It took over a month to arrive and when I reached out to customer service to ask where my package was, they never responded. Finally got my dress and to say I was disappointed with the quality is a ma... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Took over a month to send shipment and receive shipment because you sold something that wasn’t in stock Once we received it, stitching came out as we got it out of the bag.
Its been over 2 weeks and order has still not shipped. I wrote to their Support email and got a basic reply to say 'no hasn't shipped yet, you'll get an email when it does' ... not helpful and longest... Se mere
Absolutely love this lingerie set! 💕 The quality is amazing, the fit is flawless, and it feels so comfortable yet elegant. This brand really knows how to make women feel confident and beautiful. ✨
Virksomhedsoplysninger
Skrevet af virksomheden
At Livetta, we believe lingerie is more than just something you wear — it’s how you feel. Our mission is to empower women to embrace their confidence, sensuality, and strength through thoughtfully designed intimates. From elegant lace to bold, body-hugging silhouettes, every piece is crafted with premium materials and meticulous attention to detail. Whether you're dressing for a special moment or simply for yourself, Livetta offers timeless styles that inspire self-love, confidence, and everyday luxury. With a commitment to exceptional customer service and fast, discreet shipping, we’re here to make your experience seamless from the first click to the final try-on. Join thousands of women who have already discovered the Livetta difference — where confidence begins underneath.
Kontaktoplysninger
Australien
- help@getlivetta.com
- getlivetta.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
2 months have passed and my order have…
2 months have passed and my order have not arrived
Will never purchase from here again
It took over a month to arrive and when I reached out to customer service to ask where my package was, they never responded. Finally got my dress and to say I was disappointed with the quality is a massive understatement.
Ordered since the first of February and…
Ordered since the first of February and still haven’t received my order.
Took over a month to send shipment and…
Took over a month to send shipment and receive shipment because you sold something that wasn’t in stock
Once we received it, stitching came out as we got it out of the bag.
No order received
Its been over 2 weeks and order has still not shipped. I wrote to their Support email and got a basic reply to say 'no hasn't shipped yet, you'll get an email when it does' ... not helpful and longest order processing ever.
Terrible experience
Terrible experience, I made my purchase on January 14th and I'm still waiting for it to arrive.
Items came prompt and they fit great
wonderful!
Absolutely disgusted...I ordered a left…
Absolutely disgusted...I ordered a left shoulder body suit to go under my mother of the bride dress. They sent a right shoulder one, I immediately pointed out the error and that it was only a couple more months before the wedding. I was assured that the correct one would be sent in plenty of time...it wasn't, each week I requested an ETA for replacement they would not give a tracking number and was told it would have to be passed on to another department if I was asking for tracking. Needless to say the wedding came and went and I am still waiting for a replacement 6 months after my first complaint! I would not be ordering again avoid this company like the plague!
Terrible quality
Delivery time was acceptable, however the overall quality was disappointing. Once unpacked, it was clear that the item was poorly made. It has remained unused since. I would not recommend this purchase, as it does not represent good value for money. (Order number 11073)
Shipping fast, good service
Shipping was fast — I received my package in just 4 days and everything arrived without any issues. Customer service was also very friendly and responded quickly to my questions. However, I was a bit disappointed with the product quality, which didn’t match what I had hoped for.
I would actually give them a zero if I…
I would actually give them a zero if I could. They used a non standard courier who left the parcel in an unsafe area-if he even delivered it at all.my husband was home at the time and the courier did not ring the buzzer, leave a note or take it to a different location. The courier took a photo of them at the security gate and then if the parcel-this was not enough evidence that they attempted delivery. Livetta have been extremely unhelpful suggesting I could ask my neighbours (more than 200 apartments of them) if they have seen my parcel. I have asked for a replacement but they have stopped responding and then had the hide to give them a rating. They are a scam. Do not buy from them.
Absolutely love it
Absolutely love this lingerie set! 💕 The quality is amazing, the fit is flawless, and it feels so comfortable yet elegant. This brand really knows how to make women feel confident and beautiful. ✨
Розміри не відповідають дійсності
Розміри не відповідають дійсності, відправляють з китаю, повернути нереально.
Знайшов в китайському магазині в 5 разів дешевше, навіть фото не переробляють, це не бренд а перепродаж китайських дешевих продуктів зі скаженою націнкою.
Wish there was -5 stars
Wish there was -5 stars
Order didn’t arrive.
It was sent back to the warehouse, they do not give a refund and refused to send it again if i am not paying for the postal.
Scam!!!
⭐Order never arrived, no refund
I placed order #5781 in March and never received it. Tracking hasn’t updated in months and support hasn’t helped. No refund, no resolution. Very disappointed. Avoid this company
Returning goods is nearly impossible
I want to return my order, but that turns out to be nearly impossible. The return portal on the website doesn't work at all. Then Livetta offered me a 30% refund, but I simply want to return the item and get a full refund. After several requests, I finally received a return address — in China. However, under EU consumer law, they are required to offer a return address within the EU. What happens next is unclear. To be continued...
Poor quality item
Poor quality item. Also sized down based on the size guide and I still felt like i needed a smaller size. Works I guess. But smells pretty strongly.
Dont reply and wrong sizes
Dont reply and wrong sizes - no costumer service, no returns ex.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








