Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Team disponibile e celere per qualsiasi domanda. Peccato TUTTO il resto Pacco ordinato il 23 febbraio. Dal 12 marzo fermo con nessun aggiornamento. Ad oggi 23 marzo, 30 GIORNI dopo, ancora nul... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This was the great experience ever, by any company: I have had a technical question handled and a spare part located and proposed and bought on the same day. Followed by a despatch of the spare part... Se mere

Bedømt til 5 ud af 5 stjerner

⭐️⭐️⭐️⭐️⭐️ – Excellent Service & Genuine Part Ordered a Genuine HP Spectre 14-EA Thermal Heat Sink Fan from Genius Parts and couldn’t be more impressed. The entire order process was handled quick... Se mere

Bedømt til 5 ud af 5 stjerner

I had tried to find the part I ordered all over the Internet, and even when the company had no stock they back ordered the part from HP and kept me well informed about the part shipment and availabili... Se mere

Virksomhedsoplysninger

  1. It-udstyrsproducent

Skrevet af virksomheden

With a passion for innovation and a commitment to quality, we set out to provide customers with genuine Lenovo, HP, Asus, Samsung, Dell, and Acer products and parts.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The best experience ever

The best experience ever, incredibly fast service, and the people who work at this company are truly amazing and provide fantastic, fast service. You deserve five stars!

5. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This was the great experience ever

This was the great experience ever, by any company: I have had a technical question handled and a spare part located and proposed and bought on the same day. Followed by a despatch of the spare part the following morning. Absolutely superb service!

23. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service! I found what I needed. Everything went smoothly! I highly appreciate the help and support that I got from Jamie Applegate! The shipping was a bit longer, but it was worth it. Thanks a lot!

24. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Non consigliato

Team disponibile e celere per qualsiasi domanda.
Peccato TUTTO il resto
Pacco ordinato il 23 febbraio.
Dal 12 marzo fermo con nessun aggiornamento.
Ad oggi 23 marzo, 30 GIORNI dopo, ancora nulla. Conviene appoggiarsi a società serie per le spedizioni.
Dalla Cina in 2-3 settimana arriva sempre tutto.

Se avete urgenza non ordinate. 1 mese e più per una spedizione.. sempre se arriverà

23. februar 2026
Uopfordret anmeldelse
Genius Parts-logo

Besvarelse fra Genius Parts

Hello Fabio,

Thank you for your review. We are sorry to hear you are unhappy with the experience.

After reviewing your order and our full communication, we can confirm the part was supplied via Acer with a stated handling time of 3 to 5 working days and was dispatched on March 2nd.

Tracking shows the parcel arrived in Italy and has been held with customs in Milano since March 12th. Unfortunately, this stage is managed entirely by the destination country’s customs authority and is outside of our control. During this process, tracking updates are often limited while the item is being assessed.

We can also see that our team responded to your messages throughout, provided updates based on the tracking, and explained the customs process, including advising that the local postal service may contact you if any information or duties are required.

As the parcel remained held, we also offered to resolve the situation by issuing a full refund and opening a claim with the courier.

We fully understand how frustrating delays like this can be, especially when there is urgency, however in this case the delay is not related to dispatch or support, but to the customs process within the destination country.

If you would still like us to proceed with the refund or assist further, please contact us directly and we will resolve this for you as quickly as possible.

Kind regards,
Genius Parts

Bedømt til 5 ud af 5 stjerner

I was having trouble getting an HP…

I was having trouble getting an HP graphics adapter and luckily I saw one at Genius Parts. I hadn't used this company before but I had a great experience. The item was delivered quickly and I'll definitely use them again when I'm looking for hard to find parts.

21. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Ordered a Lenovo 5M11M02573 display assembly from Genius Parts to upgrade my T14 Gen 4 (AMD). Great price from Genius Parts, fast delivery, excellent upgrade for my laptop. Very happy!

23. oktober 2025
Bedømt til 5 ud af 5 stjerner

Prompt service

I was having massive problems sourcing a touchpad module from every other retailer until I contacted GeniusParts. Within a day from emailing them, they had sourced the part and began the shipping process.

13. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thunderbolt Flex I/O option card for HP Z2 Mini G4

I had tried to find the part I ordered all over the Internet, and even when the company had no stock they back ordered the part from HP and kept me well informed about the part shipment and availability. This is the second time I have used Genius Parts for difficult to find HP parts and both times I have been able to purchase what I required. I would certainly recommend them as an excellent supplier.

15. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Supplied a rare part promptly and with no fuss.

I was looking for a card reader for an HP desktop. HP's own site was useless - couldn't even tell me the part number, let alone provide it. I eventually found the part number, but it turned out to be rarer than hens' teeth. Finally I found it at Genius Parts, who supplied it promptly, at a fair price and well packed. Highly recommended - I shall no doubt be using them again.

17. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

would recommend

dispatched promptly, packaged very well and the part I ordered was perfect. would use this company again.

8. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good Genuin Part!!

I orderd from Germany. The part came, it was new and it worked perfectly. It was a spare touchpad wich was very rare to find - and so I was happy to get it in this shop! I took a while to get hands on it, but it was trackable and so i'm satisfied with the delivery, too! Thanks and greetings from Germany!

20. november 2025
Bedømt til 1 ud af 5 stjerner

Poor quality products, poor customer service

I had an awful experience with this company in every way possible.

I needed a new battery for my Acer laptop, so a store that was partnered with Acer and apparently sells brand new, OEM parts seemed like the best place to go. Oh boy was I ever wrong. The first battery they sent me already had 88 charge cycles and only about 75% of the capacity of a brand new battery so I requested a replacement. The replacement battery came in and managed to be even worse, it had fewer charge cycles (still too many for a new battery) but the capacity was only about 65% of what it should have been, so this time around I asked for my money back.

I sent the battery back and then the hassle of getting my refund started. First I had to remind them that my return had arrived a few days ago so they could process my refund, then they only refunded me £4 for shipping instead of the full cost of the order. Had to email them again to finally get my money back.

All in all, I spent over a month dealing with this and all I got was my time wasted. I highly recommend you don’t order from this company, especially if you need a battery. Or if you do, run a battery health check immediately after installing to make sure they sent you a good one.

22. oktober 2025
Uopfordret anmeldelse
Genius Parts-logo

Besvarelse fra Genius Parts

Hi Cody,

We are genuinely sorry you feel this way, as this does not reflect the communication we had with you.

When you contacted us regarding the battery health report, we agreed that the cycle count and capacity were not what you expected from a new unit. We immediately offered you the choice of a partial refund, replacement, or full refund, including a prepaid returns label.

You chose a replacement, and we sent you a prepaid label the same day so the original battery could be returned free of charge. We did not receive any further communication from you after that point.

We always aim to resolve issues quickly and fairly, and in this case we responded promptly and offered a full solution.

If there has been any further issue we are unaware of, we would still welcome the opportunity to review this with you directly.

Bedømt til 5 ud af 5 stjerner

Lenovo part

Hello . I want to say THANK YOU to Genius parts company. I ordered (Lenovo IdeaPad 3-15ARH05 Palmrest Cover Touchpad Keyboard) and i got it realy fast. Work so good and it was on very good price <3 Thank you guys <3

13. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company

Great company. I purchased an original Acer battery, Charged it for 24hrs as recommended, it's giving me circa 6hrs of use .

20. oktober 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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