Quick response when i needed return lable. .appologised item was faulty, thats never happened before! Able to speak to helpful human on telepone, (Peter)) . delivery was quite quick and used Post... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered what I thought was a heated mat and thermostat. I got a heated mat....seemed expensive just for a mat and where was the thermostat? I rang them up, very helpful man put me through to the rig... Se mere
Virksomheden har svaret
Ordered some replacement Sun blaster lamps, they arrived very well packaged but had been damaged by the courier. Replacements were sent out immediately. Thanks
Hi it was the package came on time so that was good would it be possible to send some instruction on how to use this I my first time please thank you Michael f Williams
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Go Grow is a family run garden centre offering specialist organic, hydroponic and indoor growing solutions. We supply agricultural, allotment, greenhouse and smallholding owners and growers, as well as hobby gardeners. We believe everyone should be able to grow their own food, in any space available. Whether you grow outside or indoors, in soil or in hydroponics, our experienced, friendly team are on hand to provide you with the highest level of customer service to make your growing experience fruitful and successful.Visit us in-store or buy online for professional brands, low prices and brilliant advice. Go Grow and be Happy!
Kontaktoplysninger
Storbritannien
- gogrow.co.uk
4,5
Fremragende
85 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Go Grow
Thanks for your feedback. Much appreciated.
Quick and easy site..Good quality…
Quick and easy site..Good quality products and quick delivery
23. juli 2023
Besvarelse fra Go Grow
Thanks for the positive feedback. It is much appreciated.
Great prices and fast delivery
Don't hesitate to buy from.
Great process and communication along woth fast delivery
13. juli 2023
Besvarelse fra Go Grow
Thanks for the positive feedback. It is much appreciated.
Very speedy delivery
Very speedy delivery, haven't used product as yet, but top marks for customer service*****
31. maj 2023
Besvarelse fra Go Grow
Thanks for the positive feedback. It is much appreciated.
A wrong item is send out with customs paid
A wrong item is send out. As an international order I had to pay customs as well. Send that back it will then cost 3 even 4 times its normal cost to get the right item on my hands. So little to no effort to send out right order. If you are about for one time deal and get exactly what you need then I do not recommend at all. It is just a waist of money and time. If you have
extra time to lose, dealing with them, then you are in the right website
18. maj 2023
Item ordered not delivered In…
Item ordered not delivered In reasonable time. 3 phone calls to find out where it was and all they said was it’s not our department they were only the shop. Very unhelpful
9. marts 2023
Go elsewhere and get what you wanted
I ordered what I thought was a heated mat and thermostat. I got a heated mat....seemed expensive just for a mat and where was the thermostat? I rang them up, very helpful man put me through to the right person who explained the site was confusing and you had to add the thermostat to your basket. She said she would email me the details and offered 30% off price of thermostat. E mail never came . I emailed them asking about a refund on returning mat....no reply. Shall take my money and business elsewhere
2. februar 2023
Besvarelse fra Go Grow
Really sorry to hear you were not happy with your purchase. We really do value all of our business. We apologised for any lack of clarity on the product listing and we fixed it immediately to make it clearer. We did also clarify that the item you purchased was just for the Heat Mat and that if you wanted the Thermostat, we would offer you a discount as a gesture of goodwill. We also gave you the option for returning the item to us for a full refund. Sincere apologies you were not emailed again to clarify who would be paying the return postage cost as the postage cost for returns are in our terms and conditions. We are sorry your experience was not to your satisfaction but we strive to make improvements and respond asap to any issue asap.
Great shop
Great shop! Always have the best equipment and knowledge for organic growers
2. februar 2023
Easy to deal with and good communication
5. januar 2023
Ordered some replacement Sun blaster…
Ordered some replacement Sun blaster lamps, they arrived very well packaged but had been damaged by the courier. Replacements were sent out immediately.
Thanks
30. januar 2023
Uopfordret anmeldelse
Good compactor deal with
Good compactor deal with. Fast and efficient delivery. Issues dealt with quickly and professionally
1. november 2022
Excellent service
Excellent service, swift delivery, discreet packaging and excellent price.
22. august 2022
I ordered a 240 l/min compressor which…
I ordered a 240 l/min compressor which turned out to be WAY too loud and so returned it which GG processed without any issue for me.
Not the product I needed in the end but great service!
23. august 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.