tricky transport from UK to Portugal and they made it happen like it was nothing. Very well priced and high quality service. Owner and staff were beyond nice on convos pre-hire, pickup, delivery, and even changing dates for delivery - rare stuff. Well earned 5 stars.

23. december 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid at all costs

The worst experience I had with a moving company and, I have moved a few times. Teey said they were coming on a date, then they changed it. They sent a tiny van, after I sent them measures, weights and pictures of every single thing and, after they told me they were sending a Luton van. They sent 2 people, a woman called Marcela and, a guy called Andres who couldn’t lift my things, we had to help them talking everything out of the house and, we had to pack everything in the van because, they couldn't manage and, if they did, it was clear they were going to break everything on the move. They didn't even bring a blanket. I had to give them a duvet and, a blanket to protect my furniture. Once they got to their destination, they refuse to put the things inside my house, even if I had paid them for that service. My parents had to call the neighbours because they left the things outside and left. The woman just wants to talk about nonsense while you do the work for them. They are rude, inconsiderate, lazy and not punctual, arriving at 9:30pm when, they were scheduled to arrive from 3:30-6:30pm. I went to bed at 1am that day, furious and, didn’t sleep because of them. The most stressful move I had.

21. december 2023
Uopfordret anmeldelse
Gotovan-logo

Besvarelse fra Gotovan

Estimada Olga,

Lamentamos profundamente leer sobre tu experiencia y queremos ofrecerte nuestras más sinceras disculpas por los inconvenientes que mencionas. En [Nombre de la Empresa], valoramos cada opinión y tomamos muy en serio los comentarios de nuestros clientes, pues son esenciales para nuestro crecimiento y mejora.

Queremos asegurarte que hemos tomado nota de cada punto que has destacado. Aunque hay aspectos de tu reseña que requieren clarificación, entendemos que lo más importante es tu percepción de nuestro servicio. Estamos revisando nuestros procesos para asegurar que situaciones como esta no se repitan y para fortalecer la capacitación de nuestro equipo.

Respecto a Marcela y Andrés, vamos a investigar lo ocurrido y tomar medidas adecuadas para mejorar. La satisfacción del cliente es nuestra prioridad y trabajaremos para que nuestro servicio refleje mejor nuestros altos estándares.

Agradecemos que nos hayas hecho llegar tu experiencia y te invitamos a contactarnos directamente para discutir cómo podemos rectificar esta situación a tu favor. Estamos comprometidos con restaurar tu confianza en nuestro servicio.

Atentamente,

El equipo de GotoVan

Bedømt til 5 ud af 5 stjerner

Excelente

Excelente. De total confianza. Recomendables 100%.
Envío con productos típicos españoles para las fiestas navideñas. Perfecto. Gracias!!

4. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very good service

Very good service , I really recommend them as all my packages arrive on perfect conditions and on the estimated time on Spain - Castellón de la Plana . Thank you guys again for everything .

9. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience, all as described

Domingo helped us to get out Sofa from Spain to the UK.

He was extremelly helpful all along, very responsive and detailed. It felt like I was asking an uncle to bring the sofa to us.

Once the Sofa was in the UK the driver called us straight away and was very flexible to arrange the delivery time.

We were very pleased and will not even look elsewhere when needing another transport.

13. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy with your service.

Very happy with your service.
I have felt confident from minute one, my things have arrived in perfect condition, I have made two shipments from the UK to Spain and I would do it again with you without a doubt!

10. oktober 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Buen servicio!

Primera vez que hacía una mudanza de este tipo entre diferentes países, Domingo muy amable y paciente me explicó el proceso y documentos que necesitaba. Los paquetes llegaron antes de lo previsto y todo en buen estado! Gracias por el servicio! Lo recomiendo 👍

27. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Siembre un servicio excelente y muy…

Siembre un servicio excelente y muy profesional. Cada vez que he enviado articulos con GotoVan estan dispuestos a ajustarse en tiempo de recogida si quizas un dia no me viene bien y en las entregas han sido siempre muy profesionales y flexibles.
Si tengo que recomendarlos , lo hago sin dudarlo!

10. oktober 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Confianza total

Enviamos paquetes con Gotovan a nuestra hija en Escocia desde antes del Brexit, siempre con total satisfacción.
Trato directo y personal ante cualquier duda, asegurándose de la llegada a destino como si de algo personal se tratase.

27. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Although there was some delay due to UK…

Although there was some delay due to UK Customs and delivery, Domingo solved it quickly and everything arrived at our home.
He is on whatsApp and phone at all times and you can always contact him.
You can trust on good teamwork.

31. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The service was super personal

The service was super personal, and Domingo helped with any questions we had in the process.
Due to traffic out delivery was collected slightly later than it was supposed. But that wasn’t an issue, the boxes arrived the same day they were meant to and in really good conditions, the fact that the customs charges are included makes the process a lot easier. Thank you!

2. august 2023
Uopfordret anmeldelse

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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