Gerrards Auction Rooms Anmeldelser 

237
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Got really great value for money on their costume jewelry lots and the order was fulfilled quickly by Leighanne, who was excellent to deal with throughout the entire process. Highly recommend this auc... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

buying from the auction was easy. The packaging was excellent, Carole did a very good service. P/P was a little excessive compared with other auction houses.

Bedømt til 5 ud af 5 stjerner

Received my item today that I bought the previous Sunday ( 5 days) Absolutely outstanding service and the packing was almost as good as what I would do, a pat on the back for Carole 😉 for that! Wi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Visited the auction event in Inverness this morning. Didn't know what to expect as this was our first experience but it went so smoothly. We were impressed with Simon's professionalism and the way... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Auktionshus
  2. også i
  3. Kunst og antikviteter
  4. Onlineauktion
  5. Smykkeopkøber

Skrevet af virksomheden

Auction Rooms, House Clearance & Jewellers


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(237)

87 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Second time visiting

This was our second visit, I had a small amount of items which I got a good amount for. Also took my mother in law along and she was delighted with what she got for her items!!

We would definitely recommend to family and friends!!

15. juli 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Thank you for your lovely 5* review. I'm glad you were happy with our offer and that you will happily recommend us to your family and friends. We hope to see you again soon. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Gerrards were helpful & efficient

Gerrards were helpful & efficient. Goods bought at auction were shipped quickly and well packed.

1. juli 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Sarah, Thank you for leaving us a 5* review. We really appreciate you taking the time. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

I went along to an event in Penicuik…

I went along to an event in Penicuik with old broken silver and gold. Simon was friendly and gave me a valuation which to be honest was double my expectation and I got cash immediately. Highly recommend.

15. juli 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Katey, Thank you for your great review. We love exceeding expectations! We're glad you were happy with our offer. Please tell your friends before we visit your area again. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Gerrards Auction Room are easy to do business with…

Gerrards Auction Room are very easy to do business with. Efficient in-house packing and postage service which is very convenient. Thanks to Carole for my latest purchase!

26. juni 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Robert, Thank you very much for taking the time to leave us a 5* review. It's always nice to hear we are giving a good service. I will pass your comments on to Carole. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Lovey experience today

Lovey experience today taking jewellery down to the local hotel. Met a lovely lady called Elizabeth and she made it so easy for me, I had taken jewellery down and was pleasantly surprised with what I was offered. If you have jewellery that is just sitting around I would highly recommend taking it to Gerrards, it was so easy to do

1. juli 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Sharon, Thank you for your lovely positive review. I'm glad you were pleased with our offer and service. I will pass your comments on to Elizabeth. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Lizzy and Debs were great

Lizzy and Debs were great. Friendly, honest and fair throughout the visit. Can't recommend highly enough. Completely satisfied with the outcome.

17. juni 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Thank you very much for your 5* review. Glad you were pleased with our services. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Good experience Gerrards Road Auction

Received leaflet through door decided to go along to local venue close to me.
Met Lizzy at Seamill Hydro. Seamill. She was friendly, knowledgeable and easy to talk to. Sold some jewellery and money was transferred to my bank account there and then, very efficient service.

19. juni 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Linda, Thank you for taking the time to leave us such a lovely positive review. I will pass your comments on to Lizzy. Gerrards customer service team.

Bedømt til 2 ud af 5 stjerner

Know the carat of gold that you are selling and know the weight



I visited these people on June 16th whilst they were in Oban buying gold etc.

I had 31g of 9ct gold to sell (scrap value) and the buyer offered me a price which worked at approximately £31 per gram.

I declined her offer and said she’d have to do better than that.
She then rang her boss? And told him I was looking for £35 per gram which was incorrect. I was looking for the live gold price which was hovering just under the £38 per gram (9ct gold).

The offer went to £33 per gram - I declined. Then we got to £34 per gram which I accepted. My gold would have been taken home and put away and likely forgotten about thus why I took the £34 per gram.

She also said that her boss would sell it on for £37 per gram.

I then brought out some gold rings with gemstones. The buyer can’t tell without testing whether these are genuine (which they were) so she deducted a random 7g from the overall 17g weight. Which was an absolute no-no.

To anyone thinking of selling, I will say the following:

Split your jewellery into 9ct, 18ct groups.
Know the weight of what you’re selling. Go to the post office, scales there are fairly accurate.
(The Post Office scales were apparently 1g out/less than the buyers scales).
Jewellery with gemstones: sell privately.
Keep up to date with the live gold prices.
Don’t accept their first offer and don’t be afraid to speak up.

EDIT IN RESPONSE TO THE REPLY FROM LIZZY from GERRARDS AUCTION ROOMS:

Let’s clarify a few points Lizzy.

After weighing my gold, you did not tell me the weight - I asked you what weight your scales were showing.

Accurate? The Post Office scales read 32g whereas your scales read 31g. You did not offer me £30 per gram but offered me £930. Likewise when I sold 2 items to you earlier on in the year, no mention of weight just an under value of my mothers gold.

Gold prices vary throughout the hour, I was well aware of that.

£30 was a good price to offer, said Lizzy. When the price of gold didn’t drop below £37 per gram that day. (9ct scrap gold). A good price for the buyer only.

No pressure or obligation to sell, no one mentioned there was!

The ‘decorative’ rings I took to sell were all hallmarked. One having DIA stamped. I’ve no doubt some would have been added to the ones already for sale at your shop/auction in Lytham St Anne’s.

