Such poor service, order my goods, waited 3 weeks for them to tell me it’s been delivered, then when I point out I’ve had no delivery they go silent, the. When I chase daily for a week they say I wil... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This so called company are a total RIP-OFF!! Made an order waited patiently it never arrived. Wrote to them cancelling my order told my monies would be back in my account in a few days that came... Se mere
Virksomheden har svaret
Purchased two quarter zip tops. The quality is abysmal . The zips are the cheapest on the market. Basically denim jeans zip so the backing of the zip sits higher than top of the neck, and virtually cu... Se mere
Virksomheden har svaret
Bought 2 pairs of stretch fabric golf trousers, must say took a bit longer to be delivered however the quality for the price is decent. Not actually wore them on the course as yet but they do feel... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Join over 6,000 happy customers! At GolfThing, we’re a team passionate about golf, offering golf clothing, accessories, and gifts at friendly prices. We pride ourselves on honest, approachable service and always aim to make things right if something goes wrong. Your feedback helps us grow and improve — thank you for supporting us!
Kontaktoplysninger
Storbritannien
- golfthing3030@gmail.com
- golfthing.co.uk
2,4
Under middel
165 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
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Please beware of them never ever buy…
Please beware of them never ever buy anything from them, they just conned and blame the customers and even do not refund a single penny
23. januar 2026
Uopfordret anmeldelse
Besvarelse fra Golfthing
We take feedback seriously, but we cannot find any record that confirms you have been a customer with us. We have flagged your feedback for review with Truspilot. We do not “con” customers, and refunds are always issued where they are authorized and in line with our policy. If you believe this review was posted in error or you have a genuine concern, please contact us directly, through our contact form, with your order details so we can investigate and assist appropriately. Please mark you email FAO Renz.
Zipped jumpers
Ordered to jumpers, very thin flimsy material. Several small pulls, nothing like the picture. Poor quality
17. december 2025
Besvarelse fra Golfthing
Hi Mr & Mrs Downie
We’re sorry to hear that the jumpers didn’t meet your expectations in terms of quality and overall presentation. That’s not the experience we want customers to have.
This particular product line is currently under review, and we are actively improving it through customisation and upgraded finishing, based directly on customer feedback like yours.
Thank you for taking the time to share your experience — it helps us identify where improvements are needed. If you’d like us to look into this further, please contact us via our contact form and mark your message FAO Renz.
Kind regards,
The GolfThing Team
Misleading, Cheap, Chinese Tat
I ordered over £100 worth of clothing from Golf Thing, expecting quality items based on their website photos. The experience was extremely disappointing.
The items I received bore no resemblance to the images on the website. The materials were cheap, the branding was generic (e.g., just the word 'Sport'), and the "golf shorts" I ordered were made of an unsuitable, poor-fit material. It appears the sizing is intended for the Asian market; what was advertised as a UK size was far too small.
Delivery took an excessive amount of time, suggesting the items were drop-shipped from China rather than the UK address listed on their website.
While the company offer a refund, save yourself the time and take heed of the other negative reviews online and do not risk ordering from this company. The products are low quality and I feel embarassed handing them over to a charity clothes shop.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Golfthing
Hi Simon
We’re genuinely sorry to hear how disappointed you were with your order, especially given the amount spent and the expectations you had. That’s not the experience we want customers to have, and we understand why this was frustrating.
We take feedback around product presentation, branding, sizing, and overall quality very seriously. We are currently working on improving and customising selected product lines, including branding and fit, based directly on customer feedback like yours, to ensure a more consistent and premium finish going forward.
To clarify for anyone reading, we are a UK-based business that sources and sells products internationally, which allows us to offer a wider range of golf inspired items. We aim to be transparent about this and continue improving how we communicate delivery expectations.
We did offer a refund, and while we regret that your experience led you to feel this way, we appreciate you taking the time to share such detailed feedback, as it helps us identify where improvements are needed.
Kind regards,
The GolfThing Team
Nice products but disappointed in delivery time
Im pleased with the items I ordered, however, I didnt realise how long the delivery would take. I had bought them as Christmas presents and they didnt arrive in time.
15. december 2025
Besvarelse fra Golfthing
Hi Carolyn,
Thank you for your review — we’re really pleased to hear you’re happy with the items you ordered. We’re sorry they didn’t arrive in time for Christmas, and we understand how disappointing that can be when buying gifts.
As a UK-based business that sources and ships some products internationally, delivery times can be longer during December due to increased seasonal demand. We’re actively working to make delivery expectations clearer from the outset.
Thanks again for your feedback and for choosing us.
Kind regards,
The GolfThing Team
delays in delivery and wrong sizing
The sizing was very poor, long delivery lead time.
13. december 2025
Besvarelse fra Golfthing
Hi Brian
We apologise for not matching your expectations, particularly around sizing and delivery time. That’s understandably frustrating, and we appreciate you taking the time to share your feedback.
We’ve listened carefully to customer feedback and have since reviewed and adjusted sizing guidance on this product to help ensure a better fit going forward.
