Gerrards Auction Rooms Anmeldelser 

237
•
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Got really great value for money on their costume jewelry lots and the order was fulfilled quickly by Leighanne, who was excellent to deal with throughout the entire process. Highly recommend this auc... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

buying from the auction was easy. The packaging was excellent, Carole did a very good service. P/P was a little excessive compared with other auction houses.

Bedømt til 5 ud af 5 stjerner

Received my item today that I bought the previous Sunday ( 5 days) Absolutely outstanding service and the packing was almost as good as what I would do, a pat on the back for Carole 😉 for that! Wi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Visited the auction event in Inverness this morning. Didn't know what to expect as this was our first experience but it went so smoothly. We were impressed with Simon's professionalism and the way... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Auktionshus
  2. også i
  3. Kunst og antikviteter
  4. Onlineauktion
  5. Smykkeopkøber

Skrevet af virksomheden

Auction Rooms, House Clearance & Jewellers


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

237 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(237)

88 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent Service

Simon assessed the jewellery very quickly and made a very good offer immediately. He was polite and ensured online payment was transferred before I left the premises in Banchory. Very happy with the service provided.

14. marts 2026
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Besvarelse fra Gerrards Auction Rooms

Thank you very much for your lovely review. I will pass your comments on to Simon. We hope to see you again on our next visit. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

New Inn Ellon,Aberdeenshire

Ellon,Aberdeenshire, Simon was very straight forward and pleasant to deal with. He had a thorough look at what we had brought and explained, what he wanted and gave us a fair price. Quick and easy, no fuss and a pleasure to deal with. See him again in 5 months.

12. marts 2026
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Besvarelse fra Gerrards Auction Rooms

Hi James, Thank you for taking the time to leave us a review. It is always great to hear we are offering a good service. I will pass your comments on to Simon. We look forward to seeing you again on our next visit. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

I visited Gerrard's Auction Rooms valuation day for the first time.

I visited Gerrard's Auction Rooms Representative with my Sister last week.
We both felt quite apprehensive never having attended a valuation before. I just went for moral support.
We were made very welcome. There was absolutely no pressure at all, we were given a value which we could accept or if we decided not then that was no problem.
Some items were of interest and others weren't but it was all discussed in a friendly, easy manner.
It went so well that I decided to return this week with a bag of jewellery that had been donated for a table top sale for a charity that I volunteer with.
I thought it was mostly costume but the Lady I saw was happy to look through it all and see if there was anything of value there.
She identified a few items of gold and some silver and made an offer including buying the costume jewellery that I accepted and was very happy with.
I would really recommend going along to a valuation day.

11. marts 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Graham, Thank you for your review. It is really lovely to hear we are offering a good service and you were made to feel welcome and comfortable. We will be back so please tell your friends about us. Thanks again, Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Friendly, genuine people to do business with

I met Lizzie and Hannah when they were in Aberdeen. I had never done anything like this before so wasn't too sure what to expect. They were friendly, genuine and honest about it worked. I sold a number of bits and pieces was really pleased with the outcome and was offered cash or a bank transfer. I have already recommend Gerrards to friends and family and would have no hesitation in using them again.

6. marts 2026
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Besvarelse fra Gerrards Auction Rooms

Dear Rhona, Many thanks for your lovely review, were delighted your pleased with our Service and have Recommend us to family and friends, we look forward to seeing you again in the future, Kind Regards, Customer Services Team.

Bedømt til 5 ud af 5 stjerner

I saw Simon today and was impressed by…

I saw Simon today and was impressed by his efficiency and his courteous manner towards me. I was happy with his valuation. In all a good experience.

4. marts 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Anna, That is great to hear. I will pass your comments onto Simon. Thank you for taking the time to leave us a great review. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Thank you from Inverness

We met Simon and Elizabeth on Wednesday 4th February. They were welcoming, informative and a pleasure to deal with. Simon gave us an acceptable price and acknowledged the sensitivity of giving away items valued by our Mother. We would recommend Gerrards. P.S. we also saw your brother (Tony? not sure) the previous week who was also great to meet.

4. februar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Pamela, Thank you very much for your lovely review. I am pleased you had a lovey welcome from our valuers on both occasions. I will pass on your comments to them all! Hope to see you again when we are next in your area. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Most convenient transaction

We had a great experience. We did not have to go far for the valuation, Simon was clearly knowledgeable and offered market rates. We did not feel pressured at all and sold some bits and kept others.

15. februar 2026
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Bedømt til 4 ud af 5 stjerner

Very pleased with my experiance

Very pleased with the offer they provided me. I was initially offered £70 from another company but Gerrards offered me £300 for the same items. Lizzy and Debs were very helpful and honest with me from the start with i apriciated a lot.

9. februar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Anita, That's great to hear. So glad you were happy with our offer and our services. Hope to see you again soon. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Great experience!!

Simon based at the Empress Hotel on the Isle of Man was quick, knowledgeable and efficient. Gave honest valuations from a selling and buying point of view. We've never had jewellery valued before and we were surprised that what seemed like junk actually returned a nice little immediate return in cash. Other items were valued with no pressure to sell. 100% recommend Gerrards Auction Room and Simon was a pleasure to deal with.

