Absolutely fantastic glasses! My third pair of the same style. I love them! Have bought glasses chains from the brand too and they are really durable and feel high quality! Delivered fast after orderi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Where's a sixth star? EXCELLENT Customer Service, ordered PM yesterday, I was kept notified thoughout the process, then delivered coffeetime the following day, today! I've had a Weybridge Style pair f... Se mere
Virksomheden har svaret
Easy speedy shopping experience. Nice to see some nods towards ecology (e.g. part bamboo frames), but could be a lot better! e.g. full bamboo/metal frames, no plastic in packaging either.
Ordered a glasses case which folds flat when not in use. It's good quality, quite heavy for something that' intended for carrying around (at least that's what I wanted it for), and fits my sunglasses... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Goodlookers
Skrevet af virksomheden
Welcome to Goodlookers, your one-stop shop for eye-catching reading glasses, sunglasses and glasses accessories. Browse hundreds of styles now!
Kontaktoplysninger
13 Lakeside Park, Neptune Close, ME2 4LT, Rochester, Storbritannien
- 01634 713900
- sales@goodlookers.co.uk
- goodlookers.co.uk
4,7
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Goodlookers
Thank you for your kind words, Anne!
Disappointing quality this time...
I usually get my reading glasses from Goodlookers, the last two i've bought have been loose when wearing and one of the arms broke...whereas others i've bought a year ago are still going strong. I would have sent back but I threw away all the packaging.
15. maj 2026
Besvarelse fra Goodlookers
Hi Vicky,
Thank you for taking the time to leave a review.
I would like to reassure you that all Goodlookers products are made from high-quality components and durable materials to ensure the best quality for our customers . You certainly shouldn’t have experienced issues you mentioned in your review, and I apologise for the inconvenience. Please note that all Goodlookers come complete with a 1-year warranty and in the unlikely occurrence that glasses are faulty, we will replace/refund them straight away.
Please contact us at info@goodlookers.co.uk, so that we can honour our warranty and send you some replacement specs. We hope we can rectify this issue and restore your faith in our brand.
Thank you again for your review! 😎
Love these guys glasses
Love these guys glasses, fun bright colours, nice styles, always comfortable! The prices are fantastic so you can have pairs all over the house & workspace and not break the bank balance! Always get compliments on my bright red oversized.
Good website, fast delivery. No faffing! Exactly what you need from an online retailer. Totally, totally, totally recommend!
6. maj 2026
Besvarelse fra Goodlookers
Hi Charmian, thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback. We hope to see you again soon. 😍
Easy to use website
Easy to use website. Great range of products and very good prices. Promptly packaged and posted. Would recommend.
22. maj 2026
Besvarelse fra Goodlookers
Hi Steven, thank you for taking the time to leave a review! We're so happy to hear you've had a great Goodlookers experience. We hope to see you again soon!😁
Stylish reading glasses.
Sturdy and stylish reading glasses with good quality lenses. Delivery was super fast and well packaged. Perfect product. Thanks.
21. maj 2026
Besvarelse fra Goodlookers
Thank you for your kind words, Mary Ann! We're thrilled that you love our products. We hope to see you again soon! 😎
Besvarelse fra Goodlookers
Hi Judy, thank you so much for leaving a kind review. We hope to see you again soon! 😎
Besvarelse fra Goodlookers
Hi Jean Pierre, thank you for taking the time to leave a review. We're so happy that you love your glasses!! We hope to see you again soon. 😍
excellent customer service and…
excellent customer service and excellent products i would highly recommend anyone who needs good quality reader glasses that also look great
21. maj 2026
Besvarelse fra Goodlookers
Hi Mani! Thank you so much for taking the time to leave us such a lovely review! We are so pleased you are happy with both your glasses and service✨
Another great purchase
Another great purchase. A lovely selection of styles. Would love to see strength level +4 introduced. Thank you.
11. maj 2026
Besvarelse fra Goodlookers
Thanks so much for the kind review, Louise! We will certainly pass your suggestion onto our Product Development Team. 😊
I am disappointed with my shopping experience from Spain
I am disappointed with my shopping experience.
I ordered a pair of prescription sunglasses for approximately €27 to be delivered to Spain. However, once the package arrived at customs, I was informed that I would need to pay almost €56 in import and handling charges in order to receive the item. This amount is more than double the value of the glasses themselves, making the purchase completely uneconomical.
As a result, I have requested that the parcel be returned to the sender.
My main concern is that, as a customer whose delivery address was clearly in Spain, I was never warned before completing the purchase that such significant customs and import costs could apply. Had this information been clearly disclosed during the checkout process, I would not have placed the order.
I believe customers in Spain should be informed in advance of any potential customs procedures, inspections or additional charges that may arise when ordering these products. Greater transparency would help customers make informed purchasing decisions and avoid unpleasant surprises after the order has already been shipped.
14. maj 2026
Besvarelse fra Goodlookers
Hi Renato,
Thank you for your review.
We're very sorry for the frustration caused. After reviewing the documentation you provided, the charges were not import taxes on the glasses themselves (€0.00), but customs inspection, clearance and handling fees applied after the parcel arrived in Spain.
We always send our parcels with taxes and duties paid, so this situation is very surprising for us. It appears your parcel was selected for a random customs inspection, which led to these additional charges being applied by the authorities and carrier.
As discussed privately, we have offered either a full refund or a replacement shipment, and we are investigating the matter further with Royal Mail.
Once again, we apologise for the inconvenience.
Stylish and affordable.
Sunglasses arrived very promptly, and are of excellent quality, stylish, and good value for money.
I’m very happy with my purchase.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Goodlookers
Thank you for your lovely comments Ann, we're glad you're happy with your purchases! We hope to see you again soon. 😍
Besvarelse fra Goodlookers
Thanks so much for the kind words, Vicky!
Great service and product
18. maj 2026
Besvarelse fra Goodlookers
Thank you so much for leaving a kind review. We hope to see you again soon! 😎
Faultless
Great experience with Goodlookers, from ordering to receipt of goods the whole process was faultless. I purchased reader sunglasses, from their great range on the website, included the strength of lens I needed in my order and they were with me in 48 hours. Fantastic! Would 100% recommend this company.
14. maj 2026
Besvarelse fra Goodlookers
Hi Sue, thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback.
Great products and prompt and helpful feedback from Customer Service
The glasses are beautiful and true to description. And the customer service is one of the best I've ever received. I plan to shop with them again, and I've been sharing my positive experience!
27. april 2026
Besvarelse fra Goodlookers
Hey Eloise, thank you for a lovely review. We aim to provide the best service, so we're very happy to hear your feedback. We hope to see you again soon. 😎
Besvarelse fra Goodlookers
Thank you for your lovely comments James, we're glad you're happy with your purchases!
Exchanged my readers very quickly…
Exchanged my readers very quickly without fuss. Good designs at an affordable price.
30. april 2026
Besvarelse fra Goodlookers
Thank you for your review, Sarah. It's great to hear how easy you found our returns process. 😊
Besvarelse fra Goodlookers
Thanks so much for the kind words, Stephen!
Besvarelse fra Goodlookers
Hi, thank you so much for leaving a kind review. We hope to see you again soon! 😎
Both "styley" and of solid construction, these are very smart glasses.
Great service, quality glasses. Delivered to New Zealand quickly too, which is a plus!
12. maj 2026
Besvarelse fra Goodlookers
Hi Jac, thanks so much for your review. We're so pleased that your glasses arrived quickly! We hope you enjoy your Goodlookers. 😎
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