Generous APE Anmeldelser 

193
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was a little nervous ordering from Generous Ape, as the website uses an odd & inconsistent range of product images (mainly harvested from brands sold on the platform). I needn’t have worried; I rece... Se mere

Bedømt til 4 ud af 5 stjerner

First order placed with this company - completely wrong item received - no e-mail reply as yet, but this may be due to Easter hols so will await response. Not a great first experience tbh. However Com... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered the Christmas crackers because I wanted to buy crackers that weren’t full of bits of useless and polluting plastic. Obviously, we haven’t used them yet, but they arrived packed in just car... Se mere

Bedømt til 5 ud af 5 stjerner

Lauren and the Generous APE team were incredibly helpful with an order that was delayed due to an issue with the vendor’s supplier. Lauren was quick to contact the vendor and to coordinate a replace... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik
  2. Taskebutik
  3. Butik med modetilbehør
  4. Butik med udstyr til hjemmet
  5. Smykkeforretning
  6. Skobutik

Skrevet af virksomheden

Shop from over 200 independent, sustainable and ethical brands at Generous APE - The Sustainable Marketplace. Our mission is to create a platform that inspires people to adopt a new ethical way of living and shopping. We firmly believe that sustainable and conscious retail is the way forward, which is why we work with specially selected sustainable brands that share our views of a brighter future for the fashion industry.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

193 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(193)

7 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Helpful with returns

Although the item I ordered didn’t suit so had to arrange a return, the customer service team were very helpful & responsive.

1. juni 2025
Bedømt til 5 ud af 5 stjerner

Order query . Ordered a dress which unfortunately…

Ordered a dress which unfortunately took a bit of time to arrive. I contacted Generous Ape and got a swift response explaining the dress company where struggling to send the correct size out . We eventually got to the bottom of it and the dress came as promised . The main reason for 5 stars is the customer service was outstanding , Lauren in the customer department was wonderful . I would recommend this company !

6. juni 2025
Uopfordret anmeldelse
Generous APE-logo

Besvarelse fra Generous APE

Thank you for your kind words :)

Bedømt til 5 ud af 5 stjerner

Wonderful Customer Service Team 💜

Lauren and the Generous APE team were incredibly helpful with an order that was delayed due to an issue with the vendor’s supplier.
Lauren was quick to contact the vendor and to coordinate a replacement, which is absolutely lovely! Would definitely use the site again.

12. maj 2025
Generous APE-logo

Besvarelse fra Generous APE

Thank you for your honest review :)

Bedømt til 5 ud af 5 stjerner

I purchased presents for my Mum

I purchased presents for my Mum. They were received in good time for Mother's Day. It's a while to go before she opens them and tries the nail varnish and blusher and I'm assuming they will be of excellent quality on par with my other purchases from Generous APE.

27. februar 2025
Generous APE-logo

Besvarelse fra Generous APE

Thank you for your review and support of Generous APE. Hugo.

Bedømt til 5 ud af 5 stjerner

Eco items

Great service and delivery
Items bought really happy with them quality and environment working together

6. november 2024
Bedømt til 5 ud af 5 stjerner

A problem sorted…

Unfortunately the item I had purchased wasn't delivered but my concerns were dealt with efficiently by Generous Ape who sorted the problem swiftly

16. oktober 2024
Generous APE-logo

Besvarelse fra Generous APE

We are glad to have resolved this for you. Hugo

Bedømt til 5 ud af 5 stjerner

Beautiful sustainable clothes hangers

I recently bought some beautiful sustainable clothes hangers from Generous Ape. I love that they’re made from recycled fabric fibres, and when their time comes, will compose naturally instead of spending hundreds of years in a landfill.

24. oktober 2024
Generous APE-logo

Besvarelse fra Generous APE

Thank you Georgia, we are glad you love your hangers!

Bedømt til 1 ud af 5 stjerner

Shocking customer service. Appalling!

Jacket entirely different colour to what's on the web. Entirely. Customer service communication is regular enough but no ownership taken re the jacket. Basically told that's the nature of online shopping and shifted the blame onto the manufacturer and that I will be paying the cost of return for the jacket. Still waiting on my refund and now they won't reply to my emails requesting an update on my refund. Appalling customer service.

24. oktober 2024
Generous APE-logo

Besvarelse fra Generous APE

We are sorry you think our customer service is 'appalling' - we pride ourselves on our excellent customer service. As a marketplace we do not 'own' the products, we are a platform for brands to sell from. We fed your complaint through to Gandys on this occasion who hopefully had a resolution for you.

Bedømt til 5 ud af 5 stjerner

I bought my first pair of boots from…

I bought my first pair of boots from Wills 7 years ago. After 7 years they're still okay, super comfortable, but decided I needed a few pair. Really pleased with how quickly the order arrived. I love the boots, the are truly made to last, looking forward to wearing them many years from now on.

5. august 2024
Bedømt til 5 ud af 5 stjerner

Great Customer Service

The customer service from Generous was some of the best I have received. They responded really promptly to a problem (which was caused by one of their suppliers) immediately addressed the issue and offered me a full refund. I then received a sincere email from the Executive Chairman with an apology. Very impressive.

2. juli 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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