The amethyst and diamond ring that you offered me £100 for, was streets ahead of the amethyst and clear stone ring that you had on your auction site on the 14th of June. That had an estimate £180 - £240 with a starting bid of £180. Certain my ring would’ve gone on for a £250 starting bid, had I sold to you.

The above statement is an honest reflection of what took place in the Library in Oban that day.

As mentioned, know the weight of what you are selling. Know the purity of gold. Follow the live gold prices and don’t accept their first offer, nor their second offer either.

16. juni 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Thank you for your review. We take all feedback seriously, however I strongly disagree with the points raised.

I told you straight away after weighing your gold that you had 31 g of 9 carat gold. This was accurate as you had already weighed the gold yourself. You agreed with this and you asked me what I was paying per gram. For the specific gold you brought in I offered you £30 a gram. Gold prices can vary day by day and depend on whether the gold is fully hallmarked, whether it is more than just scrap ie a better piece that we could sell and the quantity of gold being sold.

On that particular day I felt £30 a gram was a good price. However, you insisted that you needed more - hence the reason why I rang my boss to see if we could meet your requirements.

I feel I was helpful and accommodating and as a result offered to pay the £34 that you were looking for.

You accepted this offer. You didn’t have to - all our offers are given offers without any obligation and zero pressure. I am always very fair to all my customers.

As regards your rings. These were 9 carat decorative rings and the stones were of no value. I could therefore only give you the weight of the gold.

As regards the live gold prices the site you referred to on your phone was not our website. You will always get 10% more if you post your gold off to London or Birmingham and I am always transparent about this. We offer a face to face convenient friendly professional consultation . We pay you immediately with no waiting involved and many of our customers appreciate this and are happy with our service.

If you wish to contact me to discuss the matter further please do not hesitate to contact me on 07703 564 036.

Kind regards Lizzy Cole



Sent from Gmail Mobile

Bedømt til 5 ud af 5 stjerner

Highly recommend Gerrards

Highly recommend Gerrards. Two lovely friendly ladies valued my things with patience. No pressure to sell. No rush. This was my 2nd time selling. Would definitely use them again. Sue x

16. juni 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Sue, That's lovely to hear. Thank you for taking the time to leave us a fabulous review. I will pass your comment on to Lizzy & Debs. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

It’s worth a visit

I had some old jewellery which lay in drawer for years when I received a leaflet through door about Gerrards auction rooms.. I went along and Elizabeth weighed everything I had brought.. she was lovely and when she offered me £620 for things I would never wear I loved her even more.. if u have any jewellery you don’t wear I would highly recommend looking them up to see where they have more venues..definitely worth a visit.. Cheers Elizabeth👍

26. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Karrin, Thank you for your great review. It is lovely to hear we are doing a good job. I will pass on your comments to Elizabeth. We hope to see you again soon. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Excellent customer service

I bought a print at auction which required delivery organised by Gerrards.
They sent the item immediately, it arrived by UPS exactly on the date I requested as it was a birthday present which I needed to hide! Print was very well wrapped. Customer service is excellent.

27. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Lisa, Thank you for your lovely review. So glad it arrived on the day you needed it to and I also hope he is happy with it! Gerrards customer service team.

Bedømt til 2 ud af 5 stjerner

Gerrards Road Trip…

I took some items to their road trip auction and was unimpressed with the complete lack of interest on any of the items I took along.
Next day took same items to Ramsdens and got £85 more than I was offered for them by Gerrards.

28. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Mary, Thank you for your review. I am sorry you felt our valuers were disinterested in your items and our offer was less than elsewhere. This is not our usual standard of service. I will pass your feedback on to our valuers and send my apologies. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Friendly efficient service

Friendly efficient service, a pleasure to deal with

27. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi James, Thank you very much for leaving us a 5* review. We really appreciate it. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Highly Recommend …

Attended a drop in session at my local town hall. Absolutely delighted with the service and the valuation I received which was much higher than I expected. Quick process and no pressure. Thank you very much.

26. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Alison, Thank you very much for your fab review. We love hearing we are offering a great service. Glad you were pleased with our prices and offer. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

honest and straightforward

Their approach was honest and straightforward. They kept me up to date throughout and made what I thought might be complicated, easy.

26. marts 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Thank you for taking the time to leave us a great review. We really appreciate it. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

knowledgeable

knowledgeable, helpful, honest and efficient

1. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Thank you very much for your 5* review. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

A quick and easy transaction

Met with Lizzy and Debs and immediately made to feel at ease. A quick valuation was given which was within the parameters I had been hoping for and everything was done within 10 minutes. A great service.

6. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Rhys, Thank you for your review. We really appreciate you taking the time. I will pass your comments on to Lizzy & Debs. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

A leaflet from Gerrads came through the…

A leaflet from Gerrads came through the door giving dates and times for them being in Herefordshire. I visited them in Ross on Wye on 5/5/26. Their valuation was quick and acceptable to me (having had one watch previously valued by a watch expert). I accepted the offer. The whole thing took about 10 minutes.

5. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Sian, Thank you for your great review. I will pass your comments on to our valuer. We love to hear that we are offering a great service. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Elizabeth provided a excellent service…

Elizabeth provided a excellent service when in wick and I look forward to to dealing with her again

1. maj 2026
Uopfordret anmeldelse
Gerrards Auction Rooms-logo

Besvarelse fra Gerrards Auction Rooms

Hi Linda, Thank you for taking the time to leave us a positive review. I will pass your comments on to Elizabeth. We look forward to seeing you again soon. Gerrards customer service team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere