First time having used GEN H for a remortgage and capital raising case. Broker support was extremely helpful, knowledgeable and assisted me throughout and successfully submitted a case. Once familiar... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our broker dealt directly with Generation Home. He reported that swept with communication and we got our mortgage smoothly. we were able to extend when our sale fell through. Once we got the... Se mere
Virksomheden har svaret
I want to say a big thank you to GenH for making my dream home come true. I had a great experience, my mortgage application went through quickly and completed in a timely fashion. I am happy to be in... Se mere
Virksomheden har svaret
I have an absolutely great experience with Gen H. The communication, advice and the way they were handled with the purchase. The big thank you I would like to send to Mr Luke and his team as the sp... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Gen H is a mission-led mortgage lender working to build a fairer housing market. For deposit or affordability constrained buyers, we’ve created innovative affordability tools to help you find your place on the ladder. And for all aspiring homeowners, we’ve designed an end-to-end homebuying service so you can get your mortgage and legals done in one place. The system is broken – but we’re here to fix it. Ready to get on the ladder? Get in touch.
Kontaktoplysninger
1 Old Street Yard, EC1Y 8AF, London, Storbritannien
- hello@generationhome.com
- generationhome.com
4,9
Fremragende
913 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I would give 0 stars if I could.
I would give 0 stars if I could.
I wanted to make an overpayment on my mortgage. I provided my payslips, which clearly showed that my income was more than sufficient to cover the amount I wanted to overpay. Despite this, I was still asked to provide proof of the transfer from my savings account to my current account.
The level of bureaucracy is unbelievable. The process is unnecessarily complicated, and the customer service has been extremely disappointing. Overall, a very frustrating experience.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Gen H
Hi Adam,
Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve been disappointed with your experience.
We understand how frustrating it can be when you’re asked to provide additional information, particularly when you’re trying to make an overpayment on your mortgage. While we appreciate this may have felt unnecessary, we sometimes need to request further documentation to meet our legal and regulatory obligations. We need to see the true source of funds and the information we ask for can vary depending on the circumstances of each transaction.
That said, providing a straightforward and positive customer experience is important to us, and we’ll use your feedback to help improve our processes. We’ve registered your concerns as a complaint and will carry out a full review of your experience. We’ll investigate what happened and provide you with a formal response once our review is complete. If you have any other questions in the meantime, please don’t hesitate to let us know.
Best,
The Gen H Team
Besvarelse fra Gen H
Hi there,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Besvarelse fra Gen H
Hi there,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
We are very happy and satisfied by your…
We are very happy and satisfied by your promptness. Extreamly, thankful to Gen H.
Regards
Kunnel Varghese Kurian
Ancy Varghese
Angelin Sara Varghese
29. juli 2026
Besvarelse fra Gen H
Hi there Kunnel,
Thanks so much for taking the time to leave us a review. Its great to hear you were satisfied with the service provided and I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Considerate
26. juni 2026
Very good and very quick service
Very good and very quick service specially for new clients which has low to medium income source.
27. juni 2026
Everything
21. juli 2026
Besvarelse fra Gen H
Hi there Marc,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Besvarelse fra Gen H
Hi Wendy,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help and you found us fast, efficient and reliable.
We wish you the best in your home.
Best,
The Gen H team
Gave me a mortgage I never thought I could get :)
I am so happy to have been accepted for this mortgage, its something I never thought I could do post divorce. Its amazing that I have been able to preserve a safe and stable home for me and my children. Cannot thank you enough.
17. juli 2026
Besvarelse fra Gen H
Hi Debi,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your new home.
Best,
The Gen H team
Besvarelse fra Gen H
Hi Parvez.
Thanks so much for taking the time to leave us a review. I’m so glad you had an amazing experience with us and we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
My experience with GH was very…
My experience with GH was very positive. Their checks were straightforward and made the process much less stressful. Although their rates are quite expensive, they worked hard to secure the offers we needed. Thank you, GH, for your support.
16. juni 2026
Besvarelse fra Gen H
Hi there,
We're so pleased you had a positive experience and that we were able to make the process less stressful.
We always do our best to offer competitive rates. While we may not always be able to compete with high street lenders on rates, our focus is on helping clients who have affordability constraints or more complex circumstances find a suitable solution.
Thank you again for your kind feedback—it was a pleasure to support you.
We wish you the best in your home.
Best,
The Gen H team
Quick offer
My mortgage offer came when I least expected. Was expecting it will take longer but surprised receiving the email
10. juli 2026
Besvarelse fra Gen H
Hi Lydia,
Thanks so much for taking the time to leave us a review. I’m so glad we were quick and efficient for you and have been able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Thanks to Gen H we got our mortgage to…
Thanks to Gen H we got our mortgage to become home owners at 22/23 thank you!
17. juni 2026
Besvarelse fra Gen H
Hi Bradley,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your new home.
Best,
The Gen H team
Great Service
I took out a mortgage and was kept informed, I would recommend highly this company, thank you for your fantasic service
30. maj 2026
Besvarelse fra Gen H
Hi there,
Thanks so much for taking the time to leave us a review. I’m so glad you were happy with the service provided and we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Good services
2. juli 2026
Besvarelse fra Gen H
Hi Mustafa,
Thanks so much for taking the time to leave us a review. I’m so glad we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Awesome mortgage lender in the Uk…
Awesome mortgage lender in the Uk according to my ratings. Very fast and reliable service delivery.
11. juli 2026
Besvarelse fra Gen H
Hi Ruth,
Thanks so much for taking the time to leave us a review. I’m so glad you found us to be fast and reliable and that we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Very fast and reliable service
Very fast and reliable service. No delay in the process. When you ask applicant for further documents,and they respond , you move immediately to next step. This is one of the reasons I love your service.
11. juli 2026
Besvarelse fra Gen H
Hi Olu,
Thanks so much for taking the time to leave us a review. I’m so glad you loved our services and we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Besvarelse fra Gen H
Hi Mahmuda,
Thanks so much for taking the time to leave us a review. I’m so glad you found us reliable and we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Besvarelse fra Gen H
Hi Anwar,
Thanks so much for taking the time to leave us a review. I’m so glad you had a good experience with us and we were able to help you find your place on the property ladder!
We wish you the best in your home.
Best,
The Gen H team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.