I was a little nervous ordering from Generous Ape, as the website uses an odd & inconsistent range of product images (mainly harvested from brands sold on the platform). I needn’t have worried; I rece... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First order placed with this company - completely wrong item received - no e-mail reply as yet, but this may be due to Easter hols so will await response. Not a great first experience tbh. However Com... Se mere
I ordered the Christmas crackers because I wanted to buy crackers that weren’t full of bits of useless and polluting plastic. Obviously, we haven’t used them yet, but they arrived packed in just car... Se mere
Lauren and the Generous APE team were incredibly helpful with an order that was delayed due to an issue with the vendor’s supplier. Lauren was quick to contact the vendor and to coordinate a replace... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop from over 200 independent, sustainable and ethical brands at Generous APE - The Sustainable Marketplace. Our mission is to create a platform that inspires people to adopt a new ethical way of living and shopping. We firmly believe that sustainable and conscious retail is the way forward, which is why we work with specially selected sustainable brands that share our views of a brighter future for the fashion industry.
Kontaktoplysninger
Charles Cottages High Street, Childrey, Wantage, OX12 9UD, Wantage, Storbritannien
- 0800 2465440
- info@generousape.com
- generousape.com
4,8
Fremragende
193 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant service and products!
Brilliant service! I have to say that their customer service is the best I have ever come across!!
29. maj 2024
Customer advisor was quick to respond…
Customer advisor was quick to respond to a query and went way above and beyond in helping me return goods as an exchange.
7. maj 2024
Besvarelse fra Generous APE
Thank you for your review :)
Gorgeous necklace
Gorgeous necklace. And when i was having trouble placing the order I messaged customer service who responded quickly with help. Couldn’t recommend enough.
12. marts 2024
Besvarelse fra Generous APE
Thank you :)
My miracle cream
I just repeat myself by saying it is the best cream I have ever used and has helped very much with my itchy legs. A friend of mine uses it on their hands and I think really most probably you can use anywhere on your body. Livvy B is my miracle cream.
30. januar 2024
Everything was so easy to order the…
Everything was so easy to order the coat that I liked! No hassle and had a lovely coat for a discounted price and it turned up better and nicer than expected. Will be back
23. januar 2024
Besvarelse fra Generous APE
We are happy to hear you are pleased with your purchase.
Great company for quality items
First time I have ordered from this company, it was a great 3xperience. I was kept up to date with every step of my order. Will recommend this company to others
4. januar 2024
Besvarelse fra Generous APE
Thank you!
Loved the table mats and the tea towels…
Loved the table mats and the tea towels all arrived safely and quickly
2. januar 2024
Besvarelse fra Generous APE
Thank you for your review :)
Excellent company
Excellent company, I ordered an expensive blouse which they were selling at a very reasonable price. Delivery was swift and comms were great. Definitely recommended, I would not hesitate to order from them in the future.
11. januar 2024
Besvarelse fra Generous APE
Thank you for your review Ruth :)
Outstanding customer service
Outstanding customer service. I was sent an incorrect item but the problem was resolved quickly. Customer service was efficient and polite- perfect!
8. januar 2024
Uopfordret anmeldelse
Besvarelse fra Generous APE
Thank you :)
The pjs are comfortable and ethical
The pjs are comfortable and ethical. That is what I wanted.
27. november 2023
No opportunity to change delivery address
Very fast delivery, but slow response to my email requesting change in delivery address. Admittedly this was my error, but the shop app to pay does not offer a clear signpost to change shipping address.
11. december 2023
Besvarelse fra Generous APE
Hi there. We are very sorry for this. unfortunately we do not have any control over how the Shop Pay app works. We hope you appreciate that Christmas is a busy period and we are very sorry to have failed in our quick response times with you. We hope to see you again :)
Instant help when it was needed…
Instant help when it was needed regarding the delivery. I cannot thank the staff more for ensuring a Christmas Present arrived in plenty of time.
27. november 2023
The cork coasters were just want I…
The cork coasters were just want I wanted for a gift. Quick delivery and nicely packaged
20. november 2023
A good company…I would recommend!
Good quality products at competitive prices. I needed information prior to my purchase and they responded very quickly. I would recommend.
20. november 2023
Great products and speedy delivery.
19. november 2023
Excellent Customer Service
I ordered a bag from here as a Birthday gift. I hadn’t received it by what I thought was an appropriate time so contacted them. They were so helpful and kept me up to date with their communication with the supplier. I cannot fault them and will be buying again, Received the bag in time for the Birthday as well! Would use them again!
4. oktober 2023
Besvarelse fra Generous APE
Thank you for you review, we are happy to hear your bag turned up in time :)
lovely cork mats
Ordered some lovely cork mats. Exactly what I had been looking for after buying a similar one on holiday. Arrived quickly in perfect condition.
29. september 2023
Besvarelse fra Generous APE
We are happy to hear you are a fan of our Liga cork mats
Everything went exactly as I hoped.
26. september 2023
Besvarelse fra Generous APE
Hello, thank you for such a great review. Your satisfaction means the most to us and we are so glad the process went exactly as you hoped.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.