I had so many complicates at the beginning but the support agents were so helpful in assisting me with the problems. I totally recommend this, it's cheap and fast. LOVE YALL
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a game for my switch, which ended up being a profile, which broke Nintendo's piracy rules and my switch was permanently banned! Don't trust these guys
I purchased 'The Binding of Isaac: Afterbirth+' (Order #75289) for €21.99. The product page clearly showed a 'Key' icon and stated 'Game delivered to you digitally', leading me to believe I was buyi... Se mere
I am very satisfied with the service provided. Everything works smoothly. Support is friendly and available 24/7. If complications arise, help is provided quickly and, where possible, solutions are fo... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Digital store selling cheap downloadable console games with focus on Nintendo and PlayStation
Kontaktoplysninger
Storbritannien
- info@getagame.com
- getagame.com
2,7
Under middel
241 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customet service
Great customet service, veru wuick to reply
21. oktober 2024
Uopfordret anmeldelse
over all great service!!
over all great service!!! explains how to access the order in great detail,and the fact I have access to all the other games. and only purchased one is a great bonus feature.. especially if you have kids like I do. thank so much getagame.
19. oktober 2024
Uopfordret anmeldelse
its an okay system but i wish they…
its an okay system but i wish they would be more clear about the way they work. if i knew i wouldn't have bought it. costumer service was good tho, well one of them was, the other one did not respond.
17. oktober 2024
Uopfordret anmeldelse
Besvarelse fra GetAGame
Hello Nova,
Thank you for sharing your feedback with us. We're glad to hear you were satisfied with our customer service, and we apologize if parts of our process were unclear.
We aim to be fully transparent about how our system works, and we're sorry if any details were unclear prior to your purchase. We’ll review our communications to make sure everything is as straightforward as possible, so customers have a complete understanding before making a purchase.
We also apologize for any delay or lack of response from one of our support representatives. We’re continuously working to improve our response times and ensure consistent service across the board.
If there’s anything specific you’d like clarified or if you have further questions, please don’t hesitate to reach out. We’re here to help!
Thank you,
GetaGame Team
it was littel complicated how the…
it was littel complicated how the webside worked my order didnt work and contacted support and got help that i needed
28. september 2024
Uopfordret anmeldelse
Do not give them money
Do not give them money
Just a bunch of chinese scammers. It seems like you will get a key for a game but you ONLY GET AN ACCOUNT. When asking for a refund i had to have a 30 minute conversation to convince them TO RETURN MY MONEY. AND THEY STILL DID NOT SEND IT EVEN WHEN THEY SAID THEY WILL!!!!! I had to contact my bank to get my money back.
18. september 2024
Uopfordret anmeldelse
Besvarelse fra GetAGame
Dear Vlad,
Thank you for sharing your experience. We're very sorry to hear about the issues you encountered and appreciate the opportunity to address them. We want to clarify that our goal is to provide a transparent and reliable service, and it seems there was a misunderstanding regarding the product type you purchased.
We take concerns about refunds very seriously, and it's disappointing that your refund request was not processed smoothly. We will investigate this further to ensure it doesn't happen again.
Please reach out to us directly so we can look into this specific case and ensure that any unresolved issues are taken care of. Your feedback helps us improve, and we value the opportunity to make things right.
Best regards,
GetaGame Team
More than one game, for the price of one game!
I purchased just one Nintendo Switch game, and when I got to the account, I was surprised that there are more than just one game, and was told that it's OK to play those games, for free.
The support staff was also very helpful!!!
22. september 2024
Uopfordret anmeldelse
Stay away
Stay away. Bought a game thought it was the code of a game I bought, but instead turns out it was an account. Could play the game for about a week then it kick me out.
Could find anywhere that you bought an account and not an game code
Now I hope I can get my money back.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra GetAGame
Dear Kund,
Thank you for your feedback, and we apologize for the confusion and inconvenience. We understand how frustrating it must have been to expect a game code and receive an account instead. We do our best to clearly state the product details, but it seems this wasn’t clear in your case. We'll review the listing to ensure it's more transparent moving forward.
Regarding the account access issue, please contact our support team, and we will investigate what went wrong. We also want to assist with your refund request if that's your preferred resolution. Your satisfaction is our priority, and we're committed to making things right.
