Gardiner Haskins Interiors Anmeldelser 

We just wanted to thank Daisy Patto for all her help with our new bathroom. The shape of our bathroom caused some design problems and Daisy was very helpful in overcoming this. We are really pleased with the end result.
It’s certainly nice to be able to look around a spacious showroom where you can actually see what is available. The staff were very pleasant and Loraine went out of her way to sort out a problem that cropped up.
Thank you all very much.

Amazing Kitchens.

I just wanted to say a massive thank you to Alec Yull and the team at Gardiners. Absolutely amazing customer service from start to finish. Alec listened to our wants, needs, thoughts - worked with us to come up we a fabulous new kitchen design. His initial designs were perfect - he quickly worked with us to explain away any concerns and gave brilliant practical insight on good kitchen layout/design. We were delighted with the choices offered to us on colours, materials. Being able to go into a fully stocked showroom made final decisions much, much easier.

Alec also recommended a wonderful fitter Wayne Illes - who co-ordinated all the installation. Everything was very smooth and the couple of minor niggles were quickly sorted out between Wayne, Alec & the team.

Couldn't be happier. Happy to recommend to anyone. (will go back for bathrooms really soon)

I just wanted to thank Zoe Waller from Gardiner Haskins, Bristol. I have just placed the order for my new kitchen after a long time of decision making and numerous changes of mind. I never felt under any pressure.

Zoe couldn’t have been more helpful. She is extremely knowledgeable and nothing is too much trouble. Her attention to detail is exceptional. She guided me not only on the layout of the kitchen but also on choice of materials, colours etc. and I am grateful for her input. She clearly has a flair for interior design as well as kitchen design!

Zoe is project managing the installation and I am looking forward to the computer visuals coming to life in a few months time.

I would recommend speaking to Zoe if you are considering a new kitchen. She is generous with her time, professional and has the patience of a saint!

Excellent advice and support from Alec Yull at Gardiner on initial kitchen design, choices and imagery. Great quality kitchen and appliances. Fitted with meticulous detail by Tom Crompton at Branch Carpentry in Bristol. Images compare renders to final fit. Thank you we are really pleased with outcomes!

Nice large kitchen, bedroom and bathroom showroom with knowledgeable
Staff around.but not a pushy sales approach.

Easy city centre car park free

Ordered a bed which was delivered but it was so hard it was not fit for purpose and was not used
we rang to get it taken back and was told that Gardener Haskins will not give a full refund
Shame on you this was a very expensive bed

I saw an advert on page 13 of the March edition of the Bristol Magazine for Gardiner Haskins’ “stunning lighting” department in Bristol. As I am renovating my house I thought it could be worthwhile to drive to Bristol to look for inspiration. Imagine my surprise when I arrived, on Saturday 18th March, to be told that they didn’t have a lighting department!! At I very busy time, I had wasted a day. Pathetic. I will never use this shop again. They only got one star because there was no choice for none!
Fiona

Very helpful staff in the soft furnishing dept in Cirencester where I recently had some curtains made. Sue went out of her way to make sure I got my curtains back in time for a family wedding. Thank you.

Unable to return a chair that was delivered at great expense. my elderly mothers feet didn’t touch the floor she immediately wanted to return but there was no compromise. Incredibly expensive chair that is now sat not being used in there small flat. Very unfortunate customer service with no compassion. Better advice should have been given if there was no option of return they should have advised at point of sale. I’m very upset with this service and sad to have to write a negative review. I’m happy for the store to contact me if they would like to rectify this issue but am not hopeful after our last dealings with the store. What a shame.

Loraine was extremely helpful showed us products we were looking for and helped us in our decision to purchase them would highly recommend

I would highly recommend their incredible customer service and product knowledge.
It was a pleasure doing business with them - just a shame we are based in North West London.
The whole ordering and delivery process was very straightforward.

In 2015 we purchased an expensive bespoke dream kitchen from Gardiner Haskins in Bristol. I have to say the service given at the time was excellent.
Moving on 5 years we noticed a problem with the door to the fridge where the top layer had began to come away. We contacted Gardiner and was told the manufacturer no longer does this door and that the damage was due to moisture egress so they wouldn’t cover that. No one has come out to see the door and I have told them that this is not moisture egress but a fault in the door. You can see a split it the outer layer at the join, but it is an easy solution for them just to say it’s water egress without examining the door. They don’t want to know. After sales service is poor and we are very disappointed after spending so much money out on a dream kitchen.

