Everybody else in the chain , INCLUDING your client. had agreed upon a date to work towards 14th of the month. Nobody at Gordon Brown replied to client/agent/anybody else involved . No effort from t... Se mere
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Everybody else in the chain , INCLUDING your client. had agreed upon a date to work towards 14th of the month. Nobody at Gordon Brown replied to client/agent/anybody else involved . No effort from t... Se mere
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From start to finish Kate has been brilliant. Solicitors usually get a bad right up when moving house etc but not in this case. Communication was brilliant and I always got an email on the same t... Se mere
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My partner had used them previously and had a good experience, so we decided to use them too. To say they have been pretty amazing is a total understatement. We were not only purchasing but also sel... Se mere
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My estate agent pointed me in the direction of Gordon Brown to help assist with the sale of my first home. I was very lucky and had Kate Bell handling my case. We had a very short timeline to work wit... Se mere
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Our friendly approachable team of property solicitors, conveyancers and paralegals understand how stressful buying and selling property can be. Buying and selling a property is not always straightforward and due to a range of factors can take time. The legal process can often be difficult, but our team are here to assist you throughout the process. Alongside our case handlers, we have a dedicated Conveyancing Assistants team who can answer your queries on the telephone and provide you with up-to-date information as the transaction progresses. We have a team of newbuild property specialists who understand builders timescales, will communicate with your builder and will explain all plans and documentation in plain English. If you are looking to take your first step on the property ladder, or open the door to a new chapter, we are always on hand to answer any questions or concerns you may have. We are here to make moving as simple as possible, whether you are moving out, moving on or, moving up the property ladder. Our team is based in Moongate House, Team Valley, Gateshead. We are regulated by the Council for Licenced Conveyancers and will put you at ease by providing you with excellent support every step of the way.
Get Your Free Conveyancing Quote Today

Moongate House, Fifth Ave. Business Park, Team Valley, NE11 0HF, Gateshead, Storbritannien
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Olivia Rourke has recently acted for me on 2 different properties. Great communication and speed which are the 2 things that are most important but sadly usually lacking with other conveyancers. She has been calm and patient throughout and I would highly recommend trying to use Olivia at Gordon Brown.

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Very pleased with the support and service received. This was my first experience selling and the Team made it very simple for me.

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Rachel was excellent. Professional and efficient service in a very complex multi layered sale. Highly recommend. Thank you

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We received the most amazing and efficient service from Sara. She was incredibly helpful and patient we couldn’t have done it without her. An absolute credit to the company!

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Incredibly quick and efficient work by Sara, who helped us through every step of the process.
Me and my partner are extremely thankful.

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Kate and her team were brilliant, very responsive to my many questions and queries. I would not hesitate to use them again.

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Our conveyancer Megan Belton was superb. Always responsive and helpful. Did a great job and would highly recommend.

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Mehreen was my solicitor and she was absolutely amazing throughout the whole process. She explained everything to me clearly and I cannot fault my experience whatsoever, especially being a 20 year old first time buyer! The reception staff are all lovely and are always so positive no matter what.
I would totally recommend!

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I had an extremely frustrating experience with this solicitor during the sale of my property. From start to finish, the communication was consistently poor. I was regularly left chasing for updates, and it became very clear that nothing moved forward unless I followed it up myself. There was no sense of proactivity or ownership of the process at all.
The overall lack of urgency was incredibly disappointing. At no point did it feel like they were making any real effort to progress the sale efficiently. For something as important and time-sensitive as a property transaction, this level of disengagement is simply not acceptable.
The most alarming part of the experience came on completion day. At around 3pm, I was contacted and asked where I wanted the sale funds to be transferred which issomething that should have been confirmed well in advance. This level of disorganisation is shocking and nearly caused my onward purchase to fall through, putting me under completely unnecessary stress at the last minute.
Overall, the service was reactive, disorganised, and far below the standard I expected. I would strongly advise others to think twice before using this firm if you value clear communication, professionalism, and a properly managed conveyancing process.

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Exceptional service. Sara was amazingly efficient and responsive all the way through. Rang me to keep me updated as she was aware I was stressed. Can't recommend enough. I will be using them again in the future.

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We dealt with one person throughout ( Rachel) who was efficient,helpful and brilliant. All went through smoothly with great customer service; she always replied really quickly and was capable, polite and great to deal with. Also a very reasonable price.

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Emily Kiln who dealt with our sale and purchase was so good she kept us informed all throughout the process and responded to our calls straight away if we needed to talk absolutely nothing was a problem we would recommend her to everyone selling or buying

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Emily Knill was amazing during the process of buying and selling my houses. She was efficient, patient and so supportive. Couldn’t have asked for a better solicitor.
I used Gordon Brown with my first purchase a couple years back and they didn’t disappoint then either. Fantastic people and I will always use them going forward.
Thank you
Jasmin

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Same point of contact throughout the process, always prompt and timely responses, good signposting. Didn’t feel like I had to worry about missing anything that’s needed attention. Highly professional. Thank you!

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Shafa has been superb throughout the process of selling our property. She's been incredibly supportive and communicative when our purchase fell through and we pivoted to sale only.
Cannot recommend her highly enough! We are now using her for our new purchase!

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terrible 7 months with no contact and then they just reply as if you had emailed them yesterday , i eventually had to sort this out myself , Daniel hall their team leader didn't reply to multiple emails from September 2025 then replied today .thank god my issue wasn't urgent !
Update
They never asked for a fee which they have put on the reply ! Which means it was your fault admit you were terrible and not capable instead of trying to blame your clients after emailing them 7 months later and after saying they could never get through to the estate agents office i managed to do it in 10 minutes , amazing ! as i said find a better solicitor

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Selling and buying property is a stressful business at anytime, but the team at Gordon Brown Law could not make it any easier. Professional, knowledgeable and incredibly helpful for those of us who struggle a bit sometimes with the IT. Everything happened exactly as they described, all on time. I would recommend Gordon Brown Law for your conveyancing.

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Sara Thompson has been very helpful in the whole process. She has been replying to my emails with concerns and questions the whole time and very quickly. Thank you very much for your help. You made the process very smoothly and easy for us.

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