Just bear in mind if you order something online that you will be charged £7 for delivery and a further £5 to return if it doesn’t fit. So basically, £12 to try it on. I wouldn’t risk it again, frankl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A Curated Aladdin's Cave Of Rare Treasures I always know I'll find special things at Goodhood, whether I'm looking for a gift or for myself. Over the years I've bought treasured items of clothing an... Se mere
Very easy and quick transaction. First time I've dealt with Goodhood. Excellent communication throughout, and item was despatched and delivered exactly as advised. Very pleased with my purchase. Th... Se mere
I originally went to the shop to buy the incense burners and had to order them as none were in the store. I ordered 3- the next day after a message I returned to the shop but they only had 1 which I b... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Online lifestyle destination offering a worldwide curated selection of mens clothing, womens clothing and homeware.
Kontaktoplysninger
15 Hanbury Street, E1 6QR, London, Storbritannien
- goodhoodstore.com
3,5
Middel
399 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 10 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good service
Good service, bit disappointing I had to pay for return postage.
Lovely shoes, but sizing wrong, had to order size up.
5. maj 2026
Missing e-voucher
I bought a £100 e-voucher as a Christmas present, and it was never sent.
Customer services repeatedly told me it was attached to the email confirmation - and I repeatedly told them it wasn't. When they resent confirmation, the e-voucher was still not attached.
It was the frantic last few days before Christmas, so I suppose everyone was a little frazzled. But I've previously spent a lot of money with Goodhood, and I really like the vibe, but this time I felt patronised and dismissed as a nuisance. It cost me £100 too, for absolutely nothing. All very upsetting at the time.
17. december 2025
Besvarelse fra Goodhood
Dear Jane, Thanks for flagging your issue, it appears that we have dropped the ball here and your enquiry. My records show that you had a £50 digital voucher where a full refund was issued to you after Christmas. I also have a purchase here for a physical gift voucher that was sent tracked to your address. I have reached out to DHL, however I have reached out directly to resolve this with you.
Friendly helpful staff
1. maj 2026
Excellent
Excellent experience from this web site.
Unfortunately I had to return the shoes which were too small.
Will buy again and see u soon.
Regards
19. april 2026
Good comms
Delivery was delayed, but the communication about the delay was much appreciated.
2. maj 2026
Placed an online order
Placed an online order. Never received it. No communication from the store, no reply’s to my emails. Ended up having to get a refund through PayPal. Which was several months after the original order was placed.
10. december 2025
Don’t have items
5. maj 2026
Besvarelse fra Goodhood
Hi there, I just checked the back end for your orders, it appears you placed was on Wednesday, given the way that our bank holiday falls it means that unfortunately the collection hasn't yet been able to take place. This is our top priority and will be dispatched ASAP.
Great homewear selection
Great homewear selection, always my go-to for buying pressies, the website is super easy to navigate and can't wait to get my hands on those DIRT Range Mules hubba hubbbba !!!
5. maj 2026
Uopfordret anmeldelse
Great selection of products and always…
Great selection of products and always really helpful and friendly staff
1. maj 2026
Great store and great prooducts
14. april 2026
Customer service is appalling. Still not received urgent ordered.
I opted to receive an exchange due to a sizing issue on a coat order and the replacement was never sent out or received. All emails have been ignored for months and no refund has ever been forthcoming. Please avoid.
4. december 2025
Packaging is great
Packaging is great! A good range of products although a bit pricey but worth it
4. maj 2026
Uopfordret anmeldelse
I was kept informed....andit was what…
I was kept informed....andit was what it was supposed to be!
2. maj 2026
Great design selection
12. november 2025
Item arrived covered in dust
Item arrived covered in dust, I emailed them but never heard back
5. januar 2026
Appalling Customer Service
Product was good when it eventually arrived. Delivery took several weeks with no communication. I ended up contacting my credit card to report a no show and within 2 days the item arrived!!! The item was a present and was ordered in good time, 4 weeks before the event in fact. There was a total lack of interest , concern and communication by Goodhood and the I spent many hours of MY valuable time trying to chase them. For that reason alone I will never use them again. Good customer service is everything and I’m afraid Goodhood show all the concern of a second class drop shipper, I would even go as far as to say arrogant!!
29. november 2025
Besvarelse fra Goodhood
Hi Chris,
Thanks for taking the time to leave this, and I’m really sorry for the experience you had. Waiting that long without clear communication, especially for a gift, isn’t acceptable and I completely understand your frustration.
I’ve looked into this and while your order was dispatched within our stated timeframe at the time (holiday peaks unfortunately always add a few days on to dispatch times unfortunately), it’s clear we fell short on keeping you properly updated along the way. That’s on us, and we are sorry for your experience.
Excellent product delivery and customer…
Excellent product delivery and customer service. Very happy with my purchase.
11. april 2026
Purchased a pair of general purpose…
Purchased a pair of general purpose shoes, very happy with the shoes, and the service was very good. Shipping with DHL was a bonus with flexibility to pick up. Wouldn’t hesitate to buy again and will drop by when I’m next in London. Thank you!
25. april 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.