To clarify for anyone reading, we are a UK-based business that sources and ships products internationally, which can result in longer delivery times, particularly during December due to increased seasonal demand. We’re actively working to improve delivery communication so expectations are clearer from the outset.
Thank you again for your feedback. If you’d like us to look into this further, please contact us via our contact form and mark your message FAO Renz.
Kind regards,
The GolfThing Team
Item faulty
Item faulty, trying to get refund and not getting anywhere with the company. They replied to my return email asking me to send pictures of the damage, I’d explained there was no damage but product didn’t work, they asked me to try charging item for 20 mins which I did, still not working. I then get another email saying return requested cancelled as I didn’t answer their emails, sent screen shots of my replies to which I have had no response. Terrible customer service
2. januar 2026
Besvarelse fra Golfthing
Hi Lisa,
We sincerely apologise for the frustration this situation has caused. We did send a follow-up email on January 7th to check if the gloves were working after the advice to charge for 20 minutes, but it seems there was a miscommunication regarding your replies, which led to the enquiry being closed.
Our customer service agent, Renz, will process a full refund for your order and confirm this with you. We truly appreciate your patience and feedback, as it helps us improve our service.
Kind regards,
The GolfThing Team
Disappointed the sox didn't arrive in…
Disappointed the sox didn't arrive in time for Christmas but as they were for my son who golf's he got them for his birthday on 3 Jan. Was surprised and delighted they were waterproof
13. december 2025
Besvarelse fra Golfthing
Hi Elizabeth,
Thank you for your review! We’re sorry the socks didn’t arrive in time for Christmas, but we’re really pleased to hear they made a great birthday gift and that you were delighted with the waterproof feature.
Thanks for choosing us — we hope they keep your son comfortable out on the course!
Kind regards,
The GolfThing Team
The jumper was not as advertised and…
The jumper was not as advertised and very thin and the collar would not stay up !…a very poor product And took 3 weeks to arrive
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Golfthing
Hi Kenneth
We’re very sorry to hear that the jumper didn’t meet your expectations, particularly in terms of how it was presented, the fit of the collar, and the delivery time. That’s not the experience we want for our customers.
We are currently reviewing and improving this product line, including overall presentation and finishing details, based on feedback like yours. This is an active improvement that is currently underway.
To clarify for anyone reading, we are a UK-based business that sources and ships products internationally, which can result in longer delivery times for some items, especially during busy periods. We appreciate that this was frustrating and are actively working to improve delivery communication. Delivery information is available on each product page and our shipping policy
Thank you for taking the time to share your feedback. If you’d like us to look into this further, please contact us via our contact form and mark your message FAO Renz, and we’ll be happy to review this with you directly.
Thanks
The GolfThing Team
Good communication and good quality item
Good communication as I needed to swap to a larger size. Good quality item.
12. december 2025
Besvarelse fra Golfthing
Hi L. Homles
Thank you for your kind feedback! We’re really pleased to hear that the size swap was smooth and that you’re happy with the quality of the item. Providing clear communication and making sure customers get the right fit is very important to us.
Thanks again for your support — we hope you enjoy wearing it!
Kind regards,
The GolfThing Team
Besvarelse fra Golfthing
Hi Nigel
We’re sorry to hear that your experience didn’t meet expectations, particularly around product quality and delivery time. We aim to offer good value-for-money products, and it’s disappointing to hear that this wasn’t reflected in your order.
To clarify for anyone reading, we are a UK-based company that sources and sells products internationally, which can impact delivery times particularly during December due to seasonal courier volumes. We’re actively working to improve both our delivery communication and product quality.
We appreciate you taking the time to leave feedback. If you’d like us to look into this further, please contact us via our contact form and mark your message FAO Renz.
Kind regards,
The GolfThing Team
Complete con Avoid
The quality of the product that arrived is shocking. It's nothing like the imagine displayed on the website. The stitching is dreadful I'd struggle to find a lower quality polo top if I tried.
If it wasn't for the fact that people are being ripped off for their money its so bad it would be funny.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Golfthing
Hi M
We’re very sorry to hear that the product you received fell so far short of your expectations. We take concerns around product quality and accuracy of product images extremely seriously, and it’s disappointing to hear this was your experience.
Feedback like this is reviewed carefully, particularly where it relates to stitching and overall finish, as it helps us identify issues with specific batches or suppliers and make improvements going forward.
We appreciate you taking the time to share your experience. If you would like us to look into this further, please contact us via our contact form and mark your message FAO Renz, and we’ll be happy to review this with you directly and form an appropriate resolution
Kind regards,
The GolfThing Team
Good price excellent service
Good price , accurately described in terms of condition , have used before, and great to upgrade when on a budget , very quick delivery excellent all round . Many thanks
16. december 2025
Besvarelse fra Golfthing
Hi Ian
Thank you very much for the great review! We’re really pleased to hear you were happy with the price, description, and delivery, and it’s great to know you’ve shopped with us before. We truly appreciate your continued support and hope to see you again soon.
Many thanks,
The GolfThing Team
Besvarelse fra Golfthing
Thank you for your review! We’re really pleased to hear that your son loves the water bottle. We appreciate you taking the time to share your feedback and hope it gets plenty of use.
Kind regards,
The GolfThing Team
Didn’t arrive in time for Christmas!
14. december 2025
Besvarelse fra Golfthing
Hi Carol
We’re really sorry to hear that your order didn’t arrive in time for Christmas — we understand how disappointing that must have been. Despite, this we hope that you had a nice Christmas and New Year
To clarify for anyone reading, we are a UK-based business that sources and sells products internationally. During the Christmas period, delivery times can unfortunately be affected despite our best efforts.
We appreciate you taking the time to leave feedback, as it helps us continue improving our delivery communication around peak periods.
Kind regards,
The GolfThing Team
Disappointing quality and length of…
Disappointing quality and length of time to receive item.
6. december 2025
Besvarelse fra Golfthing
Hi,
We’re sorry to hear that your experience didn’t meet your expectations. We understand that delivery times can be frustrating, particularly for items sourced internationally, and as a growing company we are using all this feedback to actively improve both shipping communication and product quality.
To clarify for anyone reading, we are a UK-based company that sources and sells products internationally, including our own branded items.
We really appreciate your feedback as it helps us continue improving our products and service. If you’d like, please get in touch via our contact form and mark your message FAO Renz, so we can look into this further and assist you directly.
Kind regards,
The GolfThing Team
Nothing positive to report - wouldn’t use again
When I placed the order it said that it would arrive in 5-7 business days but actually probably took more than twice that length of time. When it arrived the postage label with my address had been stuck over another one which suggested it had come from China - no issue with that but I could have ordered it myself from Shein or Temu for a lot less.
I ordered a size up (XL) to allow for a jumper to be worn underneath. Let’s say the sizing was way off - it didn’t even fit someone who is a size medium. I was going to return it but discovered you have to pay to return so didn’t bother.
6. december 2025
Besvarelse fra Golfthing
Hi,
Thank you for taking the time to share your detailed feedback. We’re genuinely sorry that your experience didn’t meet expectations, particularly around delivery time, sizing, and the overall value perception. For future readers we are a UK based company and source our goods globally in order to offer a wide selection of items that you otherwise may not have access to.
We appreciate you highlighting the delivery timeframe.shown at the time of purchase —we’ve since been reviewing and updating our delivery messaging to ensure it more accurately reflects international shipping times and avoids frustration like this in future.
Regarding sizing, we understand how disappointing this must have been, especially after deliberately sizing up. Sizing consistency is something we are actively working on with our suppliers, and feedback like yours is important in helping us improve this.
We appreciate your honesty and regret that this order didn’t work out for you. If you would like us to look into this further, please feel free to contact us via our contact form and mark your message FAO Renz.
Kind regards,
The GolfThing Team
delivery was so long and the quality of…
delivery was so long and the quality of that socks is not very good.
13. december 2025
Besvarelse fra Golfthing
Hi,
Hi Andreeva,
We’re sorry to hear that your experience with the socks wasn’t what you expected. We’ve received positive feedback from many customers about their waterproof performance, so we’re surprised to hear this.
Maybe, if you would like, please get in touch with us via our contact form and mark your message FAO Renz so we can look into this further and assist you directly. We really appreciate your feedback as it helps us continue improving our products and service.
Kind regards,
The GolfThing Team
Warm heated gilet
I ordered the heated gilet. It's really nice and warm! Glad i sized up, normally a medium but ordered a large.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Golfthing
Hi Victoria
Thank you for the great review! We’re really pleased to hear you’re happy with the heated gilet and that it’s keeping you nice and warm.
Thanks as well for sharing the sizing tip — that’s really helpful for other customers. We appreciate you taking the time to leave feedback and hope you continue to enjoy it!
Kind regards,
The GolfThing Team
Don’t be fooled it’s not a UK company
Don’t be fooled it’s not a UK company.
the top took forever to arrive. Don’t be fooled because it looks likes a uk company. It’s not. When it arrived it was cheap and nasty looking.
When I enquired where it was on the expected date of arrival they sent me a link to the shipping app. It had just left China. !!! No apology for the delay. Nothing.
6. december 2025
Besvarelse fra Golfthing
Hi Maggie,
We’re sorry to hear that your experience was disappointing and understand your frustration around delivery and the product not meeting your expectations.
To clarify for anyone reading, we are a UK-based business. We source some of our products from trusted international partners in the US, Asia and UK in order to offer a wider range of styles at accessible prices, and this is outlined on our product pages.
We appreciate that international delivery can feel slow, particularly when expectations aren’t met, and we’re sorry that this caused frustration in your case. Your feedback is noted and helps us continue improving how we communicate and support our customers.
Kind regards,
The GolfThing Team
Great product
Great product. I've been looking for something like these for years. Have got a couple of pairs now & ordered one for my wife too!
4. december 2025
Besvarelse fra Golfthing
Hi Steve
Thank you so much for the 5-star review! We’re really pleased to hear you’ve been happy with the product and that you’ve come back for more — and even ordered one for your wife too.
We truly appreciate your support and hope you both continue to enjoy them. Thanks again for choosing GolfThing.
The GolfThing Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.