Initially my order was not fulfilled correctly! After two telephone calls it was finally rectified. There was also included, two extra pieces for the problems I had encountered. Nice touch! I would us... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a wonderful place! The lady who runs Geo Fossils was so warm and welcoming and was super helpful when it came to understanding what these crystals can do :)
Bought some more Crystals earlier this week . The crystals are so lovely and the service is 5*. Again fully recommend wouldn’t buy from anyone else . LordMickyDee
Since writing below I have had a reply which I do appreciate. I am aware that refunds take time and so will wait for this to arrive. I appreciate the offer of reserving a Selenite charging disc b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med metafysisk udstyr
- Dekorerings- og boligindretningsbutik
- Butik med skoleartikler
- Gavebutik
- Smykkeforretning
- Stenforretning
Skrevet af virksomheden
GeoFossils is a passionate, family-run business based in Twickenham, Greater London, dedicated to bringing you the finest selection of crystals, fossils, and rare minerals. Whether you're a seasoned collector or just beginning your journey, we’re here to help with all your holistic and spiritual needs. With over 600 different types of crystals, tumble stones, and crystal sets in stock, as well as a wide range of ritual essentials, we are your ultimate one-stop shop. Join our vibrant community on Facebook and Instagram, where we host engaging live shows every week. Discover, learn, and shop our carefully hand-picked treasures, with fresh new stock showcased in every event. We can't wait to share our passion with you!
Kontaktoplysninger
Access Business Centre,, TW1 1DG, Twickenham, Storbritannien
- 02080502832
- bev@geofossils.com
- geofossils.com
4,5
Fremragende
76 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great quality and variety of crystals
Fantastic quality and variety of crystals. The team at geofossils are super helpful and knowledgeable.
29. april 2026
Just love this company great products…
Just love this company great products and prises too.
27. april 2026
Kim's knowledge is encyclopaedic
Kim's knowledge is encyclopaedic. She and her staff helped me find minerals i was looking for, and packed everything carefully for travel.
24. april 2026
Unhappy customer
Since writing below I have had a reply which I do appreciate. I am aware that refunds take time and so will wait for this to arrive.
I appreciate the offer of reserving a Selenite charging disc but I have managed to get one from the crystal shop in Taunton.
I will consider ordering in the future should I need something.
When I placed my order it was for one main item a Selenite charging disc but was also drawn to another item so I decided to add. There was nothing on the website stating either item was out of stock. I receive an email stating one item was despatched which was not the item I really wanted but thought perhaps the other item would be despatched separately but that was my first mistake as the next day I was emailed telling me I would be refunded. I was not happy and emailed back and received an email which I feel was not good. I had advised that they could collect but after reading the returns policy I knew that would not happen so I sent the unopened package by last Friday which GeoFossils received on Monday 20/04/2026 in the morning and I know as it was tracked but still not heard about a refund. I will give it a few more days to see if a refund has been done before taking this matter further. Ian Radford
15. april 2026
Besvarelse fra GeoFossils®
Hi Ian,
Thank you for your feedback — we genuinely appreciate you taking the time to share your experience.
You’re absolutely right that part of your order was unavailable after purchase, and we understand how disappointing that is, especially when it was the main item you wanted. As soon as this was identified, we issued a refund for the out-of-stock item and sent the remaining item that was available. We also provided a credit voucher to cover your shipping costs for a future order.
Following your return, your refund is currently being processed, and this can take a few working days depending on your payment provider.
We always aim to keep our stock levels accurate, but on rare occasions discrepancies can occur, and we’re continuously working to improve this.
We’re also more than happy to notify you as soon as the Selenite charging disc is back in stock if you’d still like one reserved.
If there’s anything further we can do to help, please don’t hesitate to get in touch.
Kind regards,
Kim xx
What a wonderful place
What a wonderful place!
The lady who runs Geo Fossils was so warm and welcoming and was super helpful when it came to understanding what these crystals can do :)
31. marts 2026
5* Service again fully recommend
Bought some more Crystals earlier this week . The crystals are so lovely and the service is 5*. Again fully recommend wouldn’t buy from anyone else . LordMickyDee
8. april 2026
Uopfordret anmeldelse
Initially my order was not fulfilled…
Initially my order was not fulfilled correctly! After two telephone calls it was finally rectified. There was also included, two extra pieces for the problems I had encountered. Nice touch! I would use GeoFossils again with no worries. Many thanks.
2. marts 2026
Besvarelse fra GeoFossils®
Hi Mike
Thank you so much for your positive review and again we are very sorry we messed, we do appreciate you giving us the opportunity of correcting our error. We look forward to seeing you soon.
Kim xx
great service
Kim was incredibly reassuring and responded to my inquiry right away. I mentioned the order was for a birthday, and it arrived perfectly on time. I really appreciate the great service!
14. januar 2026
Have bought a few times now frok these…
Have bought a few times now frok these guys off Whatnot. Items have all arrived quickly and well packaged, as well as exactly as drscribed.
31. december 2025
Uopfordret anmeldelse
Very happy with my toad and moldavite…
Very happy with my toad and moldavite pendants gorgeous thank you.
Well packaged and protected.
8. december 2025
Two of three stones are damaged
Two of three stones are damaged. They were packed well, so it seems like they were send like that.
3. december 2025
Great company,very helpful.
3. december 2025
Geofossils are fantastic
Geofossils are fantastic! I love their live shows and wish I lived close enough to visit their warehouse. My experience with them was amazing, so friendly and helpful, all questions were answered fully and the knowledge of crystals Kim has is phenomenal! The crystals and specimens speak for themselves and are of the utmost quality. Geofossils have an astonishing range of crystals and specimens including ultra rare and sought after pieces as well as beautiful statement pieces. Their prices are so reasonable and the pieces are well packaged to ensure they arrive in perfect condition. Geofossils is a family I am so glad to be a part of and I look forward to continuing being! Thank you so much!
14. december 2025
Uopfordret anmeldelse
A piece of Earth’s ancient history
Stunning fossil, truly unique and exactly as described. Great communication and service. Five stars!
1. december 2025
I have a good experience
I have a good experience, customer service and delivery on time ,the product as described. I will recommend.
17. november 2025
Breathtaking experience
Wonderful crew with a vast knowledge of crystals!One of my most favourite places in London, it's not about finding the right crystal, it's about the whole experience.This place is like a treasure-trove ❤️
11. november 2025
Great customer service at reasonable prices
Great choice of crystal bracelets. Reasonably priced. Preferred this site to Amazon as felt confident the crystals are real. Love the descriptions of each. I called and picked items up from the warehouse. Very friendly service. Bought 3 crystal chip bracelets.
11. november 2025
Pink garnet
Thanks for the fast delivery and beautiful crystal. I am very pleased A+
18. november 2025
I was pleased with the quality of my…
I was pleased with the quality of my crystals they are lovely. They are a fair price and they were well packaged and a quick delivery
17. november 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.