Absolutely disgusting! Ordered a gift on July 12th for daughters birthday. Emailed them to ask when it would arrive, got an email straight back to say it would be dispatched soon. Had an email sayi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Se mere
My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Se mere
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
Works also perfectly for overseas customers!
Overseas shipment went great! I had a problem with the tracking number in the shop app so I contacted the customer service & got immediate and helpful response!
The item has a large hole in it
Not received any good
Not received any good. So far this is a scam, no emails reply nothing.
The peanut penguin snowboarding in bad condition
The product came in a bad condition. As soon as the product was opened a part of it fell apart and it also looks very dirty and felt very sticky.
Very happy with purchase
Very happy with purchase. A great gift. Lovely and soft ideal for baby.
Extremely Poor customer service
Extremely Poor customer service, never responded to email or chat bot communications, gave me a tracking link that doesnt exist..... Ignored any attempt to try to contact to ask how far along the shipping process was, it was all just terrible please dont waste your money here for something that probably wont even come!
Great delivery process and recipient…
Great delivery process and recipient really happy with the product.
Great service
Great service. Updated regularly and I was amazed how quick I received my order. Products I purchased were very good.
Fake Jellycats
Fake Jellycats - do not buy from here, I wish I had read reviews before purchasing. See photo compared to a real Jellycat, this is awful and so obviously fake.
Fake jelly cats… DO NOT BUY!
Fake jelly cats… DO NOT BUY!! So upset wasted £50
Fake product
Fake product. Poor quality. Refused to cancel/reverse order. No recourse, unless you want to return the item to China…
HORRIBLE
HORRIBLE. It was my daughter’s birthday and the malachy dragon was out of stock so obviously in a panic i bought the first one I saw. Arrived, FAKE. Imagine seeing your daughter open a present you hadn’t pre checked and it was STIFF. It also looks fake. I am so disappointed. Do not buy from here!
Looks like it could be a fake!
My “Christmas tree” arrived with a tag that said “birthday cake”. The top of the tree was folded over and it was stuffed into a shipping bag.
Sells fake items
Sent fake Jellycat toys. Refused to refund. Had to contact my bank to do a chargeback. The company actually had the cheek to dispute this when the items were clearly FAKE they had fake tags and random names on the tags.
Came from china which was not expected…
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly cat ! Priced same as original jelly cat so feel scammed it is a fairly good imitation but… priced too high for a fake . Wish I’d have read reviews before ordering
The Jellycat was a fake
The Jellycat was a fake, awful, practically no customer service. Took them over a week to respond when I tried to cancel, awful, have sent back and set up a dispute with bank so hopefully okay!
Avoid like the plague! So bad
Great Experience
Bought Audrey Hootsoftly after weeks of looking for her and she came quickly with her little jellycat dust bag! Thank you!
SCAM!
SCAM!!
No confirmation email
No tracking number
No amusable jelly cat
No communication
Refunded via credit card after numerous attempts to company for updates.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.



