Very thankful that I have Claudine as a doctor. Even though our relationship has only consisted of zoom meetings and a few messages, I feel like I am truly taken care of and ultimately in good hands.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Overall great experience. My doctor is empathetic, friendly, and makes my health a top priority. She is easy to contact via the messaging system and makes time for me when I need an appointment. I fee... Se mere
Virksomheden har svaret
I can’t say enough good things about this mindful wellness platform for ADHD it’s honestly been life-changing. From the moment I started using it, I felt understood in a way that most apps and p... Se mere
Virksomheden har svaret
I have been with midful for about 2 years and haven't had any issues except for a slight hiccup recently. Their customer service went above and beyond to get everything back on track. Seriously, they... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Kontaktoplysninger
4,7
Fremragende
299 anmeldelser
Har besvaret 89 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The people are very polite
The people are very polite. My initial consult with the therapist didn’t go so well but they were very professional and managed the appointment well. I don’t know if they have an app, but they need one. The website is simple, but it needs a few more features.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Excellent customer care team.
Compassionate,attentive & friendly care team. I’ve found the entire experience with Mindful to be pretty much outstanding. Questions,concerns,issues are addressed quickly. It’s easy to connect with the providers for (questions,appointments,medications). The last thing we (customers/patients) need is added stress,frustration,chaos
Mindful brings peace and balance.
Two thumbs up,highly recommend.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Allen was very polite and expedient in…
Allen was very polite and expedient in getting be taken care of and scheduling my next appointment.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Allen was extremely helpful and…
Allen was extremely helpful and professional and resolved my issue!
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I needed a change in provider (only for…
I needed a change in provider (only for schedule conflicts) and called up the customer service number. Micka was so pleasant and helpful. 10/10 would recommend. Resolved my issue without complaint.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Very great experience especially with…
Very great experience especially with customer service the past few years. Very grateful to have them help me and support my mental health never had any bad issues at all with them would recommend to anyone!
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
My customer service agent Percy was…
My customer service agent Percy was phenomenal and I look forward to working with her again. I called because I was concerned about my medications being out of stock. Within a day she called me back after reaching out to nearby pharmacies and she gave me the best news about my medications not only being in stock but also available for pickup later that day! She was attentive with excellent attention to detail and very polite. I look forward to working with her again if I need to in the future.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
You all are FANTASTIC!
Everyone has been super helpful and taken care of all needs in a timely manner. Micka has been great to work with through customer service and my provider Jean-Marie has been incredible. Thank You so Much!
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The team was really helpful when I can…
The team was really helpful when I can into issues with getting my prescription refilled
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Timely support
Great at getting back to you in a timely manner and assisting with medication refills, pharmacy changes etc.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Aimee was extremely helpful and professional
Aimee listened to my issue and resolved a problem with my pharmacy promptly and professionally.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Quick easy and efficient way that makes…
Quick easy and efficient way that makes it so much easier to get my prescription!
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Great customer service
Great customer service, always willing to go the extra mile to make sure I’m able to receive the care i need. They will work with me to find pharmacies with medication in stock during shortages and are always quick to respond. Can’t recommend enough.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Helpful customer service and responsive…
Helpful customer service and responsive providers make mindful stand out among the in person providers who are hard to get ahold of and have astronomical wait times
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reliable & Easy to use
Great and reliable for people that aren’t able to physically go to their dr each month. Convenient & customer service is always very helpful. The customer service rep I’ve spoken to (Micheal) went above & beyond for an issue I’ve been having.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Great customer service
Great customer service! Always responds in a timely manner.
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I’ve been with Mindful Health since 2023
I’ve been with Mindful Health since before the transition from DONE, and my experience has been mixed. The biggest positive is the convenience of the service — the online model makes getting care much easier than traditional in-person options, which I really appreciate. That said, the convenience comes with some trade-offs.
Over time, I’ve had to switch providers multiple times, which makes it hard to build consistency and continuity of care. There’s also no mobile app, which makes communication feel clunky and outdated. The messaging platform itself is very unreliable — about half the time it won’t even let me send a message.
Response times are another major downside. You shouldn’t expect to hear back from your provider for at least 3 days, so if you need urgent support, this probably isn’t the right service. Scheduling can also be frustrating with limited and sometimes odd appointment availability.
Overall, it’s convenient and can work if you’re patient and don’t need quick communication, but there are definitely areas that need improvement.
1. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
It’s been very convenient and useful…
It’s been a very convenient and useful platform. Mary has been a pleasure to work with and Michael has been great about resolving any issues I’ve had. Fully recommend.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.