The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Se mere
Virksomheden har svaret
Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Se mere
Virksomheden har svaret
Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Gemstone Lights
Skrevet af virksomheden
Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.
Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.
Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".
Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.
Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.
Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".
Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.
Kontaktoplysninger
170 - 11080 50 St SE, T2C 5T4, Calgary, Canada
- (888) 908-2675
- marketing@gemstonelights.com
- gemstonelights.com
4,9
Fremragende
4 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Gemstone Lights
Thank you for leaving a review!
The customer service received was…
The customer service received was excellent and professional. I appreciated the time given on how to navigate the app and the many lighting options that are available. There are many, many designs to choose from as well as creating your own lighting if you wish to do so. My husband and I are enjoying the beautiful lighting of our home and will continue for years to come!
19. september 2025
Besvarelse fra Gemstone Lights
We’re so happy to hear you had a great experience! Your home must look amazing with the new lights!
They are NOT RGBWW as stated by the sales person
The experience was not great. It was good. The crew was competent, friendly, and efficient.
10. september 2025
Besvarelse fra Gemstone Lights
Thank you for your feedback. We’re glad to hear the crew was competent and friendly, but we’re sorry the experience overall didn’t meet your expectations. Our lights are LED RGBWW, and we’ll have our customer service team reach out to you to see how we can best assist.
Installers were good
Installers were good. Product seems good. Completed in a timely manner.
18. september 2025
Besvarelse fra Gemstone Lights
Thank you for sharing your experience!
Excellent product and installation.
19. september 2025
Besvarelse fra Gemstone Lights
Enjoy your lights!
Aesthetically Appealing
Product can be programmed in many variables to personalize it. Easy to use the app to do such. Installation was professional, quick and flawless.
18. september 2025
Besvarelse fra Gemstone Lights
Thank you for leaving a review!
Love the lights!
Awesome addition to outside lighting. Fast installation and easy to learn how to use.
10. juni 2025
Besvarelse fra Gemstone Lights
Thank you! We’re so glad you love the lights and found the app easy to use!
Nathan and Rudy were so helpful
Nathan and Rudy were so helpful, professional, and friendly!
18. september 2025
Besvarelse fra Gemstone Lights
Thank you for leaving a review! Enjoy the lights!
Simple but beautiful
The installers, Angel Brothers, are really professional. Very fast and efficient workers! I will recommend Gemstone lights to my friends and co-workers. In fact i have already started today.
Gemstone lights made my house look cozy and welcoming! 1000% highly recommended.
15. september 2025
Besvarelse fra Gemstone Lights
Thank you for the kind words! We’re so glad Angel Brothers made the installation smooth for you. We'll be sure to forward your review to them! Enjoy your lights!
Our Gemstone Lights
The installers were very knowledgeable, informative and pleasant. They were meticulous and took the time to help us installing the APP and give a crash course. They were very patient and made fun to learn.
8. september 2025
Besvarelse fra Gemstone Lights
Thank you for your kind words! We’re glad to hear our installers made the process easy and enjoyable. Have fun exploring the app and all the features your lights have to offer!
The product is great and the…
The product is great and the installation was quick and clean. Our tech explained things well and we have been enjoying it for months now.
9. august 2025
Besvarelse fra Gemstone Lights
Thank you for sharing! We’re glad to hear you’ve been enjoying the lights and that the installation process went smoothly.
Besvarelse fra Gemstone Lights
Thank you for the recommendation! Enjoy your lights!
Fantastic product.
11. september 2025
Besvarelse fra Gemstone Lights
Thank you for leaving a review! Enjoy the lights!
Like the ability to turn on and off…
Like the ability to turn on and off from any where
7. august 2025
Besvarelse fra Gemstone Lights
Glad you’re enjoying the convenience! Please feel free to reach out if you have any questions or thoughts at support@gemstonelights.com or (888)908-2675
Love these lights
The dealer, Spectrum, was very responsive and professional. From start to install took only 1 week, which was amazing. The install was clean and the installer was very friendly and professional
4. september 2025
Besvarelse fra Gemstone Lights
Thank you for leaving a review! We'll be sure to share your kind words to Spectrum. Enjoy your lights!
Gemstone Lights Review
I love my lights! Mike meticulously installed them. He was professional, friendly, and he worked tirelessly to ensure my lights were installed without hitch in one day. I love the options to change the hue of the lights. I especially love that I can control them with the app and Alexa. For me the lights were about security but I love the fact that I can use them for the holidays too. I'm sure I'll be the trend setter on my block.
9. september 2025
Uopfordret anmeldelse
Besvarelse fra Gemstone Lights
Thank you for your thoughtful review! We have no doubt that you'll be the local trendsetter!
Very happy with the job
Very happy with the job! The technician was professional, helpful with setting up the app, and took the time to show me different lighting options. Great service!
10. september 2025
Besvarelse fra Gemstone Lights
We’re so happy to hear this! Have fun with your new lights!
Jackson and his guys were great
Jackson and his guys were great. Any questions that arose Jackson or his installer quickly answered.
31. juli 2025
Besvarelse fra Gemstone Lights
Thank you for sharing! We're happy to hear you had a great experience!
I made a phone call on the long weekend…
I made a phone call on the long weekend to say I could not login to my gemstone app. She came to my house within minutes to help witht the matter.
Amazing customer support.
Thank you
28. juni 2025
Besvarelse fra Gemstone Lights
Thanks so much for sharing your experience! We’re glad our team could help you out quickly!
Great product
Great product, I enjoy my combinations of different lights. It gives me the option of different themes for various days and occasions
3. september 2025
Besvarelse fra Gemstone Lights
Thanks for the review! We’re so glad you’re enjoying all the different combinations and themes—sounds like your lights are making every day a little more special!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.