I wanted to say thanks Chip for innovating with their Spring Prize Draw and new Smart ISA in April. I've been with them since 2017 and having a spread of money across savings, investments and a Prize... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The worst pop up unregulated bank known to man. My mother has £4k in the bank. She's now passed away and they are refusing to pay my mom's funeral! Financial ombudsman have said they have tons o... Se mere
Virksomheden har svaret
I opened an account that wasn’t right for me and asked to revert back to original account this was dealt with professionally and I didn’t loose any interest over the period. Happy with the service I r... Se mere
Virksomheden har svaret
I asked a not-very-straightforward question. Got a full and comprehensive answer by e-mail, clearly and logically presented. I was blown away - I've never had a response to an online query so good. If... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Chip
Skrevet af virksomheden
Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.
With Chip you can:
- Start investing from £1 with our range of investment funds.
- Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
- Track your entire investments and savings portfolio in one place.
- Set your financial goals, link an account and save for those milestone moments.
- Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
- Open any of our savings accounts completely free within minutes2.
- All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
- UK-based customer support available 7 days a week.
Everything else you need to know:
- Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
- Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
- Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
- When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.
Kontaktoplysninger
232 Shoreditch High Street , E1 6PJ, London, Storbritannien
- hello@getchip.uk
- getchip.uk
4,4
Fremragende
5 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent communication…
Excellent communication…. highly recommend for all savings and investments.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Karen,
We always aim for the support we provide to be as clear and concise as possible so it is great to hear this was the case for you as well, thank you very much for the recommendation.
The Chip Team
My prize draw stuck in February told…
My prize draw stuck in February told them nothing done about it
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Geoff,
Thank you for your feedback. We are sorry to hear that your previous interaction did not result in a satisfactory resolution. We are looking into the status of the March prize draw transition now to ensure all accounts are displaying the correct information. We value your trust and are committed to resolving this for you as quickly as possible, if you do need any further support in the meantime please do reach out to us via the in app chat.
The Chip Team
I must say the communication that I had…
I must say the communication that I had with Ben has been outstanding. He has understood my request and has helped me all the way brilliant service thank you very much Ben.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Brian,
Thank you for your kind words. We are pleased to hear that Ben provided such an outstanding level of service and that you felt fully supported throughout the process, I will be sure to share your appreciation with Ben directly.
The Chip Team
My query was dealt with quickly &…
My query was dealt with quickly & effectively
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Jane,
Thank you very much for the review, we are delighted that we could assist you effectively and promptly which is what we always aim.
The Chip Team
Excellent service
Really speedy, comprehensive and helpful reply to a query I sent via online chat,
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Gina,
Thank you very much for your kind words, we always want to make sure you are not waiting unnecessarily and we get back to any query as soon as possible, so it's great to see this was the case for you as well.
The Chip Team
Sorted pdq!
Had a detailed query. Wrote a short email describing issue on their chat. Within an hour got a detailed, comprehensive response and offer to follow up if needed. Simply stunning from a bank!! Highly impressed
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Speedy,
Thank you very much for your feedback. We recognize that providing a detailed and prompt response is vital when managing your financial inquiries and It is gratifying to know that our team met this standard and resolved your query comprehensively within the hour.
The Chip Team
Fantastic service. Thank you.
Every advisor I have spoken to within Chip, has been quick, professional and friendly. They got back to me straight away and answered all my queries. Thank you.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi L Witt,
There’s nothing we like more than providing fast, friendly help when you need it. Thanks so much for the kind words and for trusting us with your savings journey!
The Chip Team
I had a query re linking my bank…
I had a query re linking my bank account.
My enquiry was dealt with quickly and my concerns taken seriously.
A staff member explained why this had happened.
The problem was with my bank but I’m impressed that they are going to look into it even though it’s not their problem.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Julie,
It’s great to hear you had such a positive experience! We take every concern seriously, especially when it comes to linking your accounts. We're glad we could explain the 'why' behind the issue and help you navigate it.
The Chip Team
Love Chip and it's simplicity and ease…
Love Chip and it's simplicity and ease of use!
I had a question regarding a recent transaction and Ben answered my question very quickly.
Can't rate Chip highly enough!
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Neatley,
We're so glad you're loving the app's simplicity, that’s exactly what we’re aiming for. We'll be sure to pass your kind words on to Ben as he’ll be thrilled to hear he could get your transaction query sorted so quickly. Thanks for the high praise!
The Chip Team
Happy as Chips!!
During my 3 years saving/investing with Chip I've been pleased with my returns and always received a prompt response and helpful advice whenever I've needed customer help. Last week I broke my phone and again received great support and advice from the Chip Team - Thanks for your help Alhan, good to know you were there.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Graham,
A broken phone is never fun, but we're so glad Alhan was there to make the recovery process a bit easier for you. It's amazing to know that our 'prompt and helpful' advice has hit the mark for you over the last three years. Thanks for the high recommendation!
The Chip Team
Don’t bother with their prize savings account
Don’t bother with their prize savings account. They push it as an alternative or addition to premium bonds but it’s so very very different. You don’t know when the prizes are announced and despite checking my account says I’m in the next draw but doesn’t tell me what my results for the last draw was.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Brian,
We appreciate you raising these concerns. We aim to ensure all participants are fully informed; currently, all winners are notified via email within five working days of the draw. If you win the Grand Prize, our team will also contact you directly by telephone. We understand that more explicit in-app confirmation of 'no-win' results would be helpful for peace of mind - I can confirm this is always updated when the draw has been run, and we are looking into how we can improve this transparency in future updates.
The Chip Team
I contacted Chip to request some…
I contacted Chip to request some historical statements. They were helpful, friendly and efficient and emailed me relevant documents the same day. I was hugely grateful for their first class service and would happily recommend them to family and friends.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi LR,
We are so glad we could help you out, and thank you for the lovely feedback! We know that hunting down historical statements can sometimes be a bit of a chore, so we're happy the team could make it quick and easy for you.
The Chip Team
Excellent customer service
Great to save with. Excellent customer service if you need it. Really quick and very helpful
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Amanda,
Thank you very much for your high recommendation. We are pleased to hear that you are finding Chip an excellent platform for your savings and that our customer service team has provided the quick, helpful support we always strive for.
The Chip Team
Good service,
Chip showed that it responds well to customer issues. I was very satisfied with the service I received,
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Malcolm,
Thank you for your positive review. We are delighted that you were satisfied with our response to your recent inquiry. We strive to provide effective and professional service at every touchpoint, and we truly value your feedback on our performance.
The Chip Team
Strong recommend
Easy to use and with great, swift customer service should you need any help. Strong recommend!
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Victoria,
Thank you so much for sharing your positive experience with us. We are committed to providing a streamlined service backed by prompt customer support, and we are delighted that you would recommend our platform. We look forward to continuing to support your financial goals!
The Chip Team
It’s honestly the best customer service…
It’s honestly the best customer service out there. Fast, good chat and highly effective. Faultless.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Stuart,
We are delighted to hear that you found our support both fast and highly effective. Maintaining a standard of faultless service is a collective effort at Chip, thank you for your support and for being a part of our community.
The Chip Team
I had a query that was puzzling me
I had a query that was puzzling me and the guys at Chip were very quick to find me reassuring answers without me having to repeat my problem.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Campden,
Thank you for the positive review. We are delighted that our team could assist you so effectively. Minimizing friction and providing accurate information are top priorities for us, and we are glad we met those standards during your recent interaction.
The Chip Team
I have invested £2000 in Chip and as it…
I have invested £2000 in Chip and as it appears to be earning no interest, would now like to withdraw the full amount. This is proving difficult to do. The app insists I must give Chip 90 days access to my personal bank account. I do not want to do this. I'm not sure what to do to withdraw my money.
Today - 25.2.26 Chip responded helpful and enable me to withdraw the money without having to give access to my personal bank account.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Jane,
Thank you for taking the time to share this, and I am really sorry you are finding the withdrawal process frustrating.
Chip uses open banking to verify accounts securely when moving money, please get in touch with us through the in-app chat so we can look into your account and guide you step by step. If you cannot access the app at all, please email hello@getchip.uk with your details and we will help you as quickly as possible.
We want to make sure you can access your funds easily and feel confident using Chip, so we are here to support you.
The Chip Team
Excellent App
Excellent App, with helpful staff who responded promptly to my enquiry.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi Sue,
Thank you so much for the lovely feedback.
We are really pleased to hear you are enjoying the app and that our team were able to help quickly with your enquiry. Providing clear, prompt support is something we care a lot about, so it means a great deal to hear that reflected in your experience.
The Chip Team
Glen & Rikki at Chip went over and…
Glen & Rikki at Chip went over and above to help resolve the issue I had receiving OTP’s when I upgraded mobile phone and moved networks .
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Chip
Hi HA,
Thank you very much for sharing this, it is rewarding to know our team successfully navigated this for you, sometimes network issues can cause delays in the OTP's being received.
I will ensure that both Glen and Rikki are recognized for their commitment to seeing your case through to resolution.
The Chip Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.