Outstanding service, missed the cut off for next day delivery but they said DPD was doing another later collection and they would look out for my online order. Sure enough order confirmed and delivere... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fast delivery, excellent quality, and great prices too... I was initially sceptical because the Samsonite suitcases were so affordable, and I worried they might be counterfeit. However, after reading... Se mere
Outstanding customer service, fantastic backpack with loads of space, enough room to pack a change of clothes and lots of inside storage pockets. Lovely sage green colour and purchased at a great pric... Se mere
Great experience with Go Places I ordered two suitcases from Go Places and had an issue with the DPD delivery/locker selection. I contacted customer service and they were really helpful in sor... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Go Places is an online luggage retailer that actually loves talking to customers! Not sure about which size suitcase to purchase? Unsure about whether you should purchase a soft-sided or hard-side cabin case? Want to check how quickly we can deliver an order? Give us a call! You can contact us on 01403 713332 Monday – Friday 9:00am until 5:00pm. If we’re busy on the phone, then please leave a message and we’ll come back you as soon as possible.
Kontaktoplysninger
St. Christopher's Yard, 26 Star Road, Partridge Green, West Sussex, RH13 8RA, Horsham, Storbritannien
- 01403 713332
- sales@goplaces.co.uk
- goplaces.co.uk
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant
Brilliant, ordered the suitcase which was a very good price, delivered the next day in excellent condition
Highly recommended
30. juli 2026
Very quick delivery and excellent value…
Very quick delivery and excellent value for money
27. juli 2026
Quick delivery
Quick delivery , excellent product Paradiver cabin bag . Quality is second to none!
27. juli 2026
Great service, very easy order process
Very easy order process and a great price. Delivery was very fast and communication was good
27. juli 2026
Great price…
The samsonite luggage was delivered very quickly. The price was excellent for what we ordered
27. juli 2026
Disappearing Free Delivery
I used customer service as the tracking app GoPlaces used wouldn't work. They responded immediately and efficiently. The main reason I didn't tick 5 stars is that my free shipping disappeared and I was charged £15 as I live north of the Central Belt in Scotland (still on the mainland). Very discriminatory. Either charge no one, or charge everyone a smaller amount! Also the website did not show the https//: nor a padlock on the browser bar when checking out, which my bank flagged.
27. juli 2026
Besvarelse fra Go Places
Hi Anne,
Thank you for taking the time to leave your feedback, and we’re really pleased to hear that our Customer Service team were able to respond quickly and efficiently when you had an issue with the tracking.
We’re very sorry, however, that the delivery charge left you feeling that our service was discriminatory or unfair. We completely understand why this would be frustrating, particularly when you are still located on the mainland.
Unfortunately, when deliveries cross into the Scottish Highlands, we are charged significantly different rates by our courier, DPD, and as a business we therefore have to make decisions around how these additional delivery costs are managed. We appreciate that this can feel unfair when you see free delivery available elsewhere on our website, and we’re genuinely sorry for the negative impact this had on your overall experience. We do take your feedback on board and will certainly keep it in mind when reviewing our delivery options and charges.
Thank you also for highlighting the issue you experienced with the website not displaying the https/security padlock during checkout. This is not something we have been made aware of previously, so we will certainly look into this with our website team. We really appreciate you bringing it to our attention, particularly as your bank flagged it.
Thank you again for your honest and constructive feedback. We’re delighted that you received such good service from our Customer Service team, and we’re sorry that the delivery charge and checkout experience prevented us from achieving the 5-star experience we always aim for.
Kind regards,
The Go Places Team
Great service, communication and good selection.
I was on a bit of deadline to get a suitcase and accessories delivered. True to form and as advertised, Go Places delivered the next day on time for my trip the following day. This is very appreciated as most organizations do not do not deliver on their promises.
27. juli 2026
Easy to order super fast efficient next…
Easy to order super fast efficient next day service
Good price because of sale deal
27. juli 2026
Great suitcase, great price
Really prompt delivery, and a great suitcase at a fantastic price.
My suitcase has now done 3 trips through airports around the globe and is holding up well.
27. oktober 2025
Excellent excellent excellent i bought…
Excellent excellent excellent i bought a suitcase which was discontinued by Samsonite and sold at half the price and arrived one day after purchase. Exceptional quality I will be ordering from you again..!!!
6. juli 2026
Excellent service
Good choice. Clear description and very fast delivery to my door. Price competitive
6. juli 2026
Easy to order and great service to boot…
Easy to order and great service to boot , fast next day delivery and super easy to deal with customer service
6. juli 2026
Good product and quick and excellent…
Good product and quick and excellent delivery service. Cover is ideal for what I need.
3. juli 2026
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