14. februar 2026
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Besvarelse fra Gerrards Auction Rooms

Thank you for your great review. I will pass your comments on to Simon. He loves to hear he's doing a good job. Thank you for visiting us. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Extremely smooth and fast transaction

Extremely smooth and fast transaction. Fair price offered in line with market valuation. Highly recommended

9. februar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Marcello, Thank you for taking the time to leave us a positive review. Please tell your friends for the next time we visit your area. Many thanks Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Simon was very pleasant and personable…

Simon was very pleasant and personable and proffered a reasonable price. I liked his heavy and gaudy watch!!

4. februar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Janet, Thank you for your lovely review. I will pass on your thanks to Simon and tell him his watch is gaudy ha ha. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Easy to deal.

Bought some goods from Gerrards. Did it online via easylive. Had invoice through later that day. Opted for postage. Next week has a very well packaged parcel done by Carole. All wrapped separately. Thanks, would use again.

22. januar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Paul,

Thank you for taking the time to leave us a great review. I will pass your comments on to Carole. Hope to do business with you again soon. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

I sold Gerard’s a gold bracelet today

I sold Gerard’s a gold bracelet today. I had looked up the price of 18 carot gold beforehand and weighed the bracelet so I knew roughly what to expect.
Alistair immediately gave me an excellent price without any haggling or any nonsense. Thank you.

30. januar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Jeananne, Thank you for your lovely review. I will pass your comments on to Alistair. We always like to hear that our team are offering a good service. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Many thanks Lizzy and Debs for your…

Many thanks Lizzy and Debs for your help, honesty, friendly and professional approach. From Chippenham

28. januar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Mandy, Thank you for your lovely comments. I will pass them on to Lizzy & Debs. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Successful trip to Gerrards

Went along to Gerrards as was local to me here in Chippenham, and there was only one person in front of me. I heard her squeal in delight at the price she was offered for gold jewellery. I handed Lizzie and Debs my grandfather's medals. I was given info about the medals, and then gladly snapped their hands off when offered a good price (I had an idea as had looked online that morning). A pleasure to meet Lizzie and Debs, and to be informed about the medals was interesting, and a free service!

28. januar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Sue, Thank you so very much for your fabulous review. We are thrilled to hear we are offering such a good service. I will pass your lovely comments on to Lizzie & Debs. We hope to see you again soon. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

An honest review of dealing with Gerrards

An honest review of dealing with Gerrards for the first time.
We met with Simon and Lizzy at their travelling valuation day in Wigton, Cumbria.

We arrived about 3pm, there was one older lady in front of us who was being treated courteously with no push to sell and seemed extremely happy with the sale of her items. This made us feel that we were dealing with a professional company.

For the most part we spoke with Simon but did have a brief chat with Lizzy, both were chatty and made you feel comfortable with the process.

Simon valued our items and was happy to talk about prices, the industry and the best course of action to take with items if we chose to hold on to them.
As with the lady before, my wife and I were treated courteously and Simon even suggested that we didn’t need to decide there and then, so we took the opportunity to have 10 minutes to discuss his valuations privately.

Once we were happy, we agreed on a price and the deal was done there and then.

We appreciate that Gerrard’s is a business and businesses need to make a profit, so although our items may have brought more selling them privately, we were in no way forced or pushed to sell.

Think of it like selling your car to a dealership, what they offer is convenience and confidence, no need to search for a buyer with all the pitfalls that can entail and no need to worry about receiving your money as the items are paid for there and then.

Would we deal with Gerrards again…absolutely!

Thanks again Simon and Lizzy

Darren and Gail.

15. januar 2026
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Bedømt til 5 ud af 5 stjerner

Just sold a silver tea service

Just sold a silver tea service. Happy with the price offered and paid on the day. Highly recommended.

13. januar 2026
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Besvarelse fra Gerrards Auction Rooms

Hi Tony, thank you for your review. I am glad you were happy with our services and price paid. It was a pleasure doing business with you. Many thanks, Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

A Breath of Fresh Aif

Gerard’s are just the sort of auction house you want to do business with. In this day and age of high commission charges as a buyer with little tangible to show for it, Gerard’s are different. Sensible commission charges, with the convenience of their own bidding platform online and an in-house P&P option - increasingly hard to find as auctioneers seem to be pushing buyers to expensive 3rd party options. Their customer service was very friendly, personal and helpful. From winning to receiving my lot was just over a week, which is excellent (thanks to Carole). All in all it means I will happily bid or sell with Gerard’s. A breath of fresh air.

9. januar 2026
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Besvarelse fra Gerrards Auction Rooms

Thank you very much for your fabulous review. It's lovely to hear we are doing a good job. I will pass on your thanks to Carole. we look forward to doing business with you again soon. Gerrards customer service team.

Bedømt til 5 ud af 5 stjerner

Happy customer!

Gerrards came to a venue local to me seeking old gold and silver jewellery, etc. I took along a small selection of old gold chains that I would never wear again. I was happy to receive a much more substantial sum than I could have expected. Debs was very friendly and helpful in checking the quality of my items. Would def recommend a visit if you have unused jewellery that, like mine, may otherwise end up being binned.

9. december 2025
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Besvarelse fra Gerrards Auction Rooms

Thank you Joan for taking the time to write a review. We are really pleased that you were happy with the service given. We will pass on your comments to Debs who I am sure will be delighted. Many thanks Lizzy

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