Golden Egg Energy LTD 

The representative was nice to deal with. He was informative and made the whole transfer process easy.

The advice was given in a clear, concise way and I was able to make a decision based on the best offer for my household.

hi i was very happy with the help i got of your staff to change my Elec and gas over thank you

A very kind man explained in detail how i could change my Gas & Electricity .I was very sceptical at first , but he put my mind at rest .His name was Oliver Toke & he went above & beyond.A great asset to your company .

Super helpful, answered all my questions and found me a better deal - thank you!

The person I spoke to was very helpful and extremely polite

Appallingly rude and abrupt cold call - when I didn't immediately agree to a call back and tried to find out more about the service they were supposedly offering they hung up on me mid-sentence.

Must be the worst sales pitch I’ve ever heard. Let you to believe your making a real saving then move you to the single worst provider you could imagine. Be warned.

The telesales person guided us through the process of switching utilities provider and was very clear about the finer details. Our confirmation email was comprehensive and hope that this communication remains as good when we have been transferred. Highly recommended.

Very pleasent customer service he knew what he was talking about he advised me to keep your number as Egg will call me next year as I excepted his deal saved me ,£10 ,a month

Seems very good , another cheaper standing order.
But i keep getting these phone calls is it too good to be true? I am not expecting any extra payments ,then will be time to give an honest review

Good staff
Very helpful and helped me to save more money than what I had initially assumed I'd saved

Dodgy Maths going on here.

Was recommended people's energy by the company over the phone, asked for details to be provided over email and was not allowed because ot Data protection?!

Was pressured to make a decision then and there, but I asked for a call back the next day and checked the rates with Peoples Energy myself online. They're standard one year fix was indeed cheaper so when they called back I agreed to the switch.

On the confirmation email my tariff was listed as "EXCLUSIVE September 20" and the rate was actually higher than the standard one I could get myself from Peoples Energy website.

From reading other reviews it seems as though everyone has been recommended this people's energy tariff, which I suspect has some commission built in for Golden Egg. I would suggest going to a more reputable company for your energy switching needs as they clearly do not compare actual rates from across the market.

Other issues I noticed with the call -
They are cold calling names and numbers probably harvested from somewhere.

They pretended to a data protection check to get more details from me, and sound more professional, for example:

"Could I please check your date of birth against what I have here" (they don't have my date of birth at all)

Thankfully I have a two week cooling off period to cancel my switch, and will definitely be taking advantage of that. Don't make my mistake!

Because they provide good customer service to people..

Very pleased with the experience and with the price

would really recommend using this company the customer care service is one of the best i have experienced before a young lady rang me she made the switch easy and was very polite to me whilst going through all the information and has saved me a huge saving on my gas and electric bills couldn't recommend them more will definitely be using them again.