The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Se mere
Virksomheden har svaret
Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Se mere
Virksomheden har svaret
Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Gemstone Lights
Skrevet af virksomheden
Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.
Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.
Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".
Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.
Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.
Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".
Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.
Kontaktoplysninger
170 - 11080 50 St SE, T2C 5T4, Calgary, Canada
- (888) 908-2675
- marketing@gemstonelights.com
- gemstonelights.com
4,9
Fremragende
4 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We love our lights
We love our lights. The service was outstanding from the beginning to when they were installed.
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Gemstone Lights
This is what we love to hear! Thank you for taking the time to leave a review!
Great company
Great company, no regrets, awesome, very festive, polite and patient the people who installed the, efficient workers, love these bright beautiful lights. Thank you!
6. september 2025
Besvarelse fra Gemstone Lights
Our pleasure! Thank you for leaving an amazing review! Enjoy your lights!
Quote was easy to get & installation…
Quote was easy to get & installation was done on a timely basis
14. oktober 2025
Besvarelse fra Gemstone Lights
That's awesome! We hope you enjoy the lights!
The best lights by far
The professionalism and friendliness through phone conversations, visits to my home, installation of the lights and now having a great time operating them, I could not ask for better people or company to do business with. Don't try to beat their warranty because you can't. Happy customer Dan Johnston
30. august 2025
Besvarelse fra Gemstone Lights
You are so kind! We are happy to hear you had an amazing experience! Enjoy the lights!
Kurtis and his team did a fantastic…
Kurtis and his team did a fantastic job. Professional, very knowledgeable, and great communication through the installation and training on the Gemstone lights
7. oktober 2025
Besvarelse fra Gemstone Lights
We are so happy to hear you had a great experience! Thank you for leaving the review!
Besvarelse fra Gemstone Lights
Thank you for taking the time to leave a review!
People that installed were great but...
People that installed were great. Fronm what I understand, we were their first install in the London ON area. They aren't the problem. The problem is the software and app that controls the lights. Now, I'm no computer programmer but holy crap, this is one aggravating piece of software. There is no logical way to program my lights. I'm not happy. My neighbour has a different brand and has no issues what so ever.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Gemstone Lights
I'm so sorry to hear you're having trouble controlling your lights! We’ve have a great customer service team that would be happy to help you set up you lights. They can help with scheduling and Autopilot subscriptions for the holidays to help you keep your lights set up for the whole year.
Here’s our contact info: support@gemstonelights.com
and (888) 908-2675.
I love it 💖💖easy to change colours and…
I love it 💖💖easy to change colours and themes
27. august 2025
Besvarelse fra Gemstone Lights
Thank you so much for your kind review!
expensive but looks great
1. oktober 2025
Besvarelse fra Gemstone Lights
We’re glad to hear you think the lights look great! Thanks for sharing your feedback with us.
Great team from sales to finished…
Great team from sales to finished install. Love the product and highly recommend Aurora Lighting.
27. september 2025
Besvarelse fra Gemstone Lights
Thank you for your kind words and recommendation! Enjoy your lights!
We recently had Gemstone Lights installed
We recently had Gemstone Lights installed by Ortus Lighting and the experience was fantastic from start to finish. The team was professional, punctual, and extremely knowledgeable about their product. They took the time to explain the features, walk us through the app, and make sure everything was set up exactly how we wanted.
The lights themselves are incredible—energy-efficient, customizable, and they add such a beautiful touch to our home. Being able to adjust colors and patterns for different seasons and occasions is a game changer, and the quality of the installation is second to none.
What impressed me most was Ortus Lighting’s attention to detail and customer service. They answered all our questions, responded quickly, and made the entire process stress-free. It’s rare to find a company that combines such high-quality products with exceptional service.
I highly recommend Ortus Lighting to anyone considering Gemstone Lights. Our home looks amazing, and we couldn’t be happier with the result!
29. september 2025
Besvarelse fra Gemstone Lights
Thanks so much for your glowing review! We’re thrilled to hear you had such a fantastic experience with Ortus Lighting and that you’re loving your new Gemstone Lights! We'll be sure to forward your kind words to the dealership!
Customer service and attention to…
Customer service and attention to detail. Most professional and very knowledgeable! Attention excellent presence to quality of work and draftsmanship and customer satisfaction. Highly recommend this Company
26. september 2025
Besvarelse fra Gemstone Lights
Thank you so much for your wonderful review and recommendation! We’re so glad to hear you had an amazing experience!
They came in and rescued my rescued my…
They came in and rescued my rescued my installation from a less than professional franchisee. Totally satisfied with the interaction with Avalon.
24. september 2025
Besvarelse fra Gemstone Lights
We’re so glad Avalon could step in and get everything back on track for you! Thanks for sharing your experience!
So fun to use the different colors and…
So fun to use the different colors and patterns, including Fireworks effects! But also elegant when needed!
23. september 2025
Besvarelse fra Gemstone Lights
Thank you for taking the time to leave a review! Enjoy your lights!
Besvarelse fra Gemstone Lights
We are so happy to hear! Thank you for leaving a review!
Product and App is amazing
Product and App is amazing
Installation guys were top notch.
Very professional, very knowledgeable Could not have been better.
22. september 2025
Besvarelse fra Gemstone Lights
Thank you so much for your kind words! We are so happy to hear your had an amazing experience!
It was such a great decision to go with…
It was such a great decision to go with Silver Bells & Gemstone lights. We were worried about the price but personal references made the right decision. We are so pleased with the purchase & professional service.
23. september 2025
Besvarelse fra Gemstone Lights
Thank you! We’re so glad you’re happy with your lights and the service—enjoy the lights!
They're amazing!
They're amazing!
I highly recommend Gemstone Lights to bring custom control to your homes exterior lighting.
The possibilities are endless and limited only by your imagination
23. september 2025
Besvarelse fra Gemstone Lights
The options truly are endless! Thank you for taking the time to leave a review and your recommendation!
Communication and great service
Communication, promptness, and very pleasant to work with
23. september 2025
Besvarelse fra Gemstone Lights
We're so happy to hear! Enjoy your lights!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.