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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Glamcor customer service is exceptional. I purchased an Eclipse Pro light kit, that broke down on me within a year. After speaking with Ann, she was able to help me get my kit replaced. Ann was amazin... Se mere

Bedømt til 5 ud af 5 stjerner

I wanted to upgrade my treatment room lighting, and I was so excited to find the GLAMCOR Horizon Eclipse Pro! Being able to have professional treatment lighting, red light therapy, and blue light t... Se mere

Bedømt til 4 ud af 5 stjerner

I’ve used Glamcor products for decades. I have purchased 3 multi-media kits over the decades, relatively 2008. The first, being Glamcor’s OG, before they had cool to warm color options. I’ve purchase... Se mere

Bedømt til 1 ud af 5 stjerner

Vorrei mettere zero stelle sinceramente!! Faccio trucco permanente ho acquistato n’5 Glamcor , si sono rotte una alla volta prima dal gambo , poi direttamente dal led , assistenza pari a zero! Contatt... Se mere

Virksomhedsoplysninger

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  3. Kosmetikforretning

Oplysningerne kommer fra forskellige eksterne kilder

GLAMCOR is the leading manufacturer of professional portable lighting and vanity mirrors. Pro makeup artist, esthetician, tattoo artist and celebrity favorites. RIKI LOVES RIKI is GLAMCOR's sister brand, high technology applied to prosumer vanity mirro...


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

31 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(31)

15 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Glamcore Glitches: When Service Fails to ShineGlamcore's Instagram puts on quite the…

Glamcore's Instagram puts on quite the show, attracting celebrities to grab our attention. It seems like you need to be a celebrity to get decent customer service these days! I waited 8 weeks for my first order from Glamcore with zero updates. My second purchase, a star tracker, was a letdown - it was totally off. I tried to get it sorted and even sent in a video as asked, but then... radio silence. By the time they responded, they said my refund window had closed. I really expected more from a brand of your standing.

1. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Vorrei mettere zero stelle…

Vorrei mettere zero stelle sinceramente!! Faccio trucco permanente ho acquistato n’5 Glamcor , si sono rotte una alla volta prima dal gambo , poi direttamente dal led , assistenza pari a zero! Contattando l’azienda ti propongono la sostituzione pagando …. Fortunatamente ho trovato un azienda molto più seria

6. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Pessima esperienza elite x

Pessima esperienza. Ho acquistato a luglio 2022 una lampada elite x che ha smesso di funzionare, l'azienda italiana da cui ho acquistato questa lampada ha richiesto assistenza alla casa madre e oggi, dopo 3 sostituzioni che puntualmente si rompevano dopo qualche settimana, si è rotta anche la 4^. La lampada fa così: si spegne all'improvviso e non va più. Terribile esperienza con una spesa di 300€. Devono chiudere, disonesti.

28. juli 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If i could give them negative stars i…

If i could give them negative stars i would. I bought for an event, 3 weeks before the event. I confirmed that it would be shipping in time prior to buying, they said yes. Few days from the event, i messaged them. They stated it would be shipping soon, i asked for a refund, and to cancel the order. Since it would not be here in time like promised. The next email claimed it shipped, suddenly i get a tracking number that night. Then it did not move from printing the label for another week. When i finally got it... it was missing all but one accessory. Again i messaged them... that was over a month ago. They Finally wrote me back today!!! I have a light i can't not use, that still sitting in the box, with a company that that gives Zero f@cos about their customers. They take your money and make you wait for a life time for a message back and the product you paid hundreds of dollars for. Oh and don't bother calling their number, they don't answer. I can't speak on the actual product, since i can't even use it!!!!

1. februar 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Garbage

I bought the fan and light. The fan is pointless. The light flickers. They sent me a replacement that I was finally able to open and it’s a replacement fan! Not light. I specified numerous times it’s the light. Even sent a video. Ridiculous price for crap products. I’m disgusted.

5. november 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

GlamCor great marketing, terrible service

My lamp was delivered in a package that was broken into, holes and crushed like it had been in a wrestling match. The previous lamp wouldn’t turn on. I’ve purchased several lamps from GlamCor (4) when they had a “lifetime guarantee” and excellent customer support. Beware, they’ve outsourced to save money and it shows. Several products I ordered were backlogged, didn’t find out until after I ordered, the representatives really only cared about up-charging to get more from a sale. When reporting how none of the feedback was cohesive and being tossed around from rep to rep, I was offered a 20% discount which I decided against, because they kept pushing other add-ons, so I didn’t trust making any purchase except what was necessary to keep what I had already bought operating. I was treated like I was trying to trick them or get something for nothing. I just wanted a lamp that worked. It’s not worth the hassle how they treat you BEFORE/AFTER you pay. I’ll order from a company that can guarantee their products work and value customer service to supporters who buy their products. Also, going to tell everyone possible about this horrible experience so no one else has to go through what I did.

19. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company is just outright evil and…

This company is just outright evil and I hope they go out of business very soon. For a product so overpriced, they should prioritize customer service.

I’ve had my light for years and during my move recently, lost the adapter. I contacted them so I could purchase a new one and they told me I could, sending me an invoice for $15. They never shipped it and when I inquired they said it was out of stock but they’ll ship it when it’s back. Months went by and they never shipped it. I had to go back and threaten them in order to get a refund.

It was never coming back in stock, because it never was in stock. They literally do not sell the adapters by themselves. They knew that and told me they did so they could get a measly $15 out of me.

I’ve emailed them countless times trying to really understand if they comprehend that I currently have a $300 light from them that cannot be used, and to fix that problem all they had to do was sell me or at least tell me where I could buy an adapter that would work. So now I’ve had to throw a $300 light in the garbage.

Do not shop with this company. You can get the same exact product from B&H Photo Video & Amazon, for less, and much better customer service.

23. marts 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not buy from this company

I had a lamp that stopped working despite it not being old I had to order a new one as they had no parts. It’s 4 months since I paid. I have been told it’s been delivered twice including today. It has not been delivered. Worst customer service ever. Keep my money snd after 4 months of lies still no light.

8. marts 2022
Uopfordret anmeldelse

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