Best regards,
GetaGame Team
Besvarelse fra GetAGame
Dear Jorja,
We’re sorry to hear that you feel this way and appreciate your feedback. Our goal is to provide a trustworthy and positive experience for all our customers. If something went wrong with your order or there was any misunderstanding, we’d like the opportunity to make it right.
Please reach out to our support team with your details so we can investigate the issue and work towards a resolution. Your satisfaction is important to us, and we're here to help resolve any concerns.
GetaGame Team
Attention ~ suspicious ~ you don’t geht the game on your main account ~ no refund
Attention! You didn’t get the game for switch on your main account. You had to create a new account and use this with your main, but still the game is in another account.
This is nowhere described or telling you this; they don’t accept a refund (also if you didn’t redeemed the game at all).
Can definitely not recommend this. Everything is very suspicious, not trustworthy.
Leute, ihr müsst um das Spiel zu kaufen einen neuen Account erstellen (Für die Switch-Spiele). Das wird nirgendwo erläutert oder überhaupt erwähnt. Auch wenn ihr das Spiel noch nicht aktiviert habt, bieten die euch keine Erstattung. Ist nicht vertrauenswürdig!
1. september 2024
Uopfordret anmeldelse
Minus 5 Sterne..
Minus 5 Sterne..
Betrug am Kunden,Firmensitz in Hongkong,Chatsprache englisch ,weder Game code noch Anmeldung funktionieren.Auf Anfrage im Support wird einem gesagt der Code soll nochmal probiert werden,der natürlich gar nicht funktioniert.Und jetzt nach einem halben Tag blabla wird gesagt in den nächsten Tagen bekommt man das Geld zurück.
Das glaub ich erst wenn ich es sehe.
31. august 2024
Uopfordret anmeldelse
Very good support
Very good support, all done with professionalism, thanks !
28. august 2024
Uopfordret anmeldelse
A complete scam
A complete scam, they will steal your account info and data....STAY AWAY FROM THEM👍
24. august 2024
Uopfordret anmeldelse
Besvarelse fra GetAGame
Dear Morais,
Thank you for your feedback. We're sorry to hear about your concerns, but we want to assure you that there's absolutely no way for us to access or steal any personal account information from our customers.
We take privacy and security very seriously, and all transactions are handled securely through industry-standard encryption to protect your data. Our business is built on trust, and we strive to provide a safe and reliable experience for all our customers.
If you have any specific concerns or issues, we encourage you to reach out directly so we can address them. We're here to help and ensure a positive experience.
Best regards,
GetaGame Team
I didn't know I was purchasing an…
I didn't know I was purchasing an account which was a superb plus. Great customer service, they helped me quite quick.
24. august 2024
Uopfordret anmeldelse
Fuire absolument : Arnaque
Ils vous vendent des licences à partir de nouveaux comptes.
J'ai demandé l'annulation de ma commande avant de recevoir les codes. Ils ne m'ont jamais répondu malgré mes relances.
Ensuite, subtilité : si vous jouez à cette licence en utilisant le compte utilisé pour télécharger ce jeu, vous n'aurez plus accès au jeu.
D'ailleurs, le compte ne vous appartient pas : vous ne connaissez pas l'adresse email et le mdp est temporaire. 24h après, le mdp ne marche plus.
Vous contactez le support chat et ils vous disent que vous n'avez pas respecté les conditions générales d'utilisation et que vous avez perdu la possibilité de jouer aux jeux achetés...
Il ne reste plus que vos yeux pour pleurer.
FUIRE ABSOLUMENT CE SITE
DES VOLEURS
CONCLUSION : ma Nintendo Switch a été bannie par Nintendo. C'est définitif, aucun recours possible.
Celà signifie que plus aucun service en ligne disponible : vos jeux dématérialisés (!!!), les màj des jeux, les parties en lignes, etc.
Je le regrette amèrement !
19. august 2024
Uopfordret anmeldelse
Be aware of the fradulent behavior
Be aware of the fradulent behavior this store practice.
They act as if they are selling the game itself. But they sell a entire new nintedo account with the game (Switch).
But they do not mention this, so it is fradulent behavior and they have been reported for this.
7. august 2024
Uopfordret anmeldelse
great customer support
great customer support, easy setup and website. Awesome prices
10. august 2024
Uopfordret anmeldelse
Online Accounts only... bad exp
Online Accounts only...Not in the info. Thought i get game code. Got the game at the end after chat bot an difficult prozedure but not a good experience and a third Person on my switch Account. Pay 3 Bucks more on an other Sites plz
5. august 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.