Outstanding service, missed the cut off for next day delivery but they said DPD was doing another later collection and they would look out for my online order. Sure enough order confirmed and delivere... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fast delivery, excellent quality, and great prices too... I was initially sceptical because the Samsonite suitcases were so affordable, and I worried they might be counterfeit. However, after reading... Se mere
Outstanding customer service, fantastic backpack with loads of space, enough room to pack a change of clothes and lots of inside storage pockets. Lovely sage green colour and purchased at a great pric... Se mere
Great experience with Go Places I ordered two suitcases from Go Places and had an issue with the DPD delivery/locker selection. I contacted customer service and they were really helpful in sor... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Go Places is an online luggage retailer that actually loves talking to customers! Not sure about which size suitcase to purchase? Unsure about whether you should purchase a soft-sided or hard-side cabin case? Want to check how quickly we can deliver an order? Give us a call! You can contact us on 01403 713332 Monday – Friday 9:00am until 5:00pm. If we’re busy on the phone, then please leave a message and we’ll come back you as soon as possible.
Kontaktoplysninger
St. Christopher's Yard, 26 Star Road, Partridge Green, West Sussex, RH13 8RA, Horsham, Storbritannien
- 01403 713332
- sales@goplaces.co.uk
- goplaces.co.uk
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Item not received but great customer service
Item not received because of an error made by DPD but rectified by Liam at Go Places for a full refund. Great customer service.
6. maj 2026
Besvarelse fra Go Places
Hi Leanne,
We are very sorry to hear that you did not receive the item you ordered.
We have investigated the issue and unfortunately, in this instance, it appears that an entirely incorrect parcel was delivered to you by our courier, DPD. We completely understand how frustrating and disappointing this must have been, especially when you were expecting your order to arrive correctly and on time.
While issues like this can occasionally occur within courier networks, we fully appreciate that this does not lessen the inconvenience caused. We have processed a full refund for you and apologise again that there was not enough time for us to resolve the matter by sending a replacement before your travels.
We have also raised this case directly with DPD, as our investigation indicates that the error occurred at their depot.
Please accept our sincere apologies for the frustration caused and for the disappointment with your experience. We take full responsibility for ensuring our customers receive the service they expect, and we do appreciate that you brought this issue to our attention.
Kind regards,
Go Places Team
High quality but affordable
Good customer service and they are very patient and ready to listen. Fantastic product and very authentic
29. april 2026
Because it was straight forward and…
Because it was straight forward and easy to do plus the fact that my items was delivered very fast
27. april 2026
Brilliant and very easy to navigate…
Brilliant and very easy to navigate online services. Quick email response and the excellent advice/options given to me during purchase experience! 👌
28. april 2026
Absolutely fantastic service
Absolutely fantastic service, the wrong suitcases were delivered by mistake,I contacted go places at once they were brilliant, they apologised for the mistake, right cases were delivered the next day fantastic service
27. april 2026
Fantastic service
Fantastic service, luggage delivered the next day. I was very impressed by the range available.
24. april 2026
Uopfordret anmeldelse
We can’t wait for our holiday now!
Suitcases received the next day as promised. They were very well packaged & exactly as shown on the website.
31. marts 2026
Really efficient service and very happy…
Really efficient service and very happy with my purchase
7. april 2026
Fab customer service; great priced suitcase.
Ordered a well priced 4 wheel suitcase on their website. Unfortunately the 2 wheel version was delivered. I emailed the company that evening, and the next morning one of the Go Places staff called me to rectify the situation. They got the actual one delivered and collected the one I didn’t want. Such helpful, efficient service!
7. april 2026
Lovely product, my wife's been gushing over it, fits perfectly for the purpose she needed it for.
Prompt delivery and in good condition.
8. april 2026
Delivery was swift and my suitcases…
Delivery was swift and my suitcases came undamaged
7. april 2026
Samsonite Magnum Eco Large
Ordered 2 Samsonite Magnum ECO 75cm 4-Wheel Large Suitcases in forest green. Pleased with the price. Delivered within a couple of days of placing the order and well packaged. Would definitely order from this company in the future.
7. april 2026
Prompt delivery and packed very well
Prompt delivery and packed very well. No damage to suitcase.
31. marts 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.