I phoned their Cirencester store to enquire about cooker hoods. I rang the department on thee different days and an average of six minutes waiting for my call to be answered.
I sent an email to them stating my complaint and have not had a reply.
When I visited the store five day’s later and looked at the electrical appliance section there was a representative talking to a customer. The mobile phone on the desk was ringing, staff were walking by and chatting in the back office but no one answered the phone. Customer Service ???!?!

Purchased a Wiemann wardrobe just before lockdown so obviously had a longer wait. I have to say how much is was worth the wait.
The wardrobe was flat packed and we were worried about the size of the room to build it, but couldn’t be more happier with the fact it arrived with the base intact so you build from the base. The quality and the price is amazing. If you need a wardrobe with plenty of storage, head over, they do different sizes too as well as other colours.

Ordered a hanging chair for garden, good customer service and quick delivery. Minor issue with small bit of damage, but all dealt with efficiently and quickly. Everyone I spoke to including delivery man were really polite and friendly. Thank you

After an issue with our Dimplex Opti-must Fire, that after contacting Dimplex, who only suggested replacing parts and more parts that we bought and still no joy, Gardiner Haskins came to our rescue. We can only say they were fantastic. If we could give them more stars, we would. We have bought a fair amount of items from the Bristol store, when they sold a lot more than they do now and have never had bad service. However, this time they outshone themselves. Thank you very much GH.

We visited the store in Bristol on a Sunday, and we viewed their range of Kitchens. We then made an appointment to see a kitchen designer the following Tuesday.

We spent 2 hours with their designer planning out exactly what we wanted. The designer told us she'd get back to us by the following weekend with a quote.

No quote came.

I phoned them on the following Monday and asked to speak to the designer who we'd seen. I was told she was with another customer. So I asked them to give her a message to phone me.

She didn't phone.

I phoned them on the Tuesday and asked to speak to the designer who we'd seen. I was told she had been ill for a number of days — funny that, she was with a customer only the previous day. So I asked them if anyone else could complete my quote. I was told their only other designer was currently out doing a customer site visit. So I asked them to take a message and ask a designer to phone me.

No phone call came.

4 Weeks later and I still haven't heard a dickie bird from them.

I went elsewhere to a proper kitchen designer/supplier. They did a site visit, talked through my design options, and provided me with a quote within the week. I ordered my kitchen from them. And guess what? If I have a question, I simply phone them up and speak to my designer, and if he's with a customer, he phones me back the same day.

Update on 22nd October 2019:
A reply to my review was posted by Kayla at Gardiner Haskins.
In response to this reply, I emailed the details to the address Kayla gave in her reply.

Ordered a kitchen from Gardiner Haskins in September 2018 and decided to pay for a complete service which included design,measuring and fitting thinking that this would make life easier, what a mistake this proved to be!! There were several errors with the designs including a wall that didn’t exist, and taking cabinets up to the entrance leaving no space to walk into the kitchen. All these obvious mistakes were only rectified as I spotted them and not the designer who attended my house for measurements on several occasions. The kitchen was fitted Inn december and the kitchen fitter (who was contracted out was amazing but also experienced several problems during the fit with items not arriving when specified). Floor tiles were delivered 5 boxes too short due to their poor measurements, and wall tiles were 8 boxes too many. I am now left with 8 boxes of the wall tiles that Gardiner Haskins will not take back even though they measured and they designed. This has left me several hundred pounds out of pocket for an error I didn’t make. I have contacted them by phone, and have gone into their Bristol store (they acknowledged in store that this could not be my fault) and have been promised on several occasions that Richard (apparently a manager) will call me. It is now 6 weeks since I have raised this issue and have got no where! Why should I be out of pocket when I did not make the error and paid for someone to complete the measureing thinking it would be right first time. Not only have I got all these extra tiles, I’m hundreds of pounds out of pocket, and I have not experienced the “one stop shop” experience I was promised when the kitchen was sold. Will Richard ever ring me? My advice to anyone reading this is to think twice before paying for this premium service!
@Kayleigh please can you send me an email so I can send you my details

We have bought the showers, sinks, baths and furniture for our two bathrooms and our sons house as a gift. Michelle runs the bathroom dept and is so knowledgeable and helpful. We now have three beautiful bathrooms that we are so pleased with. Michelle ensured our orders were delivered on time, even managing to get our sons bathroom a little early which helped with tradesman timings. We had a couple of minor things that required replacement and one incorrect part delivered. This was no trouble at all and everything was sorted so easily. I would recommend Michelle for her knowledge of the industry and Gardiner Haskins for quality, price and service. PS. If you don’t see what you want just ask Michelle, I am certain she will find it! Thanks again

Expensive but such a big range of items and shops are always clean and inviting

Got some lovely bits for my garden over the years and quality is always consistent ..