Scales are useless unfortunately. Inconsistent weight. I contacted customer service who kindly instructed me how to recalibrate the scales which i did, still not right. I have asked to return them... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service is god awful almost non existent. Two methods to communicate, email or a chat. You would think chat would be the faster option but you'd be wrong. Lies on the chat window right off th... Se mere
I waited two months to get this scale. In the two weeks I've had the scale it has been able to make a reading 4 times. I've upgraded my phone, I've changed the batteries in the scale, and yet the app... Se mere
Finally got my scale which seems to work but it took 3 months to receive it. I contacted care 4 times, asked for an update or refund they’ve just kept telling me it was being processed but never would... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Introducing the most accurate Wi-Fi smart scale. Understand your body better with a smart scale that automatically tracks weight, body fat, BMI and lean mass and shows your trends over time. It's the ultimate scale to keep you in track with your fitnes...
Kontaktoplysninger
315 Queen Street West , , M5V2A4, Toronto, Canada
- support@getfittrack.com
- getfittrack.com
This company is horrible!
This company is horrible!! I’ve been waiting 9 months on a product that I still have no received!!! I keep getting told a later date and a later date! I’m sick of it
2. maj 2022
4 months no scale
Totally understand there is supply chain issues but I ordered in January and the scale was supposed to come in two weeks. It wasn’t until I reached out to customer service they said delivery would be in April and I still don’t have it. So product might be great (I don’t know!) but certainly can’t say the same for their customer service
1. maj 2022
Absolutely awful
Absolutely awful. The only way you can get a hold of anyone is through FB messenger. But the most bizarre act of service, or lack thereof, is that they haven’t provided a SINGLE email notification of all of these delays. It’s been more than four months and I still haven’t received my scale. And no, I’m not the only one. There are hundreds upon hundred of us talking about the same issue.
22. april 2022
Ich habe ein Produkt nie erhalten und…
Ich habe ein Produkt nie erhalten und als ich es storniert habe, wurde mir bis heute mein Geld nicht überwiesen und ich werde von Woche zu Woche vertröstet!
Bloß nicht bestellen!
21. april 2022
Uopfordret anmeldelse
Horrible company
Horrible company. I ordered in October and never received my package. Now I’m waiting for a refund since March. Still waiting !!!
11. april 2022
It has been over 6 months and I haven't…
It has been over 6 months and I haven't received my order. This is unacceptable. Reached out to company for refund, awaiting a reply.
6. april 2022
Uopfordret anmeldelse
Unhappy
I ordered the scale on Sept. 27, 2021. As of to date I have not received the scale. I have been told after contacting them that there was a delay in shipping. I don't think it takes this long to ship a product unless you never had the product to begin with. I have requested a refund more than once, but all I get when I contact them is another promise of an approximate ship date. I think they should show that this is a legitimate company by refunding customers.
6. april 2022
Uopfordret anmeldelse
SCAM!
SCAM!! Package never arrive even after 6 months. Canceled for refund but they took forever. I would stay away from this company.
4. april 2022
I’ve been waiting since December for my…
I’ve been waiting since December for my scale and I still don’t have it.
3. april 2022
I ordered my scale Jan 1
I ordered my scale Jan 1, 2022 and it still has not been delivered yet.
3. april 2022
Haven’t Received product yet
I ordered my FitTrack first week of January. My shipping date keeps getting pushed back. Was Feb. 14, then March 21, Now it is May.
I understand supply chain issues, but this is bizarre!
3. april 2022
Terrible experience
Terrible experience. I cancelled my order after them pushing the delivery date back by three months, three separate times. They told me they would refund me for my purchase and never actually did. Do NOT but from this company! It is a completely scam and they have terrible customer service.
2. april 2022
Poor communication with customers
I placed my order on December 29, 2021. At that time it was indicated there would be shipping delays. Under the current environment I was understanding. However, after two months with no communication or estimation on delivery I had to reach out. I find odd that there is no actual customer service phone number to call and my primary way to contact customer service was through Facebook. Once I was able to make contact, which took about a week, a March 31 delivery date was given. I still have not received my product and the last response from customer service was that it would be the end of April. My biggest issue is that all of this communication has been at my initiation. I understand there are delays but there should be a better and regular system of communicate with customers as to the status of their order.
2. april 2022
0/10 would not recommend
I placed an order January 2 and still have not received my scale (April 2 currently) Will never order or recommend this to anyone due to the significant delay.
2. april 2022
I never received my scale I ordered in…
I never received my scale I ordered in December. It’s April now.
2. april 2022
If I could give zero stars, I would.
I find it really funny that Getfittrack would even ask me for a review, given that I ordered my scale in December and still haven't received it. There has been no communication about the repeated delays-- I've had to proactively reach out and ask where my order is.
1. april 2022
Don’t Be In A Hurry To Get This Scale
It’s been 4 months and I still haven’t received my scale. Every time I ask for an update on my order they keep pushing back the shipping date. So frustrated with this company.
1. april 2022
I ordered this fit track scale in…
I ordered this fit track scale in December and never received it as of March 31
31. marts 2022
Still haven't even received it
31. marts 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.