Louise (aftersales) was very helpful with prompt updates when parts of the chain were stalling the process.
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Gilson & Bailey have been really prompt in facilitating viewings. Tom showed me around on the second viewing literally a day later and communicated super quickly and clearly as my sale was negotiated... Se mere
We were assisted by Tom on the sale of an investment flat. From the outset Gilson Bailey were calm, helpful and not pushy. They had been recommended to us by our letting agents. They kept us informed... Se mere
Offered full rental price and 6 months up front , heard nothing then saw property had been reduced . No communication , I called them out about suspected ageism but they denied it . They will not get... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
By your side from first approach to moving day, a team that gets consistent results. Believing that we need to be open when our clients can best use our services, means we provide a full sales service 7 days a week including viewings and market apprais...
Kontaktoplysninger
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I cannot recommend Gilson Bailey…
I cannot recommend Gilson Bailey enough, we bought our bungalow through them and and had no problems at all. Louise the aftersales team was fantastic always keeping us updated and chasing my own solicitor, I'm not moving ever again but if I did i wouldn't hesitate to use them.
Best estate agent I have dealt with
Best estate agent I have dealt with . Sold 2 properties that had previously failed to sell with other agents . Fees reasonable and no long tie in to contract . Tom was excellent negotiating the sale price and Louise in the after sale team kept the sales moving nicely to completion .
Brilliant Service
Having been involved in several house sales in the last few years I feel I’m confident to voice an opinion Gilson and Bailey are second to none for the way they go about their business in a professional friendly way
I cannot speak to highly of them especially Louise Wilson who chased and tirelessly worked to make it happen
Great Estate Agents
I have dealt with Gilson and Bailey several times over the last few years, both in buying and selling flats.
I have always found them to be helpful and friendly. They were assiduous in keeping in communication with me , and also supportive during this process, which can be protracted and stressful at times.
I can unreservedly recommend them. I’m now happily settled in my flat and would use both their buying and selling services again.
Gilson Bailey have asked me to leave a…
Gilson Bailey have asked me to leave a 5 star review, and to be fair I was going to anyway, as they’ve done a good job in selling my property.
They’ve made it stress free for me and have handled everything efficiently, also answered all my silly questions and kept me up to date.
Thank you team GB!
Very happy with the service from Gilson Bailey
Excellent service from Gilson Bailey, right from my first phone call with Tom, and his excellent marketing of my property through to Louise whose calm and professional manner kept things moving smoothly. Thank you GB! 👏
Used Gilson Bailey to sell our house…
Used Gilson Bailey to sell our house and the quality of service was amazing, attention to detail on keeping us up to date with how everything going on was brilliant.
Tom made sure all of our questions were answered whenever we had worries or concerns.
Thanks again Gilson Bailey team
Had a great experience using Gilson…
Had a great experience using Gilson Bailey, exceptionally helpful and informative throughout the process. Tom was extremely helpful and made us feel very at ease.
Great Estate Agent
Buying my first home was a huge milestone, and I’m so glad I had Tom from Gilson Bailey to guide me through it. From day one, he was approachable, genuinely supportive, and always ready to answer my many (many!) questions. His knowledge and advice were spot-on, and I always felt like he had my best interests at heart. I’m so grateful for all his help and can’t recommend him and the team at Gilson Bailey enough for anyone looking to take that big step. Thanks, Tom, for making this first-time buyer feel at ease every step of the way!
Friendly and efficient team!
My experience of buying through Gilson Bailey was stress free compared to what I thought it was going to be. The sales team were patient with me and it really felt as if they were going everything possible to make my experience smooth! When our offer had been accepted the after sales team were on it when it came to chasing solicitors and other people in our chain which put our minds at rest what things were moving along nicely! Would 100% recommend and will be returning if we need to sell :)
Gilson Bailey provided an outstanding…
Gilson Bailey provided an outstanding experience from start to finish. Their team is professional, knowledgeable, and incredibly responsive. They guided me through every step of the process with clear communication and genuine care. I highly recommend Gilson Bailey for anyone looking for top-notch estate agent services.
Offered full rental price and 6 months…
Offered full rental price and 6 months up front , heard nothing then saw property had been reduced . No communication , I called them out about suspected ageism but they denied it . They will not get my business when I sell a 3 bedroom house and 3 bedroom bungalow
Very happy!
We have just completed on the sale of our late Father’s bungalow. Scott and his team were very helpful throughout the whole process. Communication was good, they gave us helpful advice where we needed it. Would happily use again or recommend to someone else.
Zero stars if I could
Zero stars if I could. It seems they can’t be bothered to even respond to an enquiry!! Three emails and ten days later….. tumbleweed. If I was selling and this is how they handle first enquiries, I’d be very concerned.
Update: 6th August still no response.
Unbelievable.
Update: 1st September still no response.
Bored now.
WORST ESTATE AGENT!
WORST ESTATE AGENT!
Whole process of selling took 8 months! Buyer had no ties and was ready to go but incompetence from the agents delayed the process massively.
Rubbish communication. We conducted the viewing. They got the description wrong on the website. The list goes on…
The only reason the buyer didn’t back out was because we got their number when we conducted the viewing and built a great relationship with them.
We should’ve just dealt with them away from the agent!
DO NOT USE!
Edit: just received a call from the estate agents following this review. Who were incredibly rude - they were suggesting that they had saved the sale due to it be over valued and other excuses.
To be very clear. I built a great rapport with the buyer as I conducted the viewing myself. The buyer was about to leave after being left out in the rain while the agent was late. Luckily I was home to run down and let them in.
The journey from start to finish was executed poorly. The property description was incorrect. Which I had to call and ask to be amended. And as above the viewing was a shambles. The only other booking they did make didn’t show up and they didn’t even let us know. Fortunately I kept the buyers contact details and liased with them myself throughout the sale as they stated themselves that they would have dropped out and it was purely because they loved our place and had a great relationship with us that they continued with the sale. They also agreed that they had an awful experience with the agents. Were not kept informed and were told information days if not weeks later after their solicitors or us had already given them the information.
A massively stressful experience which…
A massively stressful experience which we will never repeat. Louise made things a lot worse than it ever needed to be. The whole experience was hideous. We would certainly avoid in the future.
Really good Viewing
I had a viewing last night with Braydn from Gilson and Bailey, couldn't of ask for more, be was polite knowledgeable, and gave us the time to hmmm and aww. Thank you, that was a tops service.
Avoid like the plague
We were buying from a seller using Gilson Bailey, I can say that this was the worst experience I've ever had with an estate agent.
They were pressuring us to complete in as little time as possible, from the get go the agent, Louise Wilson, was hounding us. They will make an already stressful situation more so and are incredibly unprofessional. When everything was completed, we were left a voicemail of them laughing at us telling us "congratulations on completion". DO NOT USE GILSON BAILEY!
Pure scum sold using them at a higher…
Pure scum sold using them at a higher rate than advertised did not tell the buyer that the sit in tennants where leaving so they wouldn’t miss out on the fee ended up costing me more money how they treat people like this is beyond me also was using them to manage it while I was renting it out when I had an emergency even though I was paying them £100 to manage they did not help me once just pure pure scum
Exceptional service…
On phoning to enquire re a certain property Scott Hughes (Norwich) was most polite efficient and so very helpful. After enquiring about our circumstances and preferences it ended up with him suggesting 2 other possible properties for potential viewings We are hoping to relocate so our window of opportunity to view was very small. He managed to secure the 3 viewings on a specified day which was no doubt not an easy task. He referred to me by my first name and went above and beyond. A total credit to the team. Thank you Scott for being so efficient and friendly.
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