Absolutely disgusting! Ordered a gift on July 12th for daughters birthday. Emailed them to ask when it would arrive, got an email straight back to say it would be dispatched soon. Had an email sayi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Se mere
My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Se mere
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Se mere
2,6
Under middel
171 anmeldelser
Bed kunder om at skrive en anmeldelse
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Item is fake have raised a return and…
Item is fake have raised a return and refund request
30. september 2025
Not genuine Jellycat toys
Not genuine Jellycat toys. They won’t refund unless you send the fakes back to china where they’ve come from which costs a bomb. Avoid at all costs!!!
7. oktober 2025
Fake item?
Bought a jellycat Seagull from this website, I’m not sure if it’s fake or has been owned by someone else. More than anything it doesn’t seem like a new item, the hair in the picture is fluffy, the one I bought has matted hair on its head. It doesn’t mentioned it being pre-loved so I can only assume it is not a real item and it was no different in price.
I tried to message them on their website days ago and I am still waiting for a response.
7. oktober 2025
It's fake!!!!
4. oktober 2025
Easy to navigate website
Easy to navigate website , great selection and fast delivery all round great service thanks
7. oktober 2025
Quick delivery.
6. oktober 2025
Excellent service to the UK
Excellent service to the UK, delighted with the Jellycat, gift for my granddaughter.
5. oktober 2025
Still haven't received my order...
Still haven't received my order and zero updates. Would prefer a refund than wait any longer but no one is getting back to me!
6. oktober 2025
Good quick delivery
After reading other reviews I was a bit concerned but my item arrived really quickly
The only downside was it was not packaged very well and took a while to get into shape.
All in all satisfied with everything
5. oktober 2025
Very fake goods
Very fake goods. Had to do a chargeback on my card. Put the one they sent next to the genuine one it’s half the size and poorly stitched
6. oktober 2025
My purchase was perfect
My purchase was perfect. No issues or complaints. Thank you for an easy and safe process.
28. september 2025
Please can people report the website
Please can people report the website. Im in the UK and just googled how to report a scam website and have done a report. If everyone does this the website can be taken down and they can't keep scamming people.
15. oktober 2025
Uopfordret anmeldelse
Broox bat
Arrived in 7 days just as pictured despite the previous reviews my bat looks perfect very happy with service
5. oktober 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.