They sourced the required components and got them sent to me in a timely manner so I could get them installed into a Ute, and kept me up to date with the process.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am new to using the GT1 device but the tags thus far have performed as expected, reliable and consistent. The web platform and service is excellent. I am very much looking forward to seeing how the... Se mere
We purchased 26 of the GEO Force SST GT-1 Satellite trackers. We installed them and activated them ourselves easily and the performance is sufficient for our tracking purposes. We are a mid-size const... Se mere
Commitment to return phone calls by a certain day with no call back and no resolution. Original set up was incorrect. Specifically asked for GPS tracking in remote areas, but that was not provide... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Geoforce was founded in 2007 with the simple belief that the chaos and pain of field operations could be alleviated with technology. Our mission is to build the largest global network of connected field assets, providing operational intelligence to companies involved in field operations around the world. Combining a cloud-based software platform with rugged GPS tracking devices and global satellite and cellular networks, Geoforce’s Track and Trace solutions include efficient asset location and retrieval, rental invoice auditing, service delivery verification, inspection compliance, equipment maintenance alerts, and a host of others.
Kontaktoplysninger
5830 Granite Parkway Suite 1200, 75024, Plano, USA
- (888) 574-3878
- geoforce.com
4,1
God
243 anmeldelser
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Timely and professional
Timely and professional. Best part, with the bulk update support, it saves me a lot of time. Thank you.
14. september 2023
No Response to queries
I have sent emails to the billing department requesting information and assitance and have receioved no response
11. september 2023
Geoforce
We have had Geoforce GPS units for years. Customer service has always been good. A couple of the units are sensitive, but overall units have been reliable. We were even able to locate a stolen truck with the GPS.
12. september 2023
Uopfordret anmeldelse
If you could send us the invoice on…
If you could send us the invoice on time.
It is 9/11 and still no invoice.
11. september 2023
quick responses when requested.
Answered my question without going through several people or areas.
1. september 2023
Take long time to get answer or call…
Take long time to get answer or call for what should be basic answer for a company
5. september 2023
quality service
Excellent teleconference. I learned a lot from the guys. I will reach out to them again.
30. august 2023
Equipment is Ok but service is excellent
To be brutally honest, we have had some issues with the devices themselves. They can sometimes be a little finicky and quit reporting or be too sensitive in some of the parameters. However, Caitlin Murray has always been my go-to lady at Geoforce and she's great. They should change her name to Johnny because she is ALWAYS Johnny On-The-Spot when i have issues. Geoforce gets at least an extra 1 1/2 to 2 stars just due to her customer service.
16. august 2023
Geoforce went above and beyond
I think my dealings with them have gone really well. David has responded to my requests and the trackers turned up in a timely manner.
8. august 2023
It doesn't get any better than Hieu.
15. august 2023
quick response
7. august 2023
I can not solve my problem at all I…
I can not solve my problem at all I didn’t get what i want it’s zero
4. august 2023
Besvarelse fra Geoforce
Hello. Thank you for calling this to our attention. Someone from our team will be reaching out to resolve your billing issue.
Getting a response from the Geoforce…
Getting a response from the Geoforce team is not easy. It took weeks to speak to a human and I still did not get an answer to my question. I'm not fond of their automatic subscription renewal process either.
25. juli 2023
Commitment to return phone calls by a…
Commitment to return phone calls by a certain day with no call back and no resolution.
Original set up was incorrect. Specifically asked for GPS tracking in remote areas, but that was not provided.
Set up started on GPS system based on our needs, contract signed months ago, no call back on when updated system will be set up.
Billing started after contract signed with a substantial increase but no new devices sent.
Several months of incorrect billing with emails to request review, commitment made to follow up but no call backs.
Very poor communication.
18. juli 2023
Besvarelse fra Geoforce
We appreciate your feedback and Geoforce wants to ensure a positive experience. We have reached out to work on getting your issues resolved.
The lady listened properly and…
The lady listened properly and understood what i was trying to say
10. juli 2023
Besvarelse fra Geoforce
Hello. We apologies that you're having issues with account setup tasks. We have open tickets with our support team who have reached out today, and we also are working on having out Training team schedule some time with you.
Very bad customer experience order…
Very bad customer experience order device one week ago received but got wrong harnesses again ordered harnesses it has been one week haven’t received correct harnesses my truck is parked in yard for 2 week thinking g about cancelling contact but stuck due to contract
7. juni 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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