Scales are useless unfortunately. Inconsistent weight. I contacted customer service who kindly instructed me how to recalibrate the scales which i did, still not right. I have asked to return them... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service is god awful almost non existent. Two methods to communicate, email or a chat. You would think chat would be the faster option but you'd be wrong. Lies on the chat window right off th... Se mere
I waited two months to get this scale. In the two weeks I've had the scale it has been able to make a reading 4 times. I've upgraded my phone, I've changed the batteries in the scale, and yet the app... Se mere
Finally got my scale which seems to work but it took 3 months to receive it. I contacted care 4 times, asked for an update or refund they’ve just kept telling me it was being processed but never would... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Introducing the most accurate Wi-Fi smart scale. Understand your body better with a smart scale that automatically tracks weight, body fat, BMI and lean mass and shows your trends over time. It's the ultimate scale to keep you in track with your fitnes...
Kontaktoplysninger
315 Queen Street West , , M5V2A4, Toronto, Canada
- support@getfittrack.com
- getfittrack.com
Simple to use and give me the metrics…
Simple to use and give me the metrics needed. My partner and I each use the scale and compare data each week. Good for weight-loss.
7. juli 2023
Uopfordret anmeldelse
Bought this 2 years ago
Bought this 2 years ago, and been loving it. They've been improving their app a lot which it now comes with "coaching" which gives you breakdown on why your body composition is a certain way and what to do. Super powerful stuff! Would definitely recommend it, just based on the accuracy alone
6. juli 2023
Uopfordret anmeldelse
The app is horrible
The scale was fine. The app is horrendous!! It stops unexpectedly all the time, freezes, won't open. Customer service tried to help with numerous troubleshooting ideas. After 3 months of messing around, I finally had to get firm and demand a return & refund. It's a great concept, but the technology is not ready quite yet. The CS manager that helped me in the end was helpful. The product is horrible though.
3. marts 2023
I tried to cancel my monthly charges…
I tried to cancel my monthly charges and my account but was not allowed to cancel
1. juni 2023
If I could give zero stars I would
If I could give zero stars I would. This scale is a scam. The app and scale interface is a disaster. Do not buy this scale.
3. marts 2023
Results are pretty damn accurate
I seriously can't recommend this company and their smart scale enough! The app was amazing, and it gives you insights that none of our other cheaper smart scale does...We also weren't sure how accurate it was, so my husband tested it with the more expensive machine at the gym, and the results came back pretty similar. I decided to follow their program and have lost 28 lbs so far. You really can’t beat what this can do for the price. Highly recommend!
15. april 2023
Uopfordret anmeldelse
It took a year to receive my scale
It took a year to receive my scale. I understand due to the whole COVID catastrophe there were production problems. However, I had to ask about my order which eventually I just gave up and resolved to not receiving the product. COMMUNICATION really would have been a plus. I haven't even taken the scale out of the box due to my disappointment. I don't even want it anymore.
13. marts 2023
I was not reimbursed from my returned…
I was not reimbursed from my returned fit track.
1. november 2022
Taking regular money from my daughters…
Taking regular money from my daughters account. She never ordered anything!
They act like a scam
Stay away!
23. november 2022
Uopfordret anmeldelse
No customer service
I've reached out twice and never got a response. Supposed to have access to the health+. There is no customer support.
3. oktober 2022
Billed me for free trial
1. oktober 2022
the app would not link with health data…
the app would not link with health data in apple for several months until recently it was repaired
6. oktober 2022
I wouldn’t know
I wouldn’t know! i’ve never received my FitTrack since I ordered it in May. I assure you, I’ve checked on it many times and keep getting the run around.
16. august 2022
Waited 4-6 weeks for my shipment and…
Waited 4-6 weeks for my shipment and then nothing happened. Contacted support they said oh it will be another 4-6 weeks. Waited that and still nothing. Told it would be another 4-6 weeks waited that and still nothing. Had to cancel the order
14. august 2022
I am still waiting for my scale
I am still waiting for my scale. Ordered 15 weeks ago. Payment taken at time of order.
11. august 2022
I never received the scale I paid for
I never received the scale I paid for. You company it very broken!
10. august 2022
Regrets
My friend and I both ordered on May 7th and we were so excited to get our FitTrack and 3 months later still nothing. I'd love to give this a good review but I can't review a product I never received.
6